
Crest Cadillac
Frisco, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Service was outstanding and very timely. Service advisor Gene Reeves, was very professional & communicated very well. Appointment was easy acquired by contacting your services department. Gene Reeves, was very professional & communicated very well. Appointment was easy acquired by contacting your services department. More
Very pleased with the service received today. Gene Reeves kept in touch and the car was ready in the promised time. Highly recommend both the dealership and Mr Gene Reeve. One caveat, wish the person cle kept in touch and the car was ready in the promised time. Highly recommend both the dealership and Mr Gene Reeve. One caveat, wish the person cleaning the interior of the car would do a better job and not leave especially the front mat dirtier than it was, plus black marks on the side of the driver’s door. More
Logan Macpherson is absolutely top notch. Outstanding service advisor, the best I have experienced in my 50 year life. Nothing like world class personalized service and communication. service advisor, the best I have experienced in my 50 year life. Nothing like world class personalized service and communication. More
Logan is the best!! Always saves me time and money is such an easy person to work with. He always goes about and beyond. Can’t work with anyone but Logan at this point. Always first class service. such an easy person to work with. He always goes about and beyond. Can’t work with anyone but Logan at this point. Always first class service. More
Crest Cadillac is the worst car buying and service I have ever experienced! The salesman Ed is a scammer. He misrepresented the deal! He lied to me! General Manager is terrible! He never resolved my issues! ever experienced! The salesman Ed is a scammer. He misrepresented the deal! He lied to me! General Manager is terrible! He never resolved my issues! Service department is deplorable! Never fixed my ATS after numerous attempts! Service advisor Drew outright lied to me about warranty coverage! Drew tried to scam me by trying to sell me service is not needed or under Cadillac scheduled maintenance! Yesterday brought my car dirty on the outside! Problems were never fixed for almost 3 years now! The body shop is also deplorable! Sent me my ATS back with white circles all over the passionate red paint! My recommendation is to not buy a Car from Crest! Do not have your serviced by Crest! Stay far away from Crest! More
Quick work, great customer service...No complaints at Quick work, great customer service... No complaints at all. It was a wonderful experience from the moment I pulled my car in to their garage,, to the Quick work, great customer service... No complaints at all. It was a wonderful experience from the moment I pulled my car in to their garage,, to the loaner, to picking up my correctly repaired car. More
Great service department! Crest offered a loaner vehicle as the service was going to take two days to perform. Very satisfied with the folks in the service department. as the service was going to take two days to perform. Very satisfied with the folks in the service department. More
Dalton day was honest straight no cheating He is very Dalton day was honest straight no cheating He is very good salesman Easy process,he helped me to get the best deal i really appreciated his busine Dalton day was honest straight no cheating He is very good salesman Easy process,he helped me to get the best deal i really appreciated his business More
Great informative service my associate Shaun Barron, explained exactly what my options were and the cost. I paid what I was quoted very good over experience. explained exactly what my options were and the cost. I paid what I was quoted very good over experience. More
Crest Cadillac service department always goes above and beyond. Monica Toombs is outstanding! They are courteous and accommodate our schedules, my calendar comes back spotless! beyond. Monica Toombs is outstanding! They are courteous and accommodate our schedules, my calendar comes back spotless! More