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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,570 Reviews

1,570 Reviews of Crest Volvo Cars - Service Center

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August 18, 2025

It’s a very nice dealership and provides good quality service and maintenance on my vehicle More

by CFPDHAWTHORNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Crest Volvo Cars responded

We genuinely admire your feedback about our dealership and the quality service you receive for your vehicle maintenance. It means so much to hear that you find our facility welcoming and that we consistently meet your expectations for vehicle care. Your trust in our team for your automotive needs is something we truly value. Thank you for taking the time to share your positive experience with Crest Volvo Cars.

August 17, 2025

The service was great ! ! The only downside is if I pay with credit card , they charge 3% . More

by Etheldelgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Crest Volvo Cars responded

Thank you immensely for taking the time to share your experience with us. We're delighted to hear that you found our service to be great and that our team was able to provide you with excellent care. Your satisfaction with the quality of service we provide means everything to us. We understand your concern regarding the credit card processing fee. We appreciate you bringing this to our attention, as transparency about all costs is important to us. We strive to be upfront about any additional charges while continuing to offer multiple payment options for our customers' convenience. Thank you again for choosing Crest Volvo Cars and for your positive feedback about our service quality. We look forward to serving you again in the future.

August 16, 2025

Always the best service. Top quality work. Kept informed of the status throughout the process. More

by canrulzhoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Crest Volvo Cars responded

Thank you for sharing your wonderful feedback about your service experience with us. We deeply appreciate your recognition of our commitment to delivering excellent service and quality work. It means so much to know that we kept you well-informed throughout your visit, as clear communication is something we truly value. Your trust in Crest Volvo Cars and this positive review help us continue providing the exceptional experience our customers deserve. We look forward to serving you again in the future.

August 16, 2025

From the initial greeting to the final product and assistance, everything and everybody was wonderful! More

by Amandareyes60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin Umanzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Crest Volvo Cars responded

We are absolutely thrilled to hear about your outstanding experience with us! Your kind words about our team and the exceptional service you received from start to finish truly make our day. Knowing that everyone you encountered provided wonderful assistance and that you are completely satisfied with the final result means everything to us at Crest Volvo Cars. We take great pride in delivering this level of care and attention to each of our valued customers, and your feedback confirms that we are meeting that goal. Thank you for choosing us and for taking the time to share your positive experience!

August 15, 2025

Overall great service. only issue is that if we are replacing a battery, i think cleaning the cable connections should be part of that. Everything was done on time and wo More

by BILL@PECKARCHITECTS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin Umanzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Crest Volvo Cars responded

We greatly appreciate your feedback and are thrilled to hear that you found our service great overall. It's wonderful to know that everything was completed on time and is working perfectly for you. Thank you for taking the time to share your experience - your input helps us continue to improve our service offerings.

August 15, 2025

Took time for servicing, but thanks for the loaner car. Otherwise very timely & clear communication More

by Gua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Crest Volvo Cars responded

Thank you for your review and for taking the time to share your experience with our service team. We understand that waiting for vehicle maintenance can be inconvenient, and we truly appreciate your patience during the process. It means a lot to know that our loaner car program helped make the situation more manageable for you. Your feedback about our timely and clear communication throughout the service process is incredibly valuable to us. We strive to keep our customers informed every step of the way, and it's wonderful to hear that our efforts made a positive difference in your experience.

August 14, 2025

w was completely satisfied with the service i received. My Servive Advisor was the best BRYCE answered all of my questions. More

by CJFERR54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Crest Volvo Cars responded

We are honored to hear about your complete satisfaction with the service you received. Your positive feedback means so much to our team. We're delighted that your service advisor was able to answer all your questions thoroughly and provide you with exceptional care. It's wonderful to know that we met your expectations and made your visit a positive experience. Your trust in our services is truly appreciated, and we look forward to continuing to serve you in the future.

August 14, 2025

Crest Volvo Dealership has outstandingly friendly, understanding and capable individuals on staff. Lyn has been my service advisor for many years and he is great at his position as is the lady who b More

by ABHTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Crest Volvo Cars responded

Thank you for sharing such wonderful feedback about your experience with our team. We are honored to hear that our staff has consistently provided you with friendly and understanding service over the years. It's heartwarming to know that your service advisor has been taking great care of you, and that both our loaner vehicle coordinator and technician have made such a positive impression. Your loyalty and trust in Crest Volvo Cars means everything to us, and we're delighted that every visit has met your expectations. We truly appreciate customers like you who take the time to recognize our team's dedication to excellent service.

August 14, 2025

Lyn, Mark and the rest of the Crest Volvo team did a great and timely job on the car. Thanks! More

by MS_RAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmin Umanzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Crest Volvo Cars responded

We are utterly delighted to hear about your positive experience with our team. It's wonderful to know that our staff provided great and timely service for your vehicle. Your satisfaction with the quality and efficiency of our work means everything to us. We truly appreciate you taking the time to share your feedback and look forward to serving you again at Crest Volvo Cars.

August 13, 2025

Always friendly and thorough making sure I understand all problems and what needs attention first More

by jessethebullet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Crest Volvo Cars responded

We are thrilled to hear about your positive experience with our team. Your feedback about our staff being friendly and thorough means a great deal to us. We take pride in ensuring our customers fully understand any issues with their vehicles and helping prioritize what needs immediate attention. It's wonderful to know that our approach to clear communication and comprehensive service has made a positive impression. Thank you for taking the time to share your experience.

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