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Crestmont Hyundai

Brunswick, OH

4.5
4,844 Reviews
Crestmont Hyundai is The #1 Dealer in Customer Satisfaction. Crestmont services all Hyundai drivers from Cleveland to Akron, including Brunswick, Strongsville, Parma Heights, Parma & Medina. We here at Crestmont Hyundai pride ourselves on delivering the best customer service and dealership experience to Hyundai drivers throughout Brunswick, Strongsville, Parma Heights, Parma and Medina. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car! Take a look around and discover that new Hyundai models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Hyundai Sonata, Santa Fe Sport, Elantra, Santa Fe or Tucson. Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive top-quality car while saving money at the same time.
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2961 Center Road

Brunswick, OH

44212

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Showing 4,844 reviews

March 05, 2025

First maintenance on my car. All went well. Appreciate the car wash too! Thank you More

by kasa8291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know
Mar 06, 2025 -

Crestmont Hyundai responded

Glad to hear that all went well with your first maintenance for your vehicle! I'm it was nice to have your car washed with all this snow! Hoping for sunshine! Nancy Crestmont Hyundai

March 05, 2025

Lily, Norvill, and Andre were all an absolute pleasure to work with! Would recommend them to anyone looking for a Hyundai! More

by barch.tommy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norvell Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lily and Andre - would give them both 5 stars. Lily 6 stars if possible.
Mar 06, 2025 -

Crestmont Hyundai responded

Thank you for the review. I am glad to hear that your experience here was a good one. We appreciate you taking the time to write the review. This is going to be helpful to us. That being said, I do also want to thank you for letting me know that Lily and Andrea need profiles. That will be getting done today. Thanks again, and we hope to see you again soon! Nancy Crestmont Hyundai

March 05, 2025

10 days to get a door latch fix, no loaners on a lease. Can’t drive a car that won’t lock and tosses itself in park at lights and stop signs. Lack of response from the dealership after emailing Chris Boger More

by tblueterr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Aslan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Crestmont Hyundai responded

I sincerely regret the issues you are encountering with your vehicle and would like to personally apologize. I am disappointed that we have failed to deliver excellent service. I want to reassure you that the dealership and I are committed to providing the absolute best possible service. I am bringing your review to the attention of our new service manager. Nancy Crestmont Hyundai

March 04, 2025

Service department refuses to properly identify a problem with a brand new vehicle. This is the worst luxury dealership I’ve ever dealt with. More

by TB
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brendan Flynn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Crestmont Hyundai responded

I'm sorry that you're unhappy with the service you received. Please understand I'm working with our service manager to investigate your case thoroughly. I want you to be happy with the level of care and respect you receive while working with us. This is a top priority for our company. Nancy Crestmont Hyundai

March 02, 2025

The oil change was quick. The headlights of my Genesis have condensation in them for the second time. When I told the guy at the service desk he said they wouldn’t photograph More

by CJ Barrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Aslan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Crestmont Hyundai responded

I am sorry you did not receive the service you expected at our service center. I am happy to hear that the oil change itself was quick, but I apologize that our service team could not resolve your problem with the headlights. I have taken the issue to our management team for review. We appreciate your feedback and want to assure you that we will do our best to ensure your issue is resolved properly and efficiently. Thank you again for your support. Nancy Crestmont Hyundai

March 02, 2025

Came in for an oil change for my Tucson. The dealership had mailed me a coupon for the service, which when I presented it to the service advisor Mike, was told “that doesn’t apply to your c More

by christopher.oconnell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Aslan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Crestmont Hyundai responded

I apologize that you did not receive the level of service from us that you have come to expect. The service staff should have identified that problem with your vehicle. I apologize that it didn't happen, and I will pass your issue to the management team for review to see how we can address this issue going forward. Nancy Crestmont Hyundai

March 02, 2025

I'm very thankful for the wonderful service Brenden and his team provide. They are always friendly and helpful. More

by Rada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

Justin did a great job but management was tough never let a buyer walk always close a deal More

by oldeneu@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

Answered our questions; gave great advice and actively listened to needs in purchasing a new car and our "wants" More

by albertnphd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Yun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

We had an extremely easy and positive car leasing experience with Ron. He was great to work with and would highly recommend him to our family and friends! Thanks Ron, we love our new Santa Fe! More

by JessaKramer
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ron Jewett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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