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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,314 Reviews

1,314 Reviews of Crest Volvo Cars - Service Center

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June 05, 2025

Great service ! Efficient , friendly and timely ! Jordan farmer is outstanding as my service rep. Communication is key and they are great at it More

by Helene peppard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful feedback, Helene! We're thrilled to hear that you had a positive experience and that Jordan made such a great impression. Effective communication is a priority for us, and it’s fantastic to know that our team delivered. We appreciate your support!

June 05, 2025

i would never buy a car from any volvo dealership other than crest. they make car buying the most user friendly experience ever. More

by goldstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachael Mergott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Barna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Crest Volvo Cars responded

Thank you! We're thrilled to hear that you had such a positive experience with us. Making car buying user-friendly is our top priority, and we appreciate your trust in us. Looking forward to serving you again in the future!

June 05, 2025

I had a fantastic experience at Volvo Service. The staff was professional, knowledgeable, and transparent about repairs. The service was efficient, and my XC60 now runs smoothly. Their attention t More

by CHARAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Crest Volvo Cars responded

Thank you! We're thrilled to hear you had a fantastic experience with our team. Your kind words about our service and attention to detail truly motivate us. We appreciate your recommendation and look forward to serving you again!

June 04, 2025

Professional friendly service. Great scheduling people. Fantastic loaner car provided. Comprehensive service report provided after completion. More

by tyber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Crest Volvo Cars responded

Thanks for the fantastic feedback, Tyber! We’re thrilled to hear you had a positive experience with our team and enjoyed the loaner car. Your satisfaction means a lot to us, and we look forward to serving you again soon!

June 04, 2025

Thanks to Jeremy and Jordan for making things happen and quickly. Really very much appreciated More

by USAVEJ
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Crest Volvo Cars responded

We’re thrilled to hear about your positive experience! Jeremy and Jordan are dedicated to providing great service, and it’s wonderful to know they made a difference for you. Thank you for sharing your feedback!

June 04, 2025

Mr Ford is exceptional. He is the primary reason I recently purchased a car from Crest Volvo. More

by WOODDUCK7458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Crest Volvo Cars responded

Thank you for your fantastic feedback! We're thrilled to hear about your positive experience with Mr. Ford. Our team is dedicated to providing exceptional service, and it’s great to know we hit the mark. Enjoy your new car!

June 04, 2025

From the time we made our appointment to the time our vehicle was returned to us we found Lynn Ford exceptional again! The efforts he made to communicate status reports on our vehicle did not go unnotic More

by Jd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful review! We are thrilled to hear about your exceptional experience with Lynn Ford. Our team is dedicated to providing clear communication and outstanding service, and it’s rewarding to know that Lynn's efforts made a positive impact during your visit. We appreciate your feedback and look forward to assisting you again in the future!

June 03, 2025

The staff at this facility are very organized and polite. The facilities are extremely clean. More

by Niesman,km70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We are delighted to hear that you had a positive experience with our organized and polite staff, as well as the cleanliness of our facilities. Your feedback is greatly appreciated and motivates us to continue providing excellent service. We look forward to welcoming you back in the future!

June 02, 2025

Ally always takes care of me. The recall work took a bit longer than she expected it to, but she called and kept me updated. More

by SCHOENET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Crest Volvo Cars responded

Thank you for your feedback! We're glad Ally takes great care of you and appreciates your patience during the recall work. We strive to keep our customers informed and will continue to do so. Thanks for choosing us!

June 02, 2025

It was my first time with Volvo Service, and it was very smooth. Just one thing, I wanted to get the cover for my front 12V power socket, which I did not get. Rest all a thumbs up. More

by Hiral Patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Crest Volvo Cars responded

Thank you, Hiral, for taking the time to share your experience with us. We're glad to hear that your first visit for service was smooth and that you were pleased with the overall experience. We appreciate your feedback regarding the cover for the front 12V power socket, and we would like to address this matter further. Please feel free to reach out to our General Manager, Jason Pickering, at jpickering@vtaig.com or 469-384-2688. We look forward to serving you again!