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Crestmont Hyundai
Brunswick, OH
4,917 Reviews
Crestmont Hyundai is The #1 Dealer in Customer Satisfaction.
Crestmont services all Hyundai drivers from Cleveland to Akron, including Brunswick, Strongsville, Parma Heights, Parma & Medina.
We here at Crestmont Hyundai pride ourselves on delivering the best customer service and dealership experience to Hyundai drivers throughout Brunswick, Strongsville, Parma Heights, Parma and Medina. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car!
Take a look around and discover that new Hyundai models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Hyundai Sonata, Santa Fe Sport, Elantra, Santa Fe or Tucson.
Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive top-quality car while saving money at the same time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,917 reviews
September 08, 2023
A lot of problems for brake replacement and tire replacement. I could hear the rattle leaving the parking lot. Finds out the caliper pin was stripped (hard to believe the car was test driven like replacement. I could hear the rattle leaving the parking lot. Finds out the caliper pin was stripped (hard to believe the car was test driven like Brendan told me). Then after this was fixed, tpms didn’t work. It didn’t come on shortly after driving. Again, should have been caught on test drive after tires were changed. I will say I am happy that the service manager provided me a rental. More
by Dmarvin5
Verified Customer
September 08, 2023
It was a long day, but Luke was so patient and took his time to get me into the perfect vehicle that fit all my needs, and wants. I love my Tucson! It was nice working with people that were concerned with time to get me into the perfect vehicle that fit all my needs, and wants. I love my Tucson! It was nice working with people that were concerned with fitting my needs and not just making a sale. Chris and Nancy were great too, taking time to answer all my questions. More
by Laurie
September 08, 2023
I am very pleased with this dealership! Very professional and I like going there! Clean and neat. Very professional and I like going there! Clean and neat. More
by brooksrichard1942
September 07, 2023
Terry was great. Made the car buying experience easy and pain free. Would definitely recommend to others. Made the car buying experience easy and pain free. Would definitely recommend to others. More
by gktmckenzie628
September 07, 2023
Quick and easy. Transparent and honest. Process was quick and easy. Tyler was transparent and honest throughout the process. Transparent and honest. Process was quick and easy. Tyler was transparent and honest throughout the process. More
by jpietrasz87
Employees Worked With
Tyler Krochmal, Tyler Krochmal
September 07, 2023
Luke was a great sales rep that helped us decide on a new car that we wanted and he cared so that we would have the best deal! car that we wanted and he cared so that we would have the best deal! More
by Yuriy50
September 06, 2023
The service once I got there was fine. The issue is that when I called about a blue link notification and engine light on I was offered an appointment 7 weeks out. I find that unacceptable The issue is that when I called about a blue link notification and engine light on I was offered an appointment 7 weeks out. I find that unacceptable. I dropped the car off and was without the car for four days. I had to call for an update, no one called me to tell me the car was done. More
by cyoung1055
Employees Worked With
David LaLonde
September 05, 2023
Great dealership, It was a clean and friendly environment. Ryan Jones was very helpful and well versed on the model cars available. environment. Ryan Jones was very helpful and well versed on the model cars available. More
by jerclauz
September 04, 2023
Horrible customer service in the maintenance department. The service doesn’t even deserve a one star rating. The service manager(Bryan M) and service advisor(Emily H) never returned my calls regarding my t The service doesn’t even deserve a one star rating. The service manager(Bryan M) and service advisor(Emily H) never returned my calls regarding my transmission. The only person who responded to me once was David and he tried obtaining information for me but Emily who took my vehicle in was not returning his calls. Found a Hyundai dealership in Parma whose service manager was more than willing to help me with the transmission issue and resolved it for me. Will never return to Crestmont Hyundai nor will I recommend them to anyone. More
by MollyG
Employees Worked With
David LaLonde, Bryan Mulligan
