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Crestmont Hyundai
Brunswick, OH
4,844 Reviews
Crestmont Hyundai is The #1 Dealer in Customer Satisfaction.
Crestmont services all Hyundai drivers from Cleveland to Akron, including Brunswick, Strongsville, Parma Heights, Parma & Medina.
We here at Crestmont Hyundai pride ourselves on delivering the best customer service and dealership experience to Hyundai drivers throughout Brunswick, Strongsville, Parma Heights, Parma and Medina. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car!
Take a look around and discover that new Hyundai models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Hyundai Sonata, Santa Fe Sport, Elantra, Santa Fe or Tucson.
Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive top-quality car while saving money at the same time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,844 reviews
September 15, 2024
Could not fix the drain on battery of my new 2024 kona 1. 6turbo with several thousand miles when this issue began..Took the car in 4 times and it appears dealer performed the same parasitic electrical diagno 6turbo with several thousand miles when this issue began..Took the car in 4 times and it appears dealer performed the same parasitic electrical diagnostics and the service technicians insisted that the problem was not related to the battery since the codes indicated that the battery was recharging each time. Finally on the fourth visit I insisted they replace the battery...The dealer indicated even though all was under warranty, I would have to pay not only for the battery, but also for the labor to install...the total came to $313. None of this should be on the customer's back. I had no reliable vehicle and each time I brought the car back because of a dead battery (had to have it jumped).I felt like I was a nuisance to them. (No loaner was available and no manager attempted to help solve the issue.)Not a customer who has leased over 7 cars from this dealer over the years. The Service manager WAS MIA until I contacted corporate headquarters and asked for help...very poor effort from the dealer to satisfy a 20 year customer More
by g.georgeclos
Verified Customer
September 14, 2024
Couldn't be more pleased with the whole process. I showed up to drive a car and ended driving home in new one the same day. Really impressed with new 2025 Genesis GV70. Rolling technology platform I showed up to drive a car and ended driving home in new one the same day. Really impressed with new 2025 Genesis GV70. Rolling technology platform. More
by robey0
September 14, 2024
I had a great experience. I was visiting Akron, Ohio from Indianapolis in Genesis G90 2023. I got two flat tires and I seem to get a lot in that car. They get the tires and my I was visiting Akron, Ohio from Indianapolis in Genesis G90 2023. I got two flat tires and I seem to get a lot in that car. They get the tires and my car on the road the same day. Thanks for great service. More
by swise
September 13, 2024
Really nice service advisor it was all around a good time there they serviced my car in reasonably amount of time there they serviced my car in reasonably amount of time More
by Gurneet Singh
Employees Worked With
September 13, 2024
Joe has been absolutely incredible. Very personable & professional. This is the second car I've gotten from him & I will be back once my lease is over. Very personable & professional. This is the second car I've gotten from him & I will be back once my lease is over. More
by mcmccabe0805
September 13, 2024
Nader did a great job for my wife and me. Kudos to him for his assistance. Kudos to him for his assistance. More
by Don
September 12, 2024
Quick, easy, and helpful. This dealership is great to work with. Everyone is willing to take time to explain things and the job gets done quickly. This dealership is great to work with. Everyone is willing to take time to explain things and the job gets done quickly. More
by cscheeff82
Employees Worked With
September 12, 2024
Very poor customer service. Very difficult to get service appointments in a timely manner. Waiting 2 months for an appointment is unacceptable. Very difficult to get service appointments in a timely manner. Waiting 2 months for an appointment is unacceptable. More
by jphenney
September 09, 2024
took care of what I needed and delivered vehicle on time and picked up on time and picked up on time More
by zinklaw3711
Employees Worked With
Other Employees :
Kate Reshni, Alex Fuldauer, Bryan Carpenter, Tyler Campbell, Deacon Clark, Dontae Craft, Robin Hankinson
