Crest Cadillac

Just took my ‘12 CTS in for a check engine light. Treated like xxxx apparently for having a 10 year old car(didn’t get the same treatment when I took in our ‘18 XT5). They tried to scam me into getti Treated like xxxx apparently for having a 10 year old car(didn’t get the same treatment when I took in our ‘18 XT5). They tried to scam me into getting another $1500 worth of work that “had to be done immediately.” Don’t take your car here. Go ANYWHERE else!! More

Juda was so great to work with at Crest Cadillac, he went to the extra mile to work in my budget to get me a wonderful suv. He made sure to keep me informed and he help the car buying experience go so smooth to the extra mile to work in my budget to get me a wonderful suv. He made sure to keep me informed and he help the car buying experience go so smoothly. I hope to be a longtime customer thanks to Juda! More

Shopped but didn’t end up buying. Crest wanted $10k over MSRP for the new car I was wanting. $10k!!!!!! How these guys can sleep at night, I don’t know. Ended up heading over to another dealer in Dalla MSRP for the new car I was wanting. $10k!!!!!! How these guys can sleep at night, I don’t know. Ended up heading over to another dealer in Dallas to get my blackwing after reading other reviews, where they don’t take advantage of their customers by price gouging. This dealership should be ashamed of their selves. . More

We found a vehicle online and called and spoke to a salesman call Felix. Wanted to come get it he wanted us to finance it in state of Texas. But we are a cash customer. Stated he didn’t think he could salesman call Felix. Wanted to come get it he wanted us to finance it in state of Texas. But we are a cash customer. Stated he didn’t think he could do the sales since we were not financing it in Texas. I have never heard of such a thing. They also were charging us sales tax even though we were going to register it in Arkansas. I may be wrong on this but I don’t believe that they should collect sales tax in Texas when the sales tax is due in Arkansas . It’s just asking for trouble. After all several phone calls and text messages we have decided that this dealership is probably a little shaky or shady and have decided to go elsewhere. I also called Cadillac and GMAC regarding this dealership and their policies. And they suggested that maybe I should go elsewhere to. More

Crest has systematically screwed me for 2 years. After buying 3 cars, Crest has refused to honor the warranty they sold (same company) always siting technicalities . The final straw occurred when I took buying 3 cars, Crest has refused to honor the warranty they sold (same company) always siting technicalities . The final straw occurred when I took my car in for normal.maintenance and they informed me the rear differential ( $4000 repair) was broken. After two weeks Crest conspired to come up with a way neither them or warranty would have to pay. Here is the kicker, both Crest and the warranty company are owned by Bershire Hathaway. i had all service done at Crest and they simply refuse to cover a warranted part. They literally said "your car your responsibility". Don't buy here, go to Sewell, go to a buy here lot, at least you know what you are getting into. I am disgusted More

Great Service Department and Service Manager, Greg Vetrano, is excellent at keeping you informed and courteous. I definitely would recommend Crest Cadillac to all my friends and colleagues. Vetrano, is excellent at keeping you informed and courteous. I definitely would recommend Crest Cadillac to all my friends and colleagues. More

I used this dealership for some issues and couldn’t be more impressed with their service and professionalism! They went above and beyond! Special thanks to Shawn Barron and James Freel! more impressed with their service and professionalism! They went above and beyond! Special thanks to Shawn Barron and James Freel! More

They always strive to make you happy. Service fast and efficient. Body shop communicates well and works with your insurance company. It’s always nice to get a car wash too!!! efficient. Body shop communicates well and works with your insurance company. It’s always nice to get a car wash too!!! More

The staff at Crest Cadillac were GREAT! Thank you Chris Riccitelli on all your work getting me into my new car! Billy Delgado you did a wonderful job on all the paperwork! Gusten Brosin thank you so much f Riccitelli on all your work getting me into my new car! Billy Delgado you did a wonderful job on all the paperwork! Gusten Brosin thank you so much for showing me how to operate all that equipment in my car! To all of you, it was a pleasure working with you! I would definitely buy another vehicle in the future from you! More

Thank you Gil, Rogelio and the nice gentleman that showed me how to use all the features in my new car for a great experience, this is my 2nd car that I have bought from Crest and I highly recommend anyone l me how to use all the features in my new car for a great experience, this is my 2nd car that I have bought from Crest and I highly recommend anyone looking for a car and great customer service to give Crest a try, you won’t be disappointed! More