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Crest Volvo Cars

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
3,475 Reviews
Crest Volvo Cars is a premier Volvo dealership in Frisco, TX. We have grown rapidly every year since our humble beginnings, and have served as your Dallas area Volvo dealer with pride and unwavering gratitude since our very start. Our Frisco Volvo store features a large selection of inventory, and terrific Volvo Parts and Service departments. Stop by and be sure to browse our marvelous collection of new and certified used Volvo cars, coupes, and SUVs. Our remarkable selection of new and used certified Volvo cars and SUVs will leave you breathless; we offer unique luxury greats like the VolvoXC60, Volvo S60, and the highly popular Volvo XC 90. Our helpful sales staff is here to guide you through a hassle-free purchasing experience that is designed to leave you with the Volvo of your choice at the absolute lowest price available. At Crest Volvo, we aren't just here to sell you a car; we're here to give you the whole Volvo experience. Test drive a deluxe Volvo, speak with our knowledgeable sales team, choose a Volvo financing option that works for you, and then walk away with a top quality vehicle that matches your personality. At Crest Volvo, we promise you a convenient car buying experience you won't soon forget.
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6020 State Highway 121

Frisco, TX

75034

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Showing 3,475 reviews

August 05, 2026

Always great service department! Lynn Ford always takes good care of my car when I take it in for service! I have been a loyal Crest Volvo customer since we moved to Dallas 15 year More

by Marciaterner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duncan McPhail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rico Andani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Locke Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2026 -

Crest Volvo Cars responded

Thank you for your wonderful feedback, Marcia! It means a lot to hear that Lynn and our service team have been taking great care of your car. Fifteen years of loyalty says everything, and we are so glad you have trusted us with your vehicle for so long. We look forward to many more years of keeping you on the road with confidence.

August 01, 2026

Daniel Carlos is a really helpful and kind salesman… no pressure and good customer service! More

by Belbrig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Locke Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay
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Aug 05, 2026 -

Crest Volvo Cars responded

We are honored to hear such kind words about Daniel's approach to helping you through the process. A no-pressure experience with attentive customer service is exactly what we strive to provide, and it's great to know that came through during your visit. We hope to see you again!

July 30, 2026

Pleasant and friendly. Could be faster in getting in and out. Service team is top tier though More

by tammyeg26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Delgado
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2026 -

Crest Volvo Cars responded

Thank you for taking the time to share your feedback. It's great to hear that your experience was pleasant and that our service team made a strong impression. We understand that your time is valuable, and we appreciate you pointing out that the process could move more quickly. That kind of honest input helps us continue to improve the experience for every customer who comes through our doors.

July 29, 2026

A wonderful experience. I would recommend crest Volvo to anyone anytime. So easy to work with More

by Mark p
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachael Mergott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2026 -

Crest Volvo Cars responded

Thank you for sharing this, Mark! It means a lot to hear that your experience was a positive one. We work hard to make the process as straightforward and comfortable as possible, so knowing that came through is great to hear. We look forward to welcoming you back whenever you need us.

July 16, 2026

Crest Volvo is the only dealership I trust to buy a car from. We’ve purchased four Volvos from them so far, and when it’s time to buy again, they’ll get our business too. A huge part of that loyalty com More

by ddnhope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
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Jul 17, 2026 -

Crest Volvo Cars responded

We are happy to hear that your experience with us has been so consistently positive over the years. Four Volvos and counting is a testament to the kind of relationship we work hard to build with every customer, and it means a lot to know that trust has been earned. Jordan is a real asset to our team, and it is wonderful to hear that his attentiveness and honesty have made such a difference for your family. We are glad your XC90's routine maintenance went smoothly, and we look forward to being there for you whenever you are ready for your next vehicle.

July 11, 2026

Excellent service that was fast. Lynn Ford as usual did a great job in servicing thevcar More

by Razik972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2026 -

Crest Volvo Cars responded

Thank you for taking the time to share your experience with us. It is wonderful to hear that your service was handled efficiently and to your satisfaction. Lynn clearly continues to deliver the high-quality care our customers deserve, and we will be sure to pass along your kind words. We look forward to welcoming you back next time!

July 08, 2026

Good service and accuracy, and the attention was excellent and the staff very good… good More

by andresmendez2407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2026 -

Crest Volvo Cars responded

Thank you for taking the time to share your experience with us. It is so rewarding to hear that our service was accurate, attentive, and that our team made a positive impression on you. We take pride in delivering a high standard of care to every customer, and feedback like yours reminds us why that commitment matters. We look forward to welcoming you back whenever you need us.

July 07, 2026

took my car in for its scheduled service and i was very happy with their work More

by nr10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin Umanzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2026 -

Crest Volvo Cars responded

Thank you for sharing your experience with us! We are glad to hear that your scheduled service visit went smoothly and that you were happy with the work. It means a great deal to know that we were able to meet your expectations, and we look forward to serving you again at your next visit.

July 06, 2026

Excellent in all areas-from sales to finance and service. 10 of 10 ratings in everything. More

by Chance Martin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Locke Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The SFA graduate-lol- forgot his name
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Jul 10, 2026 -

Crest Volvo Cars responded

We appreciate the time you took to share such thoughtful feedback, Chance. Hearing that your experience across sales, finance, and service all met the highest standard is truly meaningful to us. We take pride in delivering a consistent and seamless experience at every touchpoint, and knowing that came through for you reinforces why we do what we do. We look forward to welcoming you back whenever you need us.

July 06, 2026

The concierge service has historically worked well. This time I had to keep calling to get status updates. Once it was determined that no mechanical service was required but a software reboot was More

by lasallevaughn3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmin Umanzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unsure
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Jul 10, 2026 -

Crest Volvo Cars responded

Thank you for your feedback and for your continued trust in Crest Volvo. While we're pleased the software reset resolved the concern, I'm sorry you experienced poor communication during the process and that the vehicle was returned below our detailing standards. Both are unacceptable and do not reflect the level of service we strive to provide. We'd appreciate the opportunity to make this right. Please contact GM-Duncan McPhail directly at dmcphail@vtaig.com, so I can personally review your visit and address these concerns with our team. Thank you for bringing this to our attention.

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