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1,991 Reviews of Crestmont Hyundai - Service Center
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March 07, 2025
I brought my Ionic 5 in for the recalls and 25k mile service. Two days later the car just died in the middle of the street. Now it's being diagnosed, we'll see but I'm sure the update killed the batter service. Two days later the car just died in the middle of the street. Now it's being diagnosed, we'll see but I'm sure the update killed the battery. Also they said they did the 25k mile service but the car reports it still needs to be done. More
by orystkunka
Verified CustomerEmployees Worked With
I don't see the person that helped me.
March 05, 2025
10 days to get a door latch fix, no loaners on a lease. Can’t drive a car that won’t lock and tosses itself in park at lights and stop signs. Lack of response from the dealership after emailing Chris Boger Can’t drive a car that won’t lock and tosses itself in park at lights and stop signs. Lack of response from the dealership after emailing Chris Boger. No one answers the phones in service, left message no call back. More
by tblueterr
March 04, 2025
Service department refuses to properly identify a problem with a brand new vehicle. This is the worst luxury dealership I’ve ever dealt with. with a brand new vehicle. This is the worst luxury dealership I’ve ever dealt with. More
by TB
Employees Worked With
March 02, 2025
The oil change was quick. The headlights of my Genesis have condensation in them for the second time. When I told the guy at the service desk he said they wouldn’t photograph The headlights of my Genesis have condensation in them for the second time. When I told the guy at the service desk he said they wouldn’t photograph well enough to send to corporate so they would not replace them. I discussed with him that I expect more from a luxury car dealership and he said maybe I should have bought a real luxury car from Germany… More
by CJ Barrick
Employees Worked With
March 02, 2025
Came in for an oil change for my Tucson. The dealership had mailed me a coupon for the service, which when I presented it to the service advisor Mike, was told “that doesn’t apply to your c The dealership had mailed me a coupon for the service, which when I presented it to the service advisor Mike, was told “that doesn’t apply to your car” and that instead of $44.99 it would be $89.95. When I balked at this he immediately cut the price to $59.95 which I agreed to. I cannot imagine sending my wife or daughter here for service to let them be taken advantage of by an unscrupulous employee. I will not be returning to Crestmont Hyundai for service. More
by christopher.oconnell1
Employees Worked With
March 02, 2025
I'm very thankful for the wonderful service Brenden and his team provide. They are always friendly and helpful. his team provide. They are always friendly and helpful. More
by Rada
March 01, 2025
We had an extremely easy and positive car leasing experience with Ron. He was great to work with and would highly recommend him to our family and friends! Thanks Ron, we love our new Santa Fe! experience with Ron. He was great to work with and would highly recommend him to our family and friends! Thanks Ron, we love our new Santa Fe! More
by JessaKramer
Employees Worked With
February 28, 2025
I took my car in for it's complimentary tire rotation and oil change. They lied about completing a tire rotation and did not inform me of a nail in my tire that was causing my tires to lose pressure. oil change. They lied about completing a tire rotation and did not inform me of a nail in my tire that was causing my tires to lose pressure. More
by kelseymt1313
Employees Worked With
mike
February 26, 2025
I was well informed about the service needed& performed. Very pleased with how it was handled with ease. Very pleased with how it was handled with ease. More
by Daisy625
