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Crest INFINITI

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,423 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,423 reviews

May 07, 2025

Thank you Randy for trying to make it right. I'm a very busy mom of 6 kids driving to several schools everyday and practices and school functions. I need to make sure I have a reliable vehicle. More

by Srludwig2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
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May 08, 2025 -

Crest INFINITI responded

Thank you for sharing your feedback! We completely understand how important it is to have a reliable vehicle, especially with your busy schedule. We're glad to hear that Randy did his best to make things right. Our goal is to provide service you can trust, and we're excited to have the opportunity to work with you again in the future. If you ever need anything, don't hesitate to reach out. We look forward to making your future service experiences as smooth and reliable as possible. Thanks again, and we appreciate your trust!

May 06, 2025

Trevor was friendly, responsive, and took the time to really help me understand. thank you. More

by kuldeepsidhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor in Service
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May 07, 2025 -

Crest INFINITI responded

Thank you for sharing your experience! We're so glad to hear that Trevor was friendly, responsive, and took the time to ensure you felt informed and supported throughout the process. Your appreciation means a lot, and we’re happy he could provide the kind of service you deserve.

May 06, 2025

I took my 2019 infiniti qx60 last week with check engine light on. I had already did my own diagnostic on my personal device I gave them the codes and I was told they were gonna do thier own diagnostic whic More

by Srludwig2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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May 07, 2025 -

Crest INFINITI responded

Thank you for sharing your experience. We sincerely regret that you believe the service you received did not resolve the issue with your QX60 and that the check engine light came back on after your visit. We understand how frustrating that could be, especially after spending so much time and effort. We would like to look into this matter further and ensure that your concerns are addressed. Please reach out to Randy Nabors at Rnabors@vtaig.com so we can discuss your situation and explore the best way to make things right.

May 06, 2025

The fact that I continue to come back should be sufficient to say the dealership is ok. More

by DHFRANCIS72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
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May 08, 2025 -

Crest INFINITI responded

Thank you for your continued loyalty and for taking a moment to leave this 5-star review! Your return visits truly speak volumes, and we're grateful to have earned your trust over time. It's always a pleasure to serve you, and we look forward to continuing to provide the kind of experience that keeps you coming back.

May 06, 2025

I want to personally thank Mr. Al Conkleton of Crest Infiniti for an outstanding purchase experience. Dealing with Al was stress free and he provided the best customer service expe More

by joseph.karasick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Conkleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025 -

Crest INFINITI responded

Thank you so much for sharing this thoughtful and detailed review! We're thrilled to hear that your experience with Mr. Al Conkleton was exceptional from start to finish. It’s wonderful to know that the process was stress-free, efficient, and that Al’s commitment to outstanding customer service made such a meaningful impact. Delivering the vehicle personally and ensuring everything went smoothly speaks volumes about the care and dedication he brings to each customer. We're honored to have been part of such a special gift for your wife, and we truly appreciate your recommendation. Enjoy every moment with your new vehicle!

May 04, 2025

The visit was very pleasant the staff were outstanding went above and beyond. My family and I felt so welcome like family. I will definitely come back in the future More

by DLATOYA17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asad El Wir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Afram Khanania
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Crest INFINITI responded

Thank you for your wonderful review! We're so glad to hear that you and your family felt welcomed and taken care of. It's our goal to make every visit as pleasant as possible, and we're thrilled that our team made such a positive impression. We look forward to welcoming you back in the future!

May 04, 2025

The whole team was very friendly and knowledgeable. They listened and as a result of that, they delivered! We highly recommend this dealership! More

by KEVINJSCHRADER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie Naciri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Crest INFINITI responded

Thank you for the enthusiastic feedback! We're so glad to hear that the team’s friendliness, knowledge, and willingness to listen made such a positive impact on your experience. Delivering on expectations is what we strive for, and your recommendation means a lot to us. We look forward to welcoming you back in the future!

May 03, 2025

Crest is the best dealership ever, great products, service and people, love that place!! We will always support Crest. More

by DGOLOB21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tux Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richie Naciri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Simmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Beiriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Nabors, Tim Walker, Tim Key
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May 06, 2025 -

Crest INFINITI responded

Thank you so much for your kind words! We're thrilled to hear that you've had such positive experiences with us. We're dedicated to providing great products, service, and a friendly environment, and we're grateful for your continued support. We look forward to serving you for many years to come!

May 03, 2025

Fast and thorough service! I’ve been coming here for a few years and no complaints! More

by CANDICED.FRENCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick
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May 06, 2025 -

Crest INFINITI responded

Thank you so much for your continued trust in us! We're thrilled to hear that you've had fast and thorough service every time you've visited. We truly appreciate your loyalty and look forward to serving you again in the future!

May 03, 2025

This shop is what keeps me coming back and back buying cars from the dealer More

by itshilltime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Clinton-Nasuwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Crest INFINITI responded

Thank you for your continued support! We're so glad to hear that our shop and team have earned your trust and loyalty. We look forward to helping you with your next car purchase and making your experience just as great as the last!

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