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Crestmont Hyundai

Brunswick, OH

4.4
4,906 Reviews
Crestmont Hyundai is The #1 Dealer in Customer Satisfaction. Crestmont services all Hyundai drivers from Cleveland to Akron, including Brunswick, Strongsville, Parma Heights, Parma & Medina. We here at Crestmont Hyundai pride ourselves on delivering the best customer service and dealership experience to Hyundai drivers throughout Brunswick, Strongsville, Parma Heights, Parma and Medina. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car! Take a look around and discover that new Hyundai models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Hyundai Sonata, Santa Fe Sport, Elantra, Santa Fe or Tucson. Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive top-quality car while saving money at the same time.
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2961 Center Road

Brunswick, OH

44212

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Showing 4,906 reviews

July 21, 2021

Great employees but management is horrible. The GM can't be trusted as he will tell you one thing and then never follow through. Do not trust him! More

by Bullied
Recommend Dealer
No
Employees Worked With
Lynn Riczo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David LaLonde, Chris Boger, Rob Maylor
Jul 21, 2021 -

Crestmont Hyundai responded

We feel terrible. We pride ourselves on doing everything possible to take care of our customers. Ware extremely sorry that something was missed in the communication between us. We would love the opportunity to make things right for you. Please reach out to us at your earliest convenience so that we can assist you. m

July 21, 2021

I had a deposit on another GV70 at a dealer in Bedford. I felt they were being dishonest with me about the expected date of arrival of the car. I located one with the same trim at your dealership and contact More

by antonuccinj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Yun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Mullins, Chris Boger
July 19, 2021

Very helpful with servicing my vehicle and great customer service. Always answered and responded back to my calls in great time. Service advisors are really nice. More

by Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Emily Hamrick
July 18, 2021

We purchased a used Hyundai sonata from crestmont years ago. It worked well for a long time before we needed a new vehicle. After a long search we decided to go back to crestmont Hyundai this time we bough More

by kellymomma5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Reshni, Ryan Jones
July 16, 2021

We're not honest about repair on car emily was her name said she did me a favor by replacing my filter box when tech told me they broke it when installing recall motor More

by mikeace54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emily Hamrick
July 16, 2021

Great place, great atmosphere, really nice staff, joe yun was awesome I love my newer car and will be back fit my next car purchase More

by rebeccastriker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Yun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Mullins
July 16, 2021

Crestmont Hyundai went above and beyond to provide excellent customer service. They went out of their way (Pennsylvania) to find me the exact vehicle that I wanted. More

by larkpatty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Boger, Richard Kacso
July 15, 2021

The service and attendants were so nice and I expect to pay more because it’s a dealership. However, from the moment I walked into the service department door in the office there were two men and an older More

by jreisinger1015
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
The manager who’s office is in the service department service desk is the one who made the remarks., David LaLonde, Emily Hamrick, Chris Boger
July 15, 2021

First visit they broke something. When I brought the car back in they said it must have been some other car place. I didn’t take it anywhere else. The next time I drove my car, I heard horrible road noise. More

by NORMAJEANP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David LaLonde
July 15, 2021

We have been purchasing cars and having our cars serviced at Crestmont for over 15 years. The staff is always courteous and professional. The work is completed in a timely manner. Any issues that come up a More

by JGROBLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Anderson, David LaLonde, Emily Hamrick
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