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Crest Cadillac

Frisco, TX

4.8
1,220 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,220 reviews

May 06, 2024

My truck looks like new. Crest did a fantastic job. I would suggest them to anyone. More

by jerry.buchanan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024 -

Crest Cadillac responded

Thank you for leaving such a fantastic review! We're thrilled to hear your truck looks like new after our service. Our team takes a lot of pride in their work, and your kind words mean a lot to us. We appreciate you recommending Crest Cadillac to others. It means the world to us that you would entrust your vehicle to our team. Thank you again for choosing Crest Cadillac! We look forward to seeing you again soon.

May 05, 2024

I would like to express my satisfaction with the service received at Crest Cadillac in Frisco. Our sales consultant, Jenny Joseph, provided an exceptional customer experience. Her extensive knowledge and en More

by Pramitsth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Gabbai
May 06, 2024 -

Crest Cadillac responded

Thank you so much for the fantastic review! We're thrilled to hear that your experience with Jenny Joseph and Joshua Gabbai exceeded your expectations. At Crest Cadillac, we strive to provide exceptional customer service throughout the entire car-buying journey, and it sounds like Jenny and Joshua delivered! Their extensive knowledge, engaging demeanors, and commitment to transparency throughout the process are all qualities we value in our sales team. We'll be sure to recognize both Jenny and Joshua for their outstanding work! We're especially grateful for your kind words highlighting their professionalism, charisma, and eagerness to assist. It sounds like they made a significant impact on your decision to purchase a vehicle from Crest Cadillac. We are delighted you found a car you love at a competitive price. Thank you for recommending Jenny Joseph and Joshua Gabbai to others. Their dedication to customer satisfaction is sure to make the car-buying experience at Crest Cadillac a positive one for many future customers! Congratulations on your new car! We look forward to seeing you again soon for your service needs.

May 04, 2024

Dealership is clean, well organized with helpful friendly staff. Efficient car buying process. Definitely recommend. More

by jtebeaux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Drabick
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Crest Cadillac responded

Thank you for the fantastic review! We appreciate you highlighting the cleanliness and organization of our dealership, as well as the helpfulness and friendliness of our staff. We strive to create a welcoming environment where our customers feel comfortable throughout the car-buying process. We're especially pleased to hear that you found the car buying process efficient. At Crest Cadillac, we understand that your time is valuable, and we work hard to streamline the process without compromising on exceptional service. Your recommendation means a lot to us! Thanks again for choosing Crest Cadillac. We look forward to seeing you again in the future for your service needs or perhaps another great car purchase!

May 02, 2024

My experience with Chris could not have been more positive. He was informative and not pushy in the slightest. He really allowed me to make the best decision on my purchase and really helped guide me More

by sj99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Crest Cadillac responded

Thank you for the fantastic review! We're thrilled to hear that Chris provided such a positive car buying experience for you. It sounds like Chris found the perfect balance between being informative and helpful, without being pushy. We appreciate you recognizing that he empowered you to make the best decision for yourself, while also educating you about the Cadillac brand. We're also impressed by Chris's clear communication throughout the entire process, keeping you updated with texts and videos. That level of attentiveness ensures a smooth and stress-free buying experience. We're so happy you're super satisfied with both your purchase and your experience with Chris! We will be sure to let him know how much you appreciate his exceptional service. At Crest Cadillac, we strive to provide exceptional customer service, and Chris clearly embodies that commitment. Thank you for choosing us for your Cadillac purchase.

April 26, 2024

Austin was such a pleasure to work with! Very knowledgeable and helpful. Highly recommend! We don’t want to purchase a car from anyone else. More

by elexis.a.jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Drabick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Crest Cadillac responded

We're thrilled to hear about your fantastic experience! It sounds like Austin made a real difference in your car-buying journey. Austin's knowledge and helpfulness are exactly the qualities we look for in our sales staff, and we're delighted he exceeded your expectations. Your kind words about not wanting to purchase a car from anyone else mean a lot to us - that's the kind of loyalty we strive to earn from every customer. We'll be sure to pass your praise on to Austin - he'll be happy to know his efforts are appreciated! Congratulations on your new Cadillac, and thank you for choosing Crest Cadillac. We look forward to seeing you again in the future for all your automotive needs.

April 25, 2024

Jude is very helpful and supportive. It was nice experience working with him. I would recommend him for his excellent service and assistance with my car purchase. Thanks! More

by balampreet.kaur
Recommend Dealer
Yes
Employees Worked With
Juda Shamay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Crest Cadillac responded

We're so happy to hear you had a positive experience working with Jude! His helpfulness and support are what we strive for in all our salespeople. We'll be sure to pass your kind words on to him. Thank you for recommending Jude's excellent service – we appreciate you trusting us with your car purchase!

April 25, 2024

Juda was great and communicated very well. Would recommend him in your purchase of a car. More

by kalyn.schmitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Bonin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carla Thompson
Apr 26, 2024 -

Crest Cadillac responded

We're thrilled to hear you had a positive experience working with Juda! Clear communication is essential throughout the car buying process, and we're happy he excelled in that area. We'll be sure to pass your kind words on to Juda. Thank you for recommending his service – we appreciate you trusting us with your car purchase!

April 22, 2024

Was a simple and easy purchase! Austin covered all bases I felt! Overall a great experience. More

by Billywolf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Drabick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Crest Cadillac responded

We're so happy to hear your experience at Town East Ford was simple and easy! It sounds like Austin did a fantastic job ensuring all your needs were met. We appreciate you recognizing him for providing a great overall experience.

April 22, 2024

My transaction was quick and easy. The dealership is nice, everyone there was very professional. More

by Cwhitehead
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Drabick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Crest Cadillac responded

We're thrilled to hear your transaction was quick and easy! We appreciate you mentioning our professional staff and the overall atmosphere of the dealership. We strive to create a smooth and efficient buying process for our customers. Congratulations on your new vehicle!

April 22, 2024

Juda was awesome and very helpful. Very knowledgeable and went the extra mile during this process. More

by caseyharrison1108
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juda Shamay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Crest Cadillac responded

We're so glad to hear Juda made your car buying experience awesome! His knowledge and willingness to go the extra mile are qualities we value highly in our team. Thank you for recognizing him for his dedication. Congratulations on your new car! We hope Juda's helpfulness continues as you enjoy your new ride. Please don't hesitate to reach out to Juda or anyone on our team if you have any questions in the future.

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