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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,496 Reviews

1,496 Reviews of Crest Volvo Cars - Service Center

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August 07, 2025

Jordan Farmer was fast and efficient in helping me service my car. Thank you crest Volvo. More

by KRYSSTELWILCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Crest Volvo Cars responded

We genuinely appreciate your feedback about the quick and effective assistance you received with your car service. It's wonderful to hear that Jordan provided such prompt and thorough support during your visit. Your experience reflects exactly what we strive to deliver - reliable service that respects your time while ensuring your vehicle receives the attention it deserves. Thank you for choosing Crest Volvo Cars and for taking the time to share your positive experience with us.

August 07, 2025

service department always does a good job. This time they upgraded my software and made sure i had a way home More

by ASWENSON86.AS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmin Umanzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Crest Volvo Cars responded

We are overjoyed to hear about your positive experience with our service department. It's wonderful to know that our team consistently delivers quality work and that you feel well taken care of during each visit. We're especially pleased that the software upgrade went smoothly and that we were able to ensure you had reliable transportation arranged. Your trust in our service means everything to us, and we look forward to continuing to provide you with the excellent care you deserve at Crest Volvo Cars.

August 05, 2025

Lynn and the manager on duty made the experience wonderful. I would not work with Jasmine again, but Lynn and the manager made the experience fantastic (per usual). Will continue to go back for al More

by ADRIENNECLARK35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmin Umanzor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't recall manager on duty but would give him 5 stars
Aug 06, 2025 -

Crest Volvo Cars responded

We are glad to hear about your wonderful experience with our service team. It means so much to know that Lynn and our manager provided you with the fantastic service you have come to expect from us. Your loyalty to Crest Volvo Cars for all your Volvo service needs is truly valued, and we appreciate you taking the time to share your positive feedback. We look forward to continuing to serve you with the same level of excellence you deserve.

August 05, 2025

Mark was patient, sincere and helpful . He ws aporiachsble and seemed trustworthy which is the most important isdue More

by CARRIETOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Crest Volvo Cars responded

We greatly appreciate your wonderful feedback about your experience with us. It means so much to hear that our team member showed patience and genuine care while assisting you. We're particularly pleased that you found him approachable and felt you could trust him, as building that foundation of trust is essential to everything we do. Your experience reflects exactly what we strive for at Crest Volvo Cars - providing helpful service with sincerity. Thank you for taking the time to share your positive experience.

August 05, 2025

Always going above and beyond to make sure that I am well taken care of, Crest is the best. More

by SAMHILOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmin Umanzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Crest Volvo Cars responded

Thank you for your review! We are utterly delighted to hear that our team consistently exceeds your expectations and ensures you receive exceptional care. Your recognition of our commitment to going the extra mile means everything to us at Crest Volvo Cars. We truly appreciate your loyalty and trust in our service.

August 04, 2025

Great experience with servicing our 2025 Volvo XC60. Mark, our service advisor, kept us completely informed about what was happening with our vehicle and updated us on status throughout the day. The l More

by MARKNBETHMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Riojas 5 stars!!!, Terry Leggett
Aug 04, 2025 -

Crest Volvo Cars responded

Your positive experience truly makes our day. We're delighted to hear that your service advisor kept you well-informed throughout the entire process and provided regular updates on your vehicle's status. It's wonderful that the loaner car process went smoothly for you - we know how important it is to keep you mobile while your vehicle is being serviced. We're especially pleased that Ricardo was able to quickly resolve the issue you'd been experiencing for several months. His commitment to putting customer care first reflects our core values at Crest Volvo Cars. Thank you for taking the time to share your experience with us.

August 04, 2025

Quick check-in process and great service. Jordan was a very good consultant. I recommend. More

by RENATA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Crest Volvo Cars responded

Thank you for taking the time to share your positive experience with us. We are delighted to hear that your check-in process was efficient and that you were pleased with the level of service you received. Your feedback about having an excellent consultant experience means a great deal to our team. We truly appreciate your recommendation and look forward to continuing to provide you with outstanding service in the future.

August 04, 2025

The process was very easy to arrange and get our vehicle done and back timely. More

by gre1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Crest Volvo Cars responded

We are absolutely thrilled to hear that scheduling your service appointment and getting your vehicle serviced was such a smooth experience. It means everything to us when customers find our process straightforward and convenient. We truly appreciate you taking the time to share your positive experience, as it helps us know we're meeting our commitment to providing efficient and reliable service. Thank you for choosing Crest Volvo Cars, and we look forward to serving you again in the future.

August 03, 2025

Always a good experience. Quick to greet you, go over details and time frame. The professional but friendly approach is perfect and the cleanliness of the service area is nice More

by jeffreyglittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Crest Volvo Cars responded

We are absolutely thrilled to hear about your wonderful experience with us. Your kind words about our team's welcoming approach and attention to detail truly mean the world to us. We take great pride in maintaining our service area and ensuring every visit feels comfortable and professional. It's customers like you who make what we do at Crest Volvo Cars so rewarding. We appreciate you taking the time to share your positive feedback and look forward to continuing to provide you with excellent service.

August 03, 2025

They are always patient and able to take care of my needs as a customer. Excellent place to bring my car in for service. More

by WITHERSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Crest Volvo Cars responded

We greatly appreciate your kind words about the patient and attentive service you receive with us. It means so much that we consistently meet your automotive service needs and that you view us as an excellent choice for your vehicle care. Your trust in our team to handle your car service requirements is truly valued, and we look forward to continuing to provide you with the same reliable and customer-focused experience every time you visit us.