
Crestmont Hyundai
Brunswick, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Great employees but management is horrible. The GM can't be trusted as he will tell you one thing and then never follow through. Do not trust him! be trusted as he will tell you one thing and then never follow through. Do not trust him! More
I had a deposit on another GV70 at a dealer in Bedford. I felt they were being dishonest with me about the expected date of arrival of the car. I located one with the same trim at your dealership and contact felt they were being dishonest with me about the expected date of arrival of the car. I located one with the same trim at your dealership and contacted Mr. Yun via telephone. He answered my questions promptly which led to me coming in to your dealership within two hours and purchasing the vehicle. Mr. Yun’s punctuality and responsiveness throughout the process were top notch. More
Very helpful with servicing my vehicle and great customer service. Always answered and responded back to my calls in great time. Service advisors are really nice. service. Always answered and responded back to my calls in great time. Service advisors are really nice. More
We purchased a used Hyundai sonata from crestmont years ago. It worked well for a long time before we needed a new vehicle. After a long search we decided to go back to crestmont Hyundai this time we bough ago. It worked well for a long time before we needed a new vehicle. After a long search we decided to go back to crestmont Hyundai this time we bought a new vehicle. Both experiences were pleasant and I hope this car lasts even longer. More
We're not honest about repair on car emily was her name said she did me a favor by replacing my filter box when tech told me they broke it when installing recall motor said she did me a favor by replacing my filter box when tech told me they broke it when installing recall motor More
Great place, great atmosphere, really nice staff, joe yun was awesome I love my newer car and will be back fit my next car purchase was awesome I love my newer car and will be back fit my next car purchase More
Crestmont Hyundai went above and beyond to provide excellent customer service. They went out of their way (Pennsylvania) to find me the exact vehicle that I wanted. excellent customer service. They went out of their way (Pennsylvania) to find me the exact vehicle that I wanted. More
The service and attendants were so nice and I expect to pay more because it’s a dealership. However, from the moment I walked into the service department door in the office there were two men and an older pay more because it’s a dealership. However, from the moment I walked into the service department door in the office there were two men and an older woman making inexplicably bigoted and derogatory comments about the LGBTQIA+ community. After about 10 minutes laughing and chuckling the men agreed that, “It doesn’t matter because we have more guns and ammo than them if there’s a civil war.” Are you kidding me?! With customers at the counter? With your office door wide open? I already had reservations about crestmont because I had a bad experience buying my vehicle here, but this is absolutely unacceptable. One of the individuals was general manager Chris Boger. More
First visit they broke something. When I brought the car back in they said it must have been some other car place. I didn’t take it anywhere else. The next time I drove my car, I heard horrible road noise. back in they said it must have been some other car place. I didn’t take it anywhere else. The next time I drove my car, I heard horrible road noise. Got off an exit. The mechanic said he removed the lug nut holding on the wheel by hand and the other 3 wheels were not tightened per specs. Called the dealer. Received no call back. Wrote to Hyundai USA. No response. I was a loyal Hyundai customer for 20 years. This is horrendous service and follow up. More
We have been purchasing cars and having our cars serviced at Crestmont for over 15 years. The staff is always courteous and professional. The work is completed in a timely manner. Any issues that come up a at Crestmont for over 15 years. The staff is always courteous and professional. The work is completed in a timely manner. Any issues that come up are always communicated quickly. More