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Crestmont Hyundai
Brunswick, OH
4,851 Reviews
Crestmont Hyundai is The #1 Dealer in Customer Satisfaction.
Crestmont services all Hyundai drivers from Cleveland to Akron, including Brunswick, Strongsville, Parma Heights, Parma & Medina.
We here at Crestmont Hyundai pride ourselves on delivering the best customer service and dealership experience to Hyundai drivers throughout Brunswick, Strongsville, Parma Heights, Parma and Medina. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car!
Take a look around and discover that new Hyundai models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Hyundai Sonata, Santa Fe Sport, Elantra, Santa Fe or Tucson.
Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive top-quality car while saving money at the same time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,851 reviews
August 04, 2023
Great experience. Very helpful and friendly people. Would recommend to others to check it out. Very helpful and friendly people. Would recommend to others to check it out. More
by jayquery
Verified Customer
August 04, 2023
The salesman was nice, but he was very new, therefore a lot of our questions went unanswered or we were given incorrect information. We were being rushed out so that he could assist another customer. We ha lot of our questions went unanswered or we were given incorrect information. We were being rushed out so that he could assist another customer. We had to ask for things that were agreed upon prior to the sale. After leaving the dealership, I had to fill up the gas tank as it was about 1/3 full. Being that we came from out of state, about 3.5 hours away, it would’ve been nice to have a full tank of gas to get home. I contacted the dealership and left a voicemail for the manager to express my concerns, I have yet to receive a call back. This was not at all the car buying experience I had hoped for. What made my experience okay was wonderful women in the finance department. More
by ebonyandcaleb
Employees Worked With
Kate Reshni, Tyler Krochmal
August 04, 2023
I love working with Mark Crow and sad that he is retiring however feel that Hyundai Crestmont is still the place I will buy my cars!! retiring however feel that Hyundai Crestmont is still the place I will buy my cars!! More
by mary.santora64
Employees Worked With
Mark Crow, Kate Reshni, Bryan Carpenter
August 03, 2023
Ryan made the entire process so easy and smooth. He understood what I was looking for and was committed to finding the car I wanted in the timeframe I needed it. He was straightforward and easy to w He understood what I was looking for and was committed to finding the car I wanted in the timeframe I needed it. He was straightforward and easy to work with, definitely recommend him! More
by LISAGONZALEZ013
August 02, 2023
Great experience, very helpful and kind. I'm happy with my car and it was a smooth transaction I'm happy with my car and it was a smooth transaction More
by sradigan
August 02, 2023
This is the worst dealership I have ever dealt with I have a lot of issues with it and if there was anybody higher up that I can discuss them with I would really appreciate it if they continue to treat c have a lot of issues with it and if there was anybody higher up that I can discuss them with I would really appreciate it if they continue to treat customers the way they did today they're not going to have very many of them in the future More
by Elizabeth
August 02, 2023
Sales force doesn't play the games other dealerships do. Crestmont sales is honest and straight forward. Crestmont sales is honest and straight forward. More
by mikewludinsky
July 30, 2023
Service was outing standing and courteous and timely. Will recommend to everybody in the market. . Will recommend to everybody in the market. . More
by jpark14
Employees Worked With
July 30, 2023
The front desk service was horrific. I was ignored for 30 minutes while a man from the desk service (unsure of name) with reddish hair was talking to another customer just about personal I was ignored for 30 minutes while a man from the desk service (unsure of name) with reddish hair was talking to another customer just about personal life things! Nothing to do with the other customers car issues. They were discussing old friends, the service desks person discussed how he is now sober from being an alcoholic. I could tell you everything they discussed and not one thing was about a car, just having a casual conversation. Throughout this cover not once did he acknowledge that I was even a customer in the room. It was absolutely horrible service at the desk. More
by zanamays
Employees Worked With
Other Employees :
The man with the reddish beard and “lost over 50lbs from quitting drinking ETOH” (unsure of his name) he gets 0/5 stars, David LaLonde, Bryan Mulligan
