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Crestmont Hyundai
Brunswick, OH
4,887 Reviews
Crestmont Hyundai is The #1 Dealer in Customer Satisfaction.
Crestmont services all Hyundai drivers from Cleveland to Akron, including Brunswick, Strongsville, Parma Heights, Parma & Medina.
We here at Crestmont Hyundai pride ourselves on delivering the best customer service and dealership experience to Hyundai drivers throughout Brunswick, Strongsville, Parma Heights, Parma and Medina. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car!
Take a look around and discover that new Hyundai models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Hyundai Sonata, Santa Fe Sport, Elantra, Santa Fe or Tucson.
Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive top-quality car while saving money at the same time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,887 reviews
Verified Customer
January 29, 2023
I got a cat but I was upset that I wasn't told until I drove out that car hadn't been thru service. That should've been told to me when I first called. drove out that car hadn't been thru service. That should've been told to me when I first called. More
by myskypoo
January 29, 2023
The salesman Joe was very knowledgeable about the car. We purchased and sat in the car and explain every detail to us. He made sure we were aware of what we were buying five stars for Joe. We purchased and sat in the car and explain every detail to us. He made sure we were aware of what we were buying five stars for Joe. More
by anulabo
January 27, 2023
Worst dealership experience I've ever had. I buy a car from them, they have me sign off on the fact that the brakes have been done, and less than 5000 miles later, I need a rear brake job. I I buy a car from them, they have me sign off on the fact that the brakes have been done, and less than 5000 miles later, I need a rear brake job. I reach out, thinking they probably missed something, and they'll just have me bring it in, only to be told, "There's nothing we can do at this point", by the used car manager. Better yet, he copies the GM and the service manager, and neither one of them even bothers to respond! Unbelievable. Not a snowballs chance in Hades that I'll ever use these guys again. More
by sschirmer22
January 26, 2023
A wonderful car buying experience. They were very respectful of my time and made the process quick and painless. They were very respectful of my time and made the process quick and painless. More
by mrgoots
January 26, 2023
Kate made the experience of turning in a lease and getting set up with a new one easy. With not a lot of inventory she worked with me to find my best opt. getting set up with a new one easy. With not a lot of inventory she worked with me to find my best opt. More
by lroushh55
Employees Worked With
Kate Reshni, Alex Fuldauer
January 25, 2023
My car was towed to Crestmont on Dec 27. The service rep indicated it would be 1 to 1 and 1/2 weeks before they would look at it. After many calls to check on the status, I was promised tha The service rep indicated it would be 1 to 1 and 1/2 weeks before they would look at it. After many calls to check on the status, I was promised that there was 1 car ahead of me, or I was next in line. I was finally notified on Jan 23 that my battery needed replacing. It took 4 weeks to replace my battery! When I picked up my car, l received no apology for the inconvenience! When I asked how they got into the trunk (where the battery is located), I was told they had to rip the back seat out! Obviously, he was trying to be funny. I was not amused. After paying the cashier, she said they would bring the car around. We were not informed exactly where the car would be, but after several minutes, we located the car in the service bay. My wife and I felt as though we were a nuisance. More
by Gary
Employees Worked With
David LaLonde
January 25, 2023
Friendly and knowledgeable folks, willing to assist in all aspects of the car leasing process. all aspects of the car leasing process. More
by tcartellone
