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Crest Cadillac
Frisco, TX
1,109 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,109 reviews
June 19, 2021
VERY PLEASANT SERVICE...ACCURATE ATTENTION TO DETAIL...MY SERVICE REP WAS EXCELLENT...VERY DETAILED WITH INFORMATION PROVIDED AND SHE WAS VERY THOROUGH WITH RESEARCHING WARRANTY SERVICE REP WAS EXCELLENT...VERY DETAILED WITH INFORMATION PROVIDED AND SHE WAS VERY THOROUGH WITH RESEARCHING WARRANTY More
by KEILIN
Employees Worked With
MONICA
June 18, 2021
I went for 2 vehicle recalls. Service agent answered all questions. I had a short wait until complete and was on my way. Was not a problem questions. I had a short wait until complete and was on my way. Was not a problem More
by Mliki
Employees Worked With
June 18, 2021
Very friendly . Nice people to work with . Have been going there for years and Gene has always been my service advisor. Can’t say enough good things about him. going there for years and Gene has always been my service advisor. Can’t say enough good things about him. More
by rwoinet
Employees Worked With
Gene Reeves
June 16, 2021
All the gentlemen were extremely knowledgeable and professional. I had a great experience and have a great car to show for it!! I would recommend Crest Cadillac to my friends ! professional. I had a great experience and have a great car to show for it!! I would recommend Crest Cadillac to my friends ! More
by jsw6272
Employees Worked With
Other Employees :
Johann in sales, Billy in fiancé, Brian in service were all dry helpful , Steve Lee, David Sung
June 15, 2021
Everything was great, we called Crest and told them what we wanted, two days later we received the call from David that he had found our vehicle, he sent us a video and the deal was made, this is our second we wanted, two days later we received the call from David that he had found our vehicle, he sent us a video and the deal was made, this is our second vehicle from Crest and we couldn’t be happier!!! More
by junior
Employees Worked With
David (Sales)
June 15, 2021
Gene Reeves always helps us with our service on our cadillacs. He is the reason we always buy cadillacs at Crest, and continue getting service there. I am so pleased that Gene is our service representa cadillacs. He is the reason we always buy cadillacs at Crest, and continue getting service there. I am so pleased that Gene is our service representative. More
by mrslsc65
Employees Worked With
Gene Reeves
June 14, 2021
Check engine light came on car so I called Shawn Barron to schedule appointment. He got me a loaner and fixed the problem in a couple days. to schedule appointment. He got me a loaner and fixed the problem in a couple days. More
by bobby_weilbacher
June 14, 2021
Good service, nice people. The only issue I might have is that I purchased tires from these nice folks less than two years ago and a little disappointed that I have had to pay for tire rotation last coupl is that I purchased tires from these nice folks less than two years ago and a little disappointed that I have had to pay for tire rotation last couple of visits. In all fairness, I have forgotten to inquire about it. More
by Larry
Employees Worked With
Other Employees :
Gene Reeves , Daniel Durbin, Hussain Jafri, Carla Thompson
June 14, 2021
Logan McPherson is a the best Service Manager. He is very attentive to details, takes an active role in communicating with me, and makes sure my issues and needs are addressed. He makes the experience very attentive to details, takes an active role in communicating with me, and makes sure my issues and needs are addressed. He makes the experience at Crest Service the best. More
by David H
Employees Worked With
Logan McPherson
