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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,445 Reviews

1,445 Reviews of Crest Volvo Cars - Service Center

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July 25, 2025

Everything is smooth. No issues. Just that my expectations were little different for the loaner car. Learned how everything works. And process is smooth and very comfortab More

by VENKATESHS2905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 25, 2025

My vehicle was ready sooner than anticipated! Great job on getting it done quickly and professionally. More

by raulraul1311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 25, 2025

Jeremi and his team always takes care of me and my wife. They are my go to for any of our vehicles. Even our non-Volvo's. More

by BRIAN.STONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 25, 2025

I feel that my car was in the best hands and my Advisor was attentive and took the best care towards the service of my car. More

by EHANPAYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin Umanzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 25, 2025

Jordan Farmer has been my Service Representative for all 3 of my vehicles and he is always professional and courteous. I highly recommend him! More

by PAUL.ARTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 24, 2025

I don’t want to leave a review. The fact this is making me is ridiculous. More

by shuffield001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2025 -

Crest Volvo Cars responded

We deeply cherish your feedback and understand that leaving reviews can sometimes feel like an obligation. We appreciate that you took the time to share your experience with us despite your initial reluctance. Your satisfaction with our service means everything to us at Crest Volvo Cars, and we're grateful that your experience warranted such a positive rating. We're here whenever you need us and look forward to continuing to serve you in the future.

July 23, 2025

Great waiting room with free beverages and snacks. Ally got my car in quickly and got my tire replaced. Keith was my regular service person for years but he's gone now. Wish you would get him back! More

by CINDYTEXAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally
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Jul 24, 2025 -

Crest Volvo Cars responded

Your feedback is incredibly valuable and we're thrilled to hear about your positive experience with us. It's wonderful that you found our waiting area comfortable with the complimentary refreshments while you waited. We're pleased that Ally was able to get you in quickly and take care of your tire replacement efficiently. We understand that building relationships with service team members is important, and we appreciate you sharing your thoughts about your previous service experience. Your feedback helps us continue to provide the excellent service our customers deserve at Crest Volvo Cars.

July 23, 2025

Lynn Ford is my Service Advisor. He made extra effort to insure I had a loaner vehicle and my car was service promptly. He called several times with updates. He also took the time More

by HTESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2025 -

Crest Volvo Cars responded

We are thrilled to hear about your outstanding experience with Lyn. It sounds like you received exceptional care with the extra effort made to ensure you had a loaner vehicle and prompt service for your car. We're delighted that you received regular updates throughout the process and that everything was clearly explained, including the service details, costs, and warranty information. Your loyalty means the world to us at Crest Volvo Cars, and we're honored that you continue to trust us with your vehicle servicing needs. Thank you for recognizing our team's knowledge, professionalism, and honesty - these values are at the heart of everything we do.

July 23, 2025

would never buy a volvo nor have a volvo serviced at anywhere other than crest! More

by goldstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2025 -

Crest Volvo Cars responded

We deeply respect your loyalty and trust in our team. Your commitment to choosing us for both purchasing and servicing your Volvo means everything to us. We understand how important it is to have a dealership you can rely on completely, and we are honored to be that trusted partner for you. Your confidence in our service inspires us to continue delivering the exceptional experience you deserve every time you visit us.

July 23, 2025

No surprises, only if there could be a web tool where to follow progress of the service More

by Ari
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin Umanzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2025 -

Crest Volvo Cars responded

We are glad to hear that your experience with us was free of unexpected issues. Your feedback about wanting a web tool to track service progress is valuable to us. We understand how helpful it would be to have real-time updates on your vehicle's service status. Thank you for taking the time to share this suggestion - input like yours helps us continue improving our customer experience.

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