Crestmont Hyundai - Service Center

All my recalls and questions were answered during this visit. Thank you. I was in and out within 2.5 hours. visit. Thank you. I was in and out within 2.5 hours. More

Never answer the phone. Doesn't fix problems. No one seems trained in anything. I can see why the retention is so high Doesn't fix problems. No one seems trained in anything. I can see why the retention is so high More

Brendan was very professional in attempting to resolve our issue with the new Tucson Limited. our issue with the new Tucson Limited. More

Way too expensive for the minimal service work performed. Wo t be going back . . .ever Wo t be going back . . .ever More

Personnel was personable, friendly, and willing to take the time to answer all questions I had. Very timely turn around for service. the time to answer all questions I had. Very timely turn around for service. More

People very nice, very clean, excellent service center. No problems with any thing. Waiting area comfortable No problems with any thing. Waiting area comfortable More

They met my expectation In Getting our car in for analysis and it led to a rental since this was a new engine replacement. analysis and it led to a rental since this was a new engine replacement. More

Hard to get a hold of by phone after multiple calls to even make an appointment. Girls answered phones and transferred to Service Dept. but Service Dept did not answer or return calls promptly. Service De even make an appointment. Girls answered phones and transferred to Service Dept. but Service Dept did not answer or return calls promptly. Service Dept. Did not fix all the issues and told us we had to do it ourselves so we went to another Hyundai dealer who took care of issue and gave us a new Hyundai to drive for the day while my car was in service at NO CHARGE. Very disappointed in Crestmond Hyundai dealership. I worked with Jay Park many years ago and I don’t think he would be too happy to know that this happened at his dealership. More

Service manager was very professional and courteous. Car was serviced within time promised. My vehicle was a 2024 Genesis G 80. Car was serviced within time promised. My vehicle was a 2024 Genesis G 80. More

March I bought a 2024 Tucson almost $40000 ,,,6 month later I called for 1st oilchange appointment,,,,3 different calls to 3 different service writers ,3 separate voicmails to have NONE of them returned, later I called for 1st oilchange appointment,,,,3 different calls to 3 different service writers ,3 separate voicmails to have NONE of them returned,,Day 3 call again ask for managers extension ,,Voicmail number 4 ,,Day 4 ,,I got a Return Email from D. BROOKES,,,He sets appt for 8am 9/28 ...Saturday 9/28 at 730am I'm sitting there ,,,8am service manager opens door ,I walk in and say who I am and I have 8am appointment..HE TELLS ME NO I DONT HAVE AN APPOINTMENT I NEED TO MAKE ONE ,,all while the other customers stared at me,,,HES BOOKED .he said....I walked out to make a call ,5 min later he came out and said hed FIT me in ,,AROUND 11:30....He saw expression on my face,and he took care of it 1st...But Acted like it was a huge favor,,,MY xxx More