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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,594 Reviews

1,594 Reviews of Crest Volvo Cars - Service Center

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October 02, 2025

Lyn is a great service provider! Excellent to work with! I'm always pleased with my service at Crest! More

by BECCA8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 02, 2025

The work was done excellent for the service this week, waterstrip was replaced to fix the issue More

by Hui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 01, 2025

Thanks for the great service, really appreciate on working on the feedback and turning around quickly. More

by anujkg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmin Umanzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 01, 2025

Excellent Customer Service, as usual! I always work directly with Jordan Farmer, who is the best of the best...my reason for continuing with Crest Volvo. Additionally, the entire team is More

by donnajhewett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 30, 2025

As usual everything was great. Love working with this team. Appreciate the car wash! Have a great day More

by PATADLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2025 -

Crest Volvo Cars responded

We are utterly delighted to hear that your experience with our team continues to meet your expectations. Your loyalty means everything to us, and we truly value the trust you place in us. It's wonderful to know that you enjoyed the complimentary car wash service - we believe those thoughtful touches make a difference in our customers' overall experience. Thank you for taking the time to share your kind words about working with our team. We look forward to continuing to provide you with exceptional service.

September 29, 2025

Crest Volvo offers Excellent customer service. Jordan was very responsive and professional in handling my customer service business. More

by COLLINS4COLLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2025 -

Crest Volvo Cars responded

We are happy to hear about your positive experience with our customer service team. Your feedback about receiving responsive and professional service means a great deal to us at Crest Volvo Cars. We take pride in ensuring our customers feel valued and well-cared for throughout their experience with us. Thank you for taking the time to share your thoughts about the outstanding service you received.

September 28, 2025

Everyone was great to work with. Only thing I didn't like is the 15 work minimum requirement on this review form. More

by DSHIPLEY250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2025 -

Crest Volvo Cars responded

We are privileged to have had the opportunity to work with you and appreciate your kind words about our team. It means so much to us when customers recognize the effort everyone puts in to provide excellent service. Your feedback about working with our staff truly brightens our day and motivates us to continue delivering the quality experience you deserve. Thank you for taking the time to share your positive experience.

September 28, 2025

Really disappointed with Volvo. I visited for a 10,000-mile service and a warranty repair for the sunroof molding. After the service, while driving home, the undercover plate fell o More

by kpc0206
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmin Umanzor
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2025 -

Crest Volvo Cars responded

We are concerned to hear about your experience and we understand your frustration. This type of situation is certainly not the standard we strive for, and we are sorry to hear that you feel disappointed with your visit. Your safety and satisfaction are important to us, and we would appreciate the opportunity to learn more about what happened. Please contact our Service Director, Jeremi Chapman, at Jchapman@vtaig.com so we can address this matter promptly.

September 27, 2025

Great service again! I will continue to use this dealership for my maintenance needs because they make it so easy. More

by CCPM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin Umanzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2025 -

Crest Volvo Cars responded

Thank you for sharing your positive experience with us at Crest Volvo Cars! We are delighted to hear that you found our service excellent once again. It means so much to know that we continue to make your maintenance experience convenient and hassle-free. Your loyalty and trust in choosing us for your ongoing automotive needs is truly appreciated. We look forward to providing you with the same quality service in the future.

September 27, 2025

Jasmin is really professional, friendly and warmhearted. Besides helping me and my wife on the recent maintenance, she even helped us schedule the next interior detailed cleaning service on the same date fo More

by HRU_WANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin Umanzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2025 -

Crest Volvo Cars responded

We are overjoyed to hear about your wonderful experience with our team. It sounds like you received exceptional service that went above and beyond your expectations. We take great pride in having team members who demonstrate such professionalism and genuine care for our customers. The fact that our staff took the initiative to coordinate your maintenance with your interior detailing appointment shows the kind of thoughtful service we strive to provide. Your recognition of the friendly and warmhearted approach means so much to us. Thank you for choosing Crest Volvo Cars and for taking the time to share your positive experience.

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