Crest Volvo Cars

Crest Volvo Cars responded

Wow! Thank you for taking the time to leave such a fantastic review, and especially for going out of your way to return to Crest Volvo Cars! We're incredibly grateful for your business, and even more so to hear that Tim's exceptional customer service made such a positive impact. A three-hour drive is a true testament to the kind of experience Tim creates. We'll be sure to share your kind words with him – knowing he made such a lasting impression and helped you find the perfect cars is truly rewarding. The entire Crest Volvo Cars team appreciates your loyalty and looks forward to seeing you again in the future!

Crest Volvo Cars responded

Thank you for taking the time to share your experience with our service department. We understand how concerning it must have been to have the service light come on in your brand new XC60, especially at such low mileage. We appreciate your kind words about our team going above and beyond to resolve the issue. Providing a loaner car and arranging pick-up and drop-off through our valet service demonstrates Lyn's commitment to exceptional customer care. We're happy to hear they were able to identify and fix the problem completely, and that you'll continue to trust Crest Volvo for all your servicing needs. Thank you for choosing Crest Volvo Cars!

Crest Volvo Cars responded

Thank you for the fantastic review! We're thrilled to hear that Greg made your car buying experience so smooth and positive. We understand car shopping can be stressful, so kudos to Greg for exceeding your expectations! We'll be sure to pass on your kind words to Greg – knowing he made your experience great and that you'd recommend him to others is a true testament to his customer service skills. The entire Crest Volvo Cars team appreciates your business!

Crest Volvo Cars responded

Thank you for the fantastic review! We're absolutely thrilled to hear about your wonderful experience purchasing a Certified 2021 Volvo S90 from Crest Volvo Cars. It sounds like Greg Bryan truly went above and beyond to ensure a smooth and informative process. We appreciate you mentioning how he anticipated your needs, responded quickly, and provided all the necessary information. That level of attentiveness is what we strive for in all our sales associates. We'll be sure to pass on your kind words to Greg – he'll be delighted to know he exceeded your expectations! Max Caplin's positive contribution in the Finance Department is fantastic to hear as well. A seamless experience throughout the entire purchase journey is important to us, and it sounds like both Greg and Max played a key role in achieving that for you. We're especially grateful for your kind words about our facility, staff, and the "extras" you received. Creating a first-class operation is a priority at Crest Volvo Cars, and your feedback lets us know we're on the right track. The fact that you'd consider driving from Louisiana to Texas again speaks volumes about your experience. That level of loyalty means a world to us! Thank you again for choosing Crest Volvo Cars, and congratulations on your new Volvo S90. We wish you many happy miles ahead!

Crest Volvo Cars responded

Thank you for the fantastic 5-star review! We're so happy to hear that your first solo car-buying experience at Crest Volvo Cars was "easy," "seamless," and "quick and breezy"! That's exactly what we strive for at Crest Volvo Cars. It sounds like Tim Warner played a key role in making your experience positive. We appreciate you mentioning his helpfulness, dedication, kindness, and patience throughout the process. We'll be sure to pass on your kind words to Tim – he'll be thrilled to know he made such a big impact on your first car purchase! Your appreciation for Jorge, Skye, and Rachel's patience and support in finalizing the deal is fantastic to hear as well. A successful car purchase involves teamwork, and it sounds like the entire team at Crest Volvo Cars came together to ensure a smooth experience for you. We'll be sure to recognize their contributions too. We're so grateful for your recommendation of Crest Volvo Cars and Tim to others! That level of trust means a lot to us. Congratulations on your new car, and we wish you many happy miles of safe driving!

Crest Volvo Cars responded

Thank you for the fantastic review! We're delighted to hear that you found us easy to do business with. Our goal is to create a welcoming and pressure-free environment where you can feel comfortable exploring your Volvo options. It's especially rewarding to know that our staff struck the perfect balance – pleasant and professional without being pushy. We appreciate you acknowledging our great support team as well! At Crest Volvo Cars, we take pride in having a knowledgeable and friendly team dedicated to providing exceptional service. Thanks again for choosing Crest Volvo Cars. We look forward to seeing you again soon!

Crest Volvo Cars responded

Thank you for the fantastic review! We're thrilled to hear that Keith provided you with excellent suggestions and valuable input for your car's future repairs. At Crest Volvo Cars, we prioritize personalized service and ensuring our customers feel confident about their vehicle's health. We'll be sure to pass on your kind words to Keith. He'll be delighted to know his expertise is appreciated! Thank you for choosing Crest Volvo Cars!

Crest Volvo Cars responded

Thank you for taking the time to leave such a detailed and positive review! We're delighted to hear that you experienced: prompt and courteous service (Efficiency and friendliness are at the heart of what we do), good explanations (We believe clear communication is key to building trust), clean and modern facilities (We strive to provide a comfortable and welcoming environment for our customers) and friendly and knowledgeable staff members (Our team is passionate about Volvos and dedicated to assisting you). Your kind words motivate us to keep delivering exceptional service. Thank you for choosing Crest Volvo Cars!

Crest Volvo Cars responded

Thank you for the fantastic review! We're thrilled to hear that Greg made your car-buying experience smooth and enjoyable. It sounds like Greg went above and beyond! At Crest Volvo Cars, we strive to provide exceptional customer service and ensure our salespeople are knowledgeable and helpful throughout the car-buying process. It's clear Greg exemplifies those qualities! We'll be sure to pass your kind words on to Greg – he'll be delighted to know he made such a positive impact on your visit. Congratulations on your new Volvo! We hope you enjoy it for many miles to come. Please don't hesitate to reach out if you have any questions or need any assistance in the future.

Crest Volvo Cars responded

Thank you so much for the fantastic review! We're absolutely thrilled to hear that Crest Volvo Cars stands out as the best dealership you've ever used. It means a lot to our entire team that you found everyone to be wonderful and easy to work with. At Crest Volvo, we strive to provide a welcoming and stress-free environment for all our customers. Thank you again for choosing Crest Volvo Cars! We look forward to seeing you again in the future for your service needs or perhaps your next Volvo purchase!