
Crest INFINITI
Frisco, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I enjoyed my experience with Crest! Stacy and DavidClinton were nice agents to work with. Stacy and DavidClinton were nice agents to work with. More
From the moment I entered the Service area -- first class service! The customer experience was top notch. My issue wasn't a serious one, but the team treated it like it was the only one. I opted to hang arou service! The customer experience was top notch. My issue wasn't a serious one, but the team treated it like it was the only one. I opted to hang around and wait, and the staff seemed to enjoy going out of their way to make sure all was good with me. They even arranged for me to use a small office so I could take a business conference call. Excellent service!! More
Randy greeted me immediately when I exited my vehicle. He was very nice and assured me that I would be able to get a loaner vehicle and that I would be in good hands with Tony. Tony politely greeted me an He was very nice and assured me that I would be able to get a loaner vehicle and that I would be in good hands with Tony. Tony politely greeted me and we went over the service needs of my vehicle. He then took me to Dustin. Dustin personally retrieved a wonderful vehicle for me and verified the cleanliness of the vehicle. The process was easy and the service was impeccable. When I picked up my vehicle, Tony was there to make sure everything was taken care of properly. The service department does a good job. More
Every time I take my car in for service. I’m greeted promptly and the staff is polite and professional. I recommend Crest to anyone with an Infiniti for service. I’m greeted promptly and the staff is polite and professional. I recommend Crest to anyone with an Infiniti for service. More
I've taken my vehicle twice to the Service department at this dealership and have experienced reliable, fast, friendly, and efficient service on both occasions. this dealership and have experienced reliable, fast, friendly, and efficient service on both occasions. More
I was there to get a leak checked and was given 8k quote to get transfer case replaced and had to try multiple times to reach to advisors to get details. The leak started right after when I got my repair do to get transfer case replaced and had to try multiple times to reach to advisors to get details. The leak started right after when I got my repair done for radiator fan and inspection done during that did not mention anythin about the leak. I got the repair done in another shop, just the axle seal replaced which is way less expensive with 3 year 3600 mile warranty. More
Very impressive service from A to Z. Both of the valet drivers were kind, upbeat and helpful. Justin is extremely responsive and very helpful. Both of the valet drivers were kind, upbeat and helpful. Justin is extremely responsive and very helpful. More
The dealership is a nice building, very comfortable and relaxed. The staff is kind and attentive but so patient and chill. Whatever you want is sincerely considered and in our case granted. relaxed. The staff is kind and attentive but so patient and chill. Whatever you want is sincerely considered and in our case granted. More