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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,110 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,110 reviews

May 05, 2025

Chris made my service visit very easy and efficient. I got a loaner car, it took very little time and my tire issue was explained to me in a very satisfactory manner. Thank you. More

by TILEHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brintnall
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May 06, 2025 -

Crest Cadillac responded

Thank you for your feedback! We're so glad to hear that Chris made your service visit easy and efficient. It's great that the loaner car worked out well and that your tire issue was clearly explained. We appreciate your kind words and look forward to assisting you again!

May 05, 2025

Extremely professional and cared about my needs. Rachid was helpful and made the transaction very smooth and painless. More

by Shelly Dean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachid Lagrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We're thrilled to hear that Rachid was professional and attentive to your needs, making the transaction smooth and painless. We truly appreciate your feedback and look forward to serving you again!

May 05, 2025

Monica was absolutely great as always. great customer service and focus. She is the best. More

by JCRIM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Toombs
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May 06, 2025 -

Crest Cadillac responded

Thank you so much for sharing your wonderful feedback! We’re so happy to hear that Monica provided you with excellent service once again. She truly strives to offer the best experience, and it’s fantastic to know she continues to meet your expectations. We’ll be sure to pass along your kind words to her! We look forward to serving you again soon.

May 05, 2025

My service appointment was handled very well and service at Crest Cadillac was excellent. Chase is a very helpful and polite advisor. More

by DJ-Plano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We're pleased to hear that your service appointment at Crest Cadillac went smoothly and that you received excellent care. It's great to know that Chase was helpful and polite throughout your visit—he’s truly dedicated to making the process as seamless as possible. We appreciate your feedback and look forward to welcoming you back next time!

May 05, 2025

Great Service department! I was on a time crunch and Steven got a lot of work done before I needed my car back. Great communication too More

by Red
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Barron
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May 06, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We're so glad to hear that Steven was able to accommodate your time crunch and get everything done efficiently. We always aim for great communication, and it's fantastic to know that it made a positive impact on your visit. We truly appreciate your feedback and look forward to serving you again in the future!

May 05, 2025

Arrived on short notice and Jenny was able to put a great deal together very quick. More

by Customer22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan McPherson
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May 06, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We're glad to hear that Jenny was able to step in on short notice and put together a great deal so efficiently. Her ability to move quickly while still delivering quality service is something we’re proud of. We appreciate your kind words and look forward to serving you again!

May 04, 2025

Great service! Arman always goes the extra mile to deliver quality service! I would definitely recommend doing business here on the quality of service alone! More

by mailtoclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arman
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May 06, 2025 -

Crest Cadillac responded

Thank you so much for your wonderful review! We're so glad to hear that Arman consistently goes above and beyond to provide you with quality service. It's always our goal to make sure every customer has a positive experience, and we're thrilled that you would recommend us based on the level of service alone. We truly appreciate your kind words and look forward to serving you again in the future!

May 04, 2025

Had a very pleasant experience. Mr Felix was great . He listened to my needs and wants. EXCELLENT CUSTOMER SERVICE More

by ALFAROENRIQUE584
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We're so happy to hear that Mr. Felix took great care of you and met your needs. We truly appreciate your kind words and are glad you had such a positive experience with us!

May 04, 2025

Outstanding sales associate and sales manager, Joshua Gabbai; felt I got a better than fair deal on both my trade and the new (used) vehicle. My 2nd purchase from Crest. They are that good! More

by THROOPP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Bonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Gabbai.
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May 05, 2025 -

Crest Cadillac responded

We’re so glad to hear about your positive experience with Joshua and our team! It’s great to know you’re happy with both your trade and your new vehicle. Thank you for choosing Crest again—we look forward to serving you in the future!

May 03, 2025

Rachid and Jake both did an outstanding job. Rachid was very knowledgeable of the product, and worked with us to meet our needs. He was not pushy but wanted us to know that he wanted our busines More

by pastorsam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachid Lagrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We're so glad to hear that Rachid and Jake provided you with outstanding service. It’s great to know that Rachid's knowledge and approach made a positive impact, and that he worked to meet your needs without being pushy. We appreciate your kind words and excellent rating!

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