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Crest INFINITI

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,382 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,382 reviews

March 30, 2025

Outstanding service as usual. Checked in promptly. Loaner was quickly available. Vehicle was returned as promised. More

by MICHAEL.HARTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with sales. Only service department. Troy Dunn was my contact
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Apr 02, 2025 -

Crest INFINITI responded

Thank you for your kind words! We're happy to hear that you had another outstanding service experience with us. Providing prompt check-in, a seamless loaner process, and timely vehicle returns are all part of our commitment to great customer service. We appreciate your trust and look forward to your next visit!

March 30, 2025

Richie and Troy truly are the reason I choose to do business with this location. Above and beyond the greatest reps I've gotten to work with. More

by OLLIEMSANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Naciri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2025 -

Crest INFINITI responded

Thank you for your amazing feedback! We're so glad to hear that Richie and Troy have made such a positive impact on your experience. Their dedication to going above and beyond is truly appreciated, and we're grateful to have them as part of our team. We look forward to continuing to serve you and appreciate your loyalty!

March 29, 2025

Al did an outstanding job finding the vehicle we wanted and walking us through the process. Everyone we dealt with were kind, courteous and professional. More

by Keith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Conkleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2025 -

Crest INFINITI responded

Thank you for sharing your experience! We're thrilled to hear that Al was able to help you find the perfect vehicle and guide you through the process smoothly. It’s great to know that our team provided kind, courteous, and professional service. We truly appreciate your feedback and look forward to serving you again in the future!

March 29, 2025

I arrived at the service center and was greeted by service personnel. They confirmed my appointment and asked for the keys to begin intended service. I was informed when service was completed and was More

by dwoods316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Apr 01, 2025 -

Crest INFINITI responded

Thank you for sharing your positive experience! We're thrilled to hear that our service team provided you with excellent customer service from start to finish. We appreciate your trust and look forward to continuing to serve you in the future!

March 29, 2025

Service staff were courteous and attentive. I was not satistified on why none of the service advisor did not take time to explain why my concern was not addressed. I do not know if I'd recomm More

by ucanes3265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brown and other advisor I worked with that I don't know the name of.
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Apr 01, 2025 -

Crest INFINITI responded

Thank you for sharing your feedback. We appreciate your kind words about our service staff being courteous and attentive. However, we understand your concern about the lack of explanation regarding the issue you raised, and we recognize how important it is to have clear communication. We would love the opportunity to address this and ensure your concerns are fully understood and resolved. Please reach out to Randy Nabors at Rnabors@vtaig.com so we can discuss this further and work toward a solution.

March 28, 2025

I was very pleased with the service I received, as usual. My car was ready when promised. More

by JOYEDLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
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Mar 31, 2025 -

Crest INFINITI responded

We're delighted to hear that you were pleased with the service you received, as usual. We're also glad that your car was ready when promised. We appreciate your continued patronage and your positive feedback.

March 28, 2025

I would definitely buy my next vehicle from Crest Infiniti!!! I had a really great customer experience More

by Soren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Beiriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie Dang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Crest INFINITI responded

We're delighted to hear you had such a great customer experience! It's fantastic to know that you're already considering us for your next vehicle purchase. We aim to create a positive and memorable experience for all our customers, and we're thrilled that we succeeded with you. We appreciate your kind words and look forward to assisting you again in the future.

March 27, 2025

In our 40+ years of buying and servicing vehicles, Crest Infiniti is at the top. Super knowledgeable, helpful and just all around nice people. More

by EJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braeden Breysacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Crest INFINITI responded

Thank you for the incredible feedback! We're honored to hear that your experience with Crest Infiniti stands out after 40+ years of buying and servicing vehicles. Our team is dedicated to providing knowledgeable, helpful, and friendly service, and we're so glad it made such a positive impression. We truly appreciate your trust in us and look forward to serving you again!

March 27, 2025

Tony said my car would be ready by 9. It was not ready when I left work to come get it. He is a terrible service employee More

by JRAGLE3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Mar 28, 2025 -

Crest INFINITI responded

We are sorry to hear that you are not satisfied with your recent experience. We strive to provide timely service, and we understand how frustrating delays can be. We appreciate your feedback and would like to address this matter. Please feel free to contact us directly so we can discuss your concerns further and ensure a better experience in the future.

March 26, 2025

The service and loaner departments were very helpful and courteous. Dustan was very informative, letting me know my car did not need service yet, but he still checked all the tires and had my car washed. I More

by LINGRAM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustan Harbour
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Mar 27, 2025 -

Crest INFINITI responded

Thank you for the wonderful feedback! We're thrilled to hear that Dustan provided you with informative and helpful service. It's great to know that you had a positive experience with both our service and loaner departments. We truly appreciate your continued trust and look forward to serving you again!

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