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Crestmont Hyundai

Brunswick, OH

Overview
Employees
Reviews
Vehicles
4.5
4,836 Reviews
Crestmont Hyundai is The #1 Dealer in Customer Satisfaction. Crestmont services all Hyundai drivers from Cleveland to Akron, including Brunswick, Strongsville, Parma Heights, Parma & Medina. We here at Crestmont Hyundai pride ourselves on delivering the best customer service and dealership experience to Hyundai drivers throughout Brunswick, Strongsville, Parma Heights, Parma and Medina. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car! Take a look around and discover that new Hyundai models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Hyundai Sonata, Santa Fe Sport, Elantra, Santa Fe or Tucson. Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive top-quality car while saving money at the same time.
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2961 Center Road

Brunswick, OH

44212

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Showing 4,837 reviews

November 17, 2021

Any time that I've had a question or other issue with Crestmont Hyundai, I have been serviced in the quickest possible time and with complete courtesy. This latest time was no exception. Have a wonderful More

by ralphvertin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Emily Hamrick
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November 17, 2021

I always feel that I am in good hands when David LaLonde checks me in. More

by DEBORDEAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde
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November 17, 2021

First experience purchasing a car could not have been smoother! Zack and Nancy were incredibly patient and helpful. I would highly recommend them to anyone looking for a new vehicle. More

by mhasebein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Stokes
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November 17, 2021

They don't answer phone calls and never return them I've called multiple days in a row and no one is ever available More

by jaybird1276
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David LaLonde, Bryan Mulligan
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Nov 27, 2021 -

Crestmont Hyundai responded

We are so sorry that we missed you. Like most places times have been rather tough with getting employees as well as dealing with employees that are out. WE will be happy to assist you with your auto needs. Please continue to reach out to us so that we can help.

November 17, 2021

Excellent experience with Mark and his team at Crestmont. Transaction went smoothly and Mark was more than accommodating, Recommended! More

by jasonbaker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Salyer
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Crow
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November 17, 2021

They are not an honest bunch, watch for them adding on charges for options you don't want and were not on the sticker, would not shop here again More

by Eric V
Recommend Dealer
No
Employees Worked With
Kate Reshni
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Nov 27, 2021 -

Crestmont Hyundai responded

We appreciate the opportunity to work with you. WE are very sorry that something did not make sense to you. We understand that there is a lot that goes on when purchasing a car. We also understand that many people do not understand everything they are going over. We will happily go back over anything/everything that you are not sure of. Out goal is to provide the very best experience possible. Please let us know how we can shed some light on the items you are confused with. Please reach out to us when convenient for you.

November 16, 2021

Scheduled an appointment to have my car serviced. They told me they were scheduling two weeks out, no problem. I dropped my car off two weeks later on a Thursday afternoon to be serviced on Friday. I had More

by Mark
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
David LaLonde
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Nov 16, 2021 -

Mark responded

I

November 16, 2021

Friendly and attentive staff all around, Alex and the sales team provided a seamless process to purchasing the right vehicle for me. More

by grantharley130
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Reshni, Alex Fuldauer
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November 16, 2021

Service was good, wanted to trade my Tucson but nothing to deal with on site More

by EDWARDVANSELOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Reshni, David LaLonde, Emily Hamrick, Bryan Mulligan
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November 15, 2021

Bought a 2022 Santa Cruz. Make sure you see Mark Crow in sales he is awesome More

by stevelynch5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Crow
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