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Crestmont Hyundai
Brunswick, OH
4,916 Reviews
Crestmont Hyundai is The #1 Dealer in Customer Satisfaction.
Crestmont services all Hyundai drivers from Cleveland to Akron, including Brunswick, Strongsville, Parma Heights, Parma & Medina.
We here at Crestmont Hyundai pride ourselves on delivering the best customer service and dealership experience to Hyundai drivers throughout Brunswick, Strongsville, Parma Heights, Parma and Medina. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car!
Take a look around and discover that new Hyundai models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Hyundai Sonata, Santa Fe Sport, Elantra, Santa Fe or Tucson.
Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive top-quality car while saving money at the same time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,916 reviews
August 02, 2023
Great experience, very helpful and kind. I'm happy with my car and it was a smooth transaction I'm happy with my car and it was a smooth transaction More
by sradigan
Verified Customer
August 02, 2023
This is the worst dealership I have ever dealt with I have a lot of issues with it and if there was anybody higher up that I can discuss them with I would really appreciate it if they continue to treat c have a lot of issues with it and if there was anybody higher up that I can discuss them with I would really appreciate it if they continue to treat customers the way they did today they're not going to have very many of them in the future More
by Elizabeth
August 02, 2023
Sales force doesn't play the games other dealerships do. Crestmont sales is honest and straight forward. Crestmont sales is honest and straight forward. More
by mikewludinsky
July 30, 2023
Service was outing standing and courteous and timely. Will recommend to everybody in the market. . Will recommend to everybody in the market. . More
by jpark14
Employees Worked With
July 30, 2023
The front desk service was horrific. I was ignored for 30 minutes while a man from the desk service (unsure of name) with reddish hair was talking to another customer just about personal I was ignored for 30 minutes while a man from the desk service (unsure of name) with reddish hair was talking to another customer just about personal life things! Nothing to do with the other customers car issues. They were discussing old friends, the service desks person discussed how he is now sober from being an alcoholic. I could tell you everything they discussed and not one thing was about a car, just having a casual conversation. Throughout this cover not once did he acknowledge that I was even a customer in the room. It was absolutely horrible service at the desk. More
by zanamays
Employees Worked With
Other Employees :
The man with the reddish beard and “lost over 50lbs from quitting drinking ETOH” (unsure of his name) he gets 0/5 stars, David LaLonde, Bryan Mulligan
July 27, 2023
Worked with Tyler. He was young/new, but very excited about his job and the car. Was willing to answer my questions and find the answers if he didn’t know them. Grea He was young/new, but very excited about his job and the car. Was willing to answer my questions and find the answers if he didn’t know them. Great experience with his help. When done, had to wait close to a hour for finance - even though someone was available and was asked to help. The explanation was, due to the policy of spreading out the deals to share the money she couldn’t/shouldn’t help me. It’s poor customer service as I waited, and watched the person who could help me sit at her desk. May want to revisit this policy. More
by gnhstewart
Employees Worked With
Tyler
July 27, 2023
The dealership told me my 1 hour recall was going to take a day and a half and told me my car was perfect but when I took it to get an oil change 2 days later they said my brakes were a safety hazard. a day and a half and told me my car was perfect but when I took it to get an oil change 2 days later they said my brakes were a safety hazard. More
by bjreich7
July 26, 2023
Best dealership I've ever been to. No pressure, great people to work with. Very informative, so very happy I came here. Not my first Hyundai dealership I've been to but won't go anywh No pressure, great people to work with. Very informative, so very happy I came here. Not my first Hyundai dealership I've been to but won't go anywhere else! More
by mtp0926
