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Crestmont Hyundai

Brunswick, OH

4.4
4,893 Reviews
Crestmont Hyundai is The #1 Dealer in Customer Satisfaction. Crestmont services all Hyundai drivers from Cleveland to Akron, including Brunswick, Strongsville, Parma Heights, Parma & Medina. We here at Crestmont Hyundai pride ourselves on delivering the best customer service and dealership experience to Hyundai drivers throughout Brunswick, Strongsville, Parma Heights, Parma and Medina. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car! Take a look around and discover that new Hyundai models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Hyundai Sonata, Santa Fe Sport, Elantra, Santa Fe or Tucson. Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive top-quality car while saving money at the same time.
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2961 Center Road

Brunswick, OH

44212

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Showing 4,893 reviews

December 19, 2024

We had issues with our car and they went above and beyond to make sure it was fixed. More

by ohnurse2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris...GM
Dec 21, 2024 -

Crestmont Hyundai responded

Thank you for taking the time to write such a nice review of Crestmont Hyundai. We appreciate your business and your kind words. We hope to see you again soon! Nancy Crestmont Hyundai

December 18, 2024

The entire staff is always friendly with a smile on their faces!! Scheduling appointments are always accommodating!! More

by david@deertz.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Crestmont Hyundai responded

I appreciate your review, David. It's nice to know that you feel welcomed by the smiling faces of our staff. They are probably happy to see you too! Have a great Holiday Season. Nancy Crestmont Hyundai

December 17, 2024

Bosko was new, but his coworkers were excited for him getting the sale. That's a great dealership. Everyone shows respect. Thank you Crestmont Hyundai! More

by sarahbkry49
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Tsiupyk, Bosco Gasic
Dec 17, 2024 -

Crestmont Hyundai responded

Thank you so much for your kind review. It means a lot to us when someone takes the time to write a positive review. We especially appreciate your comment about the energy at our dealership. We do get excited when we get someone new in, and I am glad you could feel the energy! Thank you for choosing Crestmont. We wish you a wonderful holiday season. Nancy Crestmont Hyundai

December 17, 2024

Rude decribes everything about my visit. Justin was 15 minutes late for our appointnent. He then questioned my need to get back to work and wanting to consult with my dad before making a dec More

by Jeff
Recommend Dealer
No
Employees Worked With
Justin Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

Too many text messages Timely service while I waited courteous service when I got rides back and forth More

by DWORIOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Russ
Dec 17, 2024 -

Crestmont Hyundai responded

I agree that too many text messages are sent to customers. However, it is the way manufacturers want us to keep customers informed. Some people love getting text messages, but personally, I am with you! Thank you for the nice review, and I am glad that we were able to give you timely, courteous service and even some rides! Nancy Crestmont Hyundai

December 16, 2024

The staff was very friendly and accommodating. I realized when I reached there that my appointment was next month on the same date. But they still accommodated me in their schedule. More

by SAIF_TAIMUR_1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn Riczo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Reshni, Bryan Mulligan, Jeff Russ
Dec 16, 2024 -

Crestmont Hyundai responded

We do our best to accommodate and I am glad we were able to work it out for you! Thank you for taking the time to write the nice review and also, for making the appointment! Even though the appointment did not pan out as intended, you did make one and we appreciate it!! Have a Great Holiday Nancy Finance Manager Crestmont Hyundai

December 15, 2024

Crestmont was great to work with. They were very knowledgeable, courteous and patient. Joe made sure we got the car we wanted and I absolutely love our new Genesis. We would recommen More

by chiarappa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Yun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Reshni, Chris Boger
Dec 16, 2024 -

Crestmont Hyundai responded

To recommend us is a HUGE compliment, thank you! Joe is very knowledgeable and we are happy to say he has been part of the Crestmont Family for many years! Glad you love your Genesis! Nancy Finance Manager Crestmont Hyundai

December 14, 2024

Everything was explained and done well…. also forgot to mention I had a coupon and Jeff had to redo the invoice and did so with pleasure….. great service! More

by KARENZABUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Mulligan, Jeff Russ
Dec 16, 2024 -

Crestmont Hyundai responded

Thank you for taking the time to write a nice review! It sounds like Jeff was accommodating, which is always good to hear! Great service is what we strive for! Thank you again. Nancy Crestmont Hyundai

December 14, 2024

Always find dealership customer friendly as well as ready to answer your questions when your car is in for service. More

by Claire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Aslan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Mulligan, Jeff Russ
Dec 16, 2024 -

Crestmont Hyundai responded

Claire, Thank you for the Great review! It's wonderful to hear that our Team is able to answer your questions in a friendly manner! Vehicles are so complicated today, we understand that you may have questions! Happy Holidays Nancy Crestmont Hyundai

December 13, 2024

Not sure if it was Jeff as I dealt with 2 service counter guys... the one was pretty good and deserves a 5 while the other was pathetic and deserves a 1. Had my car in for 2nd time for the same problem... an More

by gofish0721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Russ
Dec 16, 2024 -

Crestmont Hyundai responded

I'm sorry to hear that you were not happy with your experience at Crestmont Hyundai. We strive to provide excellent customer service, and it appears that we fell short of that goal in your case. We will take your feedback seriously and work to improve our processes. Nancy Crestmont Hyundai

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