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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,185 Reviews

1,185 Reviews of Crest Volvo Cars - Service Center

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April 19, 2025

Good job, helpful and conscientious. Would come back again, as needed. Not just for the car wash. More

by jc_tcu
Recommend Dealer
Yes
Employees Worked With
Gage Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Crest Volvo Cars responded

Thank you for the kind words! We're so glad to hear that you found our team helpful and conscientious. It means a lot to know you'd choose to come back for your regular services! We look forward to assisting you again whenever you need us.

April 19, 2025

Great customer service. Knowledgeable sales staff and outstanding service department . Facility was clean and presented a relaxed atmosphere More

by mike1253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Locke Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Crest Volvo Cars responded

Thank you for the wonderful feedback! We’re so glad to hear that our sales staff and service department left such a positive impression. It’s also great to know that you felt comfortable in our clean and relaxed facility. We truly appreciate your kind words and look forward to continuing to provide you with excellent service in the future!

April 19, 2025

Alley is always very helpful and keeps me informed. She never fails to follow up. More

by EDITH.GIEGERICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Caplin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Crest Volvo Cars responded

Thank you for the great feedback! We're so glad to hear that Ally continues to provide such helpful and consistent service. Keeping you informed and following up is a key part of making your experience a smooth one, and it’s wonderful to know she’s delivering on that every time. We appreciate your trust and look forward to seeing you again!

April 19, 2025

It was a great experience getting some detailing work done at Crest. Mark was very friendly and went over the work items patiently. He kept me informed on the progress of the work and ensured that work w More

by TexanIndian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Pinlac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Locke Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Caplin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Crest Volvo Cars responded

Thank you for the wonderful feedback! We're so glad to hear that your detailing experiencea was a great one. Mark will be thrilled to know that his friendly approach, clear communication, and attention to detail made such a positive impression. We truly appreciate your trust in us and are happy the results exceeded your expectations. We look forward to welcoming you back again soon!

April 18, 2025

The only thing that gives me the inclination to leave a 4 star, instead of a 5 star, is the failure of the online reservation system to make the reservation I thought I had for an 8:15 am appointment. The en More

by Scottf79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Crest Volvo Cars responded

Thank you for taking the time to share your experience. We’re glad to hear that everything went well with your visit overall, but we understand how frustrating it must have been to arrive expecting a scheduled appointment, only to face an unexpected delay. Your comments about the online reservation system are incredibly helpful, and we’ll be sure to share this feedback with our team to ensure a smoother scheduling process moving forward. We appreciate your patience and understanding, and we hope to deliver a true 5-star experience during your next visit.

April 18, 2025

Excellent service by Crest Volvo and Jordan Farmer. Jordan is the best! I really appreciate it! More

by ROBERT.FALATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Crest Volvo Cars responded

Thank you for the kind words! We're thrilled to hear that you received excellent service from our team and that Jordan Farmer made such a positive impression. It's wonderful to know he provided the level of care and attention you appreciated. We’ll be sure to pass along your praise—comments like yours mean a lot to us!

April 18, 2025

As always Jordan is the best! Consistent, kind, under promises and always over delivers! Thank you! More

by LISA.BASSETT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Crest Volvo Cars responded

Thank you for taking the time to share your experience! We're so glad to hear that Jordan continues to impress with his kindness, consistency, and commitment to going above and beyond. It's great to know you can count on him to deliver exceptional service every time. We truly appreciate your continued support!

April 18, 2025

Jordan Farmer is an excellent service advisor. He is knowledgeable, efficient, and caring. I feel well taken care of every time I bring my car in for service.. I always feel comfortable asking q More

by jane.phelps
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Crest Volvo Cars responded

Thank you for sharing such kind words about your experience with Jordan Farmer! We're so pleased to hear that his knowledge, efficiency, and genuine care make you feel well taken care of during each visit. It's great to know you feel comfortable asking questions—Jordan’s professionalism and approachable nature truly make a difference. We appreciate your trust in us and look forward to continuing to provide the high level of service you’ve come to expect.

April 18, 2025

Thank you so much for getting me in last minute and for great service! Jordan went out of his way to take care of me! Thanks again, you guys have a customer for life! More

by nozalldar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Crest Volvo Cars responded

Thank you for the wonderful feedback! We're so glad we could accommodate you on short notice and that Jordan made such a positive impact with his attentive service. It means a lot to know you felt well taken care of, and we’re truly honored to have earned your loyalty. We look forward to being here for you anytime you need us!

April 18, 2025

Easy for make an appointment and very friendly customer service and fellow up will keep going back More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Crest Volvo Cars responded

Thank you for the wonderful feedback! We're so glad to hear that scheduling your appointment was easy and that our customer service made a positive impression. It's great to know that the follow-up made a difference as well. We truly appreciate your continued trust and look forward to seeing you again!

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