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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,394 Reviews

1,394 Reviews of Crest Volvo Cars - Service Center

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June 12, 2025

This dealership is very professional and courteous. They kept me informed of the status of the maintenance. More

by OAJADOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Crest Volvo Cars responded

Thank you for your fantastic feedback! We're thrilled to hear you had a professional experience and appreciated the communication during your maintenance. Your satisfaction is our priority, and we look forward to serving you again!

June 12, 2025

Jordan has been our service manager for years and he does a FANTASTIC job! Could not be happier with our service from Crest Volvo. Please pass along my thanks to the extended service team as well. From th More

by KEMERICH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Crest Volvo Cars responded

Thank you for the amazing feedback! We're thrilled to hear about your positive experiences with Jordan and our service team. Your kind words will definitely be passed along. We appreciate your continued trust in us and are here to make every visit as seamless as possible!

June 11, 2025

Jasmin Umanzor was helpful and understanding when I explained we couldn't pick up my car but until Saturday. She was fast getting the paperwork ready for me. Karen was very nice bringing my car to the More

by NORMA.PLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmin Umanzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Crest Volvo Cars responded

Thank you for your feedback, Norma. We're glad to hear about your positive experiences with Jasmin and Karen. We sincerely apologize for the issue with your visor and understand your frustration. Please rest assured, we'll work on a solution to resolve this for you promptly.

June 11, 2025

Great service. Fast and friendly. The time they told me was exactly the time it took for my service. More

by elinux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Crest Volvo Cars responded

We’re thrilled to hear you had such a positive experience! Our team strives for excellent service and timely results. Thanks for sharing your feedback!

June 11, 2025

Lyn was very knowlegable and courteous. Repairs were done in a timely manner and I was kept in the loop as far as cost and timeframe. More

by DPDSTEVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We’re thrilled to hear that Lyn provided you with excellent service and kept you informed throughout your repairs. Your satisfaction is our priority, and we appreciate your trust in us!

June 09, 2025

Crest has always been an excellent shopping experience. We are very happy with our car. More

by kbonomo2528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Crest Volvo Cars responded

Thanks for the fantastic feedback! We're thrilled to hear you had an excellent shopping experience and that you're happy with your new car. Your satisfaction is our priority, and we appreciate your support!

June 08, 2025

Alley- was very helpful while my car was in for service. Also the lady who helped me with the loaner car provided great service. More

by CRAIGHWALKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Crest Volvo Cars responded

Thanks for the great feedback! We're thrilled to hear that Alley and our loaner car team provided you with excellent service. Your satisfaction is our priority, and we look forward to serving you again!

June 08, 2025

Bryce was great, but there were issues with service and they keep causing issues with the tires when they don’t air them up to the specs on the tire. More

by miss_caity_13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Crest Volvo Cars responded

Thank you for your feedback! We're glad to hear Bryce provided great service. We take your concerns seriously and will address the tire issues to ensure a better experience in the future. Your input is invaluable to us!

June 08, 2025

Great staff and the facilities are terrific. Car wash is a definite plus as well. More

by JERRYGOTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Crest Volvo Cars responded

Thank you for the fantastic feedback! We're thrilled to hear you enjoyed our staff and facilities. We take pride in providing great services, including the car wash. Your support means a lot to us!

June 08, 2025

Thank you for picking up my car and delivering it back in a timely manner. It was appreciated. More

by LKMINDDOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Crest Volvo Cars responded

We’re glad to hear you appreciated our pickup and delivery service! Your satisfaction is important to us, and we’re always here to help. Thank you for your feedback!

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