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Crest INFINITI

Frisco, TX

4.8
1,517 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,518 reviews

June 18, 2025

Crest infiniti customer agents were very professional, polite and diligent. They came twice to let me know where in the timeframe the mechanics services is. If they see a little issue with the car, they s More

by flaurist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Crest INFINITI responded

Thank you for your fantastic review! We're thrilled to hear our team provided you with such attentive service and that you enjoyed the amenities in our waiting area. Your feedback motivates us to maintain our high standards. We look forward to seeing you again!

June 18, 2025

The service advisors are very attentive. Check-in is quick but thorough. The work is done very well and communication upon completion is timely. More

by bepk4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Crest INFINITI responded

Thank you for your fantastic feedback! We're thrilled to hear that our service advisors provided attentive care and that you appreciated the quick and thorough check-in. We strive for excellence in both service and communication, so it’s great to know we met your expectations!

June 18, 2025

Very nice experience. Bought a new QX50. Traded in a 2018 Q50 with minimum hassle. Bought the Q50 from them too! More

by BRIAN@BPWEAVER.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richie Naciri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braeden Breysacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Dunn
Jun 19, 2025 -

Crest INFINITI responded

Thank you for the fantastic review, Brian! We're thrilled to hear you had a great experience with your new QX50 and appreciate your continued trust in us. Enjoy your new ride, and we look forward to serving you again in the future!

June 16, 2025

Jeannie Dang was the sales associate that sold me the car. She was wonderful to work with! More

by mintermike10s
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeannie Dang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Crest INFINITI responded

Thank you for your fantastic review! We are thrilled to hear that you had a wonderful experience with Jeannie. Our team strives to provide exceptional service, and it's great to know that Jeannie made your car-buying journey enjoyable. Enjoy your new vehicle!

June 16, 2025

I'm happy with the service. However, I find that you have too many surveys. I'm not going to write an essay for my experience with an oil change. More

by DEAN.BISHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Crest INFINITI responded

Thank you, Dean, for your positive feedback! We're glad to hear that you were happy with the service provided. We appreciate your input regarding the surveys and understand that they can feel overwhelming at times. Your thoughts are valuable to us as we strive to improve our processes. We look forward to serving you again!

June 16, 2025

Troy is great to work with. Always helpful and thorough. Never worry about my vehicle when he has it. More

by COURTNEYKORESH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Dunn
Jun 18, 2025 -

Crest INFINITI responded

Thank you for your wonderful review! We are thrilled to hear that Troy has provided you with such excellent service. Our team strives to ensure that our customers feel confident and well taken care of when it comes to their vehicles. We appreciate your feedback and look forward to continuing to assist you in the future!

June 16, 2025

Great customer service. Professional work done. Will return and will recommend on quality service and work done. More

by kathryndunlap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Simmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Crest INFINITI responded

Thank you for your wonderful feedback! We are thrilled to hear that you experienced great customer service and professional work during your visit. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.

June 16, 2025

Treated with Professional curtesy and knowledgeable with product he was selling. Took time to explain options. More

by vince52pillai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gassett Purrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Crest INFINITI responded

Thank you for your wonderful review! We are delighted to hear that you felt treated with professional courtesy and that our team was able to provide you with knowledgeable service. It's our priority to ensure that our customers are well-informed about their options. We appreciate your feedback and look forward to serving you again in the future!

Jun 18, 2025 -

Crest INFINITI responded

Thank you for your wonderful review! We are delighted to hear that you felt treated with professional courtesy and that our team was able to provide you with knowledgeable service. It's our priority to ensure that our customers are well-informed about their options. We appreciate your feedback and look forward to serving you again in the future!

June 15, 2025

They did an excellent job on the service and detailing of my car; however, when they detailed my car they threw out items of ours which was super frustrating. More

by JBTUCK41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
We did not work with anyone on this list
Jun 18, 2025 -

Crest INFINITI responded

Thank you for your feedback. We appreciate your positive comments regarding the service and detailing of your vehicle. We understand how important personal items are, and we regret any frustration this may have caused. Your experience is valuable to us, and we would like to address your concerns further. Please reach out to Randy Nabors at Rnabors@vtaig.com so we can assist you.

June 14, 2025

Top notch customer service! The valet service is an EXCELLENT option and appreciate how punctual the drivers are! More

by KARENOKERLUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Crest INFINITI responded

Thank you, Karen, for your wonderful feedback! We are thrilled to hear that you experienced top-notch customer service and found our valet service to be excellent and punctual. We strive to provide a seamless and enjoyable experience for all our customers, and it's great to know we succeeded with you. We look forward to welcoming you back in the future!

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