
Crest Cadillac
Frisco, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I am disappointed with Crest Caddilacs service.First they took most the day to diagnose the issue with my car and then they lie when they were suppose to be done with it which was Saturday. The service rep s took most the day to diagnose the issue with my car and then they lie when they were suppose to be done with it which was Saturday. The service rep said it would be done on Saturday.She was at work that day so another rep was suppose to call me when it was rwdy for pickup. He never calledHe told the rep who handled the cars repair that he called and left a voice mail. He lied there was no voice mail. So I had to call the dealership and have them send an urgent message to thr repto call me back. She called to say it was reqdy. I told her what had transpired;she said she was sorry for the mixup but that was already too late. I will not trust this dealership agian least of which the reps. More
Paul was very accommodating of my needs regarding my Cadillac. He made sure the services that were required and the detailing of my vehicle were taken care of. Cadillac. He made sure the services that were required and the detailing of my vehicle were taken care of. More
First time using roadside assistance and finally got a hold of Shawn. As soon as he found out I needed help sent Crest representative to troubleshoot my problem and take care of it in my garage. hold of Shawn. As soon as he found out I needed help sent Crest representative to troubleshoot my problem and take care of it in my garage. More
I appreciate your dealership and Daniel. Daniel made this experience very easy on me. I am not use to spending this amount on a car. this experience very easy on me. I am not use to spending this amount on a car. More
Great service and always get a car wash . Ask for Gene Reeves as a service writer. He knows his stuff and is a straight shooter. Waiting area is very clean and comfortable. Reeves as a service writer. He knows his stuff and is a straight shooter. Waiting area is very clean and comfortable. More
They were great to deal with.Everything was smooth, easy They were great to deal with. Everything was smooth, easy and straightforward. We really liked our salesperson, Jordan. Would definitely recommend Cr They were great to deal with. Everything was smooth, easy and straightforward. We really liked our salesperson, Jordan. Would definitely recommend Crest Cadillac to others. More
my service was fast I like the way they communication . when my car was done the communication was well they let me know everything that I needed any different repairs I need my car. when my car was done the communication was well they let me know everything that I needed any different repairs I need my car. More
Shawn Baron provided excellent customer service! He made sure that my vehicle was taken care of and in and out quickly and I truly appreciate it. sure that my vehicle was taken care of and in and out quickly and I truly appreciate it. More
Great experience! Caleb Brosin and Mike Brosin were Great experience! Caleb Brosin and Mike Brosin were amazing! I really like my salesman Chris! I would highly recommend this dealership! They made Great experience! Caleb Brosin and Mike Brosin were amazing! I really like my salesman Chris! I would highly recommend this dealership! They made my purchase so easy! More
I was satisfied with service - everyone was friendly. Waiting room with cleaning. The assistant manager was very helpful. I will be bringing my car back for service in the future. Waiting room with cleaning. The assistant manager was very helpful. I will be bringing my car back for service in the future. More