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Crest INFINITI

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,855 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,855 reviews

November 03, 2025

Great experience and customer service. Troy is always very helpful! I highly recommend this dealership! More

by Kimberly.garner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
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Nov 10, 2025 -

Crest INFINITI responded

Thank you for your review and for taking the time to share your wonderful experience with us. We are thrilled to hear that you received excellent customer service and had such a positive visit to our dealership. Your feedback about the helpful assistance you received means so much to our team. We truly appreciate your recommendation and look forward to continuing to provide you with outstanding service in the future.

November 03, 2025

Buying my car from Crest Infiniti was a great experience from start to finish. David Whyte made the process easy, transparent, and enjoyable. He was very knowledgeable. Everyone was professional, courteous, More

by William
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braeden Breysacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Whyte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2025 -

Crest INFINITI responded

We are honored to hear about your wonderful experience with us, William. It's fantastic to know that your car purchasing journey was smooth and enjoyable from beginning to end. We're pleased that our team made the process straightforward and transparent for you, and that you felt comfortable throughout without any pressure. Your kind words about the professional and courteous service you received mean so much to us. We truly appreciate you taking the time to share your positive experience and for recommending Crest INFINITI to others.

November 03, 2025

Wonderful all the way around! Everyone was friendly and polite and everything went very smoothly! More

by TSROGERS3377
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tux Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richie Naciri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gassett Purrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie Dang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braeden Breysacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rylie Angelone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Beiriger
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Nov 10, 2025 -

Crest INFINITI responded

Thank you for your review! We are so pleased to hear that your experience with us was wonderful in every way. It means a great deal to know that our team's friendly and polite approach made such a positive impression on you. We take pride in ensuring that every step of the process goes smoothly for our customers, and your feedback confirms that we achieved that goal during your visit. Your kind words truly brighten our day and motivate us to continue providing exceptional service to everyone who walks through our doors.

November 03, 2025

Both the dealership and my salesman were very professional. Everyone made this purchase very easy for me. I look forward to working with this dealership in the future. More

by CHARRIS662
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Whyte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2025 -

Crest INFINITI responded

We are absolutely thrilled to hear about your wonderful experience with our team. Your kind words about the professionalism you encountered and how smooth we made your purchase process truly mean a lot to us. It brings us great joy to know that everyone contributed to making your experience seamless and enjoyable. We deeply value customers like you and are excited about the opportunity to serve you again in the future. Thank you for choosing us and for taking the time to share your positive feedback.

October 31, 2025

Quick, polite service. always thorough and helpful when diagnosing issues and scheduling periodic maintenance. highly recommend. More

by DONNAWIERINGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Frazer
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Nov 04, 2025 -

Crest INFINITI responded

Thank you immensely for taking the time to share your experience. We are excited to hear that our team provided you with efficient and courteous service. Your feedback about our thorough approach to diagnosing concerns and scheduling regular maintenance means so much to us. We truly value customers like you who recognize our commitment to being comprehensive and supportive throughout the service process. We appreciate your recommendation and look forward to continuing to provide you with the reliable care you deserve.

October 31, 2025

Said nothing Until I called and said I was coming to get it. They kept my auto for 2 days. When I arrived, suddenly it was ready. I was going to buy a new car from Crest, but after this …… no more! More

by CAR034TX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept.
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Nov 05, 2025 -

Crest INFINITI responded

We are disappointed to hear about your experience, and we understand your frustration. Your feedback about the timing and our communication helps us identify areas where we can better serve our customers. We would appreciate the opportunity to discuss your experience further and work toward a resolution. Please contact Randy Nabors at Rnabors@vtaig.com so we can address your concerns directly.

October 31, 2025

Gassett was absolutely fantastic to work with! He was incredibly knowledgeable about the vehicle and took the time to answer all of my questions thoroughly. What truly stood out was his friendly a More

by ABBEYDUGAS
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gassett Purrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braeden Breysacher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2025 -

Crest INFINITI responded

We are ecstatic to hear about your wonderful experience with our team! It's fantastic to know that you found our staff member so knowledgeable and helpful throughout your visit. We take great pride in ensuring our team members are well-informed about our vehicles and can provide thorough answers to all customer questions. Your feedback about the friendly and approachable service truly warms our hearts. We're delighted that you felt heard and supported, and that we could make your car purchasing journey smooth and enjoyable. Thank you for taking the time to share your positive experience - it means the world to us!

October 31, 2025

I didn't deal with Myles Bates so I cannot rate him. I did deal with Tux and he was awesome! More

by MDS110165
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tux Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Bates
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2025 -

Crest INFINITI responded

We are ecstatic to hear about your wonderful experience! It's fantastic that you found our team member to be so helpful during your visit. We take great pride in having dedicated professionals who go above and beyond to provide exceptional service to our customers. Your positive feedback about the outstanding assistance you received means so much to our entire team. We're thrilled that we could exceed your expectations and provide you with such a positive experience.

October 30, 2025

Once again, the service was superior. Tony Brown was my service consultant and did an outstanding job of explaining what was going to be done. He also kept me updated on the status of the More

by MICHAEL.HARTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown, service department
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Oct 30, 2025 -

Crest INFINITI responded

Thank you for sharing your wonderful feedback about your recent service experience. We are delighted to hear that you received superior service once again and that our team met your expectations. It's fantastic to know that Tony provided you with clear explanations about the work being performed on your vehicle and kept you well-informed throughout the process. Communication and transparency are important to us, and we're pleased that you felt supported every step of the way. Your continued trust in our service team means everything to us. We look forward to providing you with the same excellent care during your future visits.

October 30, 2025

Everything was awesome and I was there to pick up the car and they realized they missed some on my credit report and had to redo everything over a period of two days. It really worried me that everything was More

by darlenewalker62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gassett Purrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2025 -

Crest INFINITI responded

We are utterly delighted to hear that everything worked out well for you in the end! We understand how concerning it must have been when the credit report issue was discovered during pickup, and we appreciate your patience while our team worked to resolve everything over those two days. Your experience highlights our commitment to thoroughness, even when it means taking extra time to ensure everything is handled correctly. We're so glad that despite the initial worry, you were able to drive away with your new vehicle and that the process concluded successfully. Thank you for sharing your experience - your feedback helps us continue to improve our service for all our customers.

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