Crestmont Hyundai

Not timely. Person handling paperwork was clueless. Offered me $15 off my FREE service fir the delays. Was inspection done?? Who knows! Person handling paperwork was clueless. Offered me $15 off my FREE service fir the delays. Was inspection done?? Who knows! More

Poor communication and mixed communication not stating the correct information. The communication was not good. I had to constantly follow up when they would tell me they would call me back. They kept get the correct information. The communication was not good. I had to constantly follow up when they would tell me they would call me back. They kept getting information wrong and gave me the wrong information. I would check what they said only to find out what they told me wasn't correct. More

My experience with Crestmont Hyundai has always been a very positive one. Everyone there makes you feel like we are family. David Gerber was our sales person this time and I told him that he would be the very positive one. Everyone there makes you feel like we are family. David Gerber was our sales person this time and I told him that he would be the one to help us for life. He was so very kind, warm, trustworthy, and professional. Our lease was up on our 2023 Tucson. He helped us through that, then helped us with leasing a brand new 2026 Tucson. David made it seem so easy. He answered all our questions and told us we can always call him for anything we need or any questions we may have. He is someone I fully trust and can depend on. When our lease is up on our new car, we will go see David again for sure!! More

They gave me one option of repair, complete replacement of the engine wiring harness, for $8200. Another Hyundai dealer is doing a pigtail on the bad wire for $800. All to repair a leased vehicle with unde of the engine wiring harness, for $8200. Another Hyundai dealer is doing a pigtail on the bad wire for $800. All to repair a leased vehicle with under 24k miles. Scammers. Hyundai sucks... More

The sales staff, as well as, the finance department staff were very professional and helpful. Any questions or concerns I may have had were resolved to my satisfaction. were very professional and helpful. Any questions or concerns I may have had were resolved to my satisfaction. More

Took care of problem. Wait wasn't to bad I have to call again. I believe there is another recall on my car Wait wasn't to bad I have to call again. I believe there is another recall on my car More

Poor communication. If you need something followed up on—do not depend on the dealership to reach out. Will never purchase another car from here. If you need something followed up on—do not depend on the dealership to reach out. Will never purchase another car from here. More

Joe Yun helped make my car shopping experience smooth and easy. He worked with my budget and made sure I got the a good deal. easy. He worked with my budget and made sure I got the a good deal. More

Customer service was excellent, sales and finance both. I appreciated the professionalism and positive atmosphere. I appreciated the professionalism and positive atmosphere. More

Very friendly, Jeff and Tyler asked me what mattered most to me and worked very quickly to get me a deal. to me and worked very quickly to get me a deal. More