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Crestmont Toyota

Pompton Plains, NJ

4.8
346 Reviews
What makes us different is the "real" people that run the store. Family owned and operated. "we care" and listen. See why! We dare you to compare. Crestmont Toyota is a Toyota new and used car dealership serving the New Jersey, New york and Pennsylvania areas. We have a friendly and knowledgeable staff that is ready to help you with your sales, service and parts needs.
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730 State Route 23

Pompton Plains, NJ

07444

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Showing 346 reviews

February 17, 2026

Customer service agents are very knowledgeable and supportive. Work is completed in time frame expected. Repair work has always been of high quality. In over 15 years I have never had cause to comp More

by kdolsky9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Lordy
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2026

Answered my questions, gave me a time estimate which was met, courteous: from entering the garage and leaving with my cat More

by Jakski73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Elston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniella Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Sieslicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brock
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2026

Returned to Toyota Crestmont this week for servicing, and an overall safety check, of my 2011 Prius (with 182,000+ miles), in advance of an upcoming 1,500+ mile trip, With accurate access to my vehicle's ser More

by FALEsq.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young woman who greeted me and compiled my final bill.
January 09, 2026

We have been customers of Crestmont for over 25 years and are consistently happy with the sales and service personnel, the inviting showroom and of course, great cars. More

by Betsy G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Collie Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2026

The dealership was clean, spacious, inviting, welcoming, they even had a kid section, friendly, and knowledgeable. More

by Purpledevil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2025

Great service, knowledgeable about the vehicles, friendly professional people. Have been in business many years. More

by Mike S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Beloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Abraham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dariel Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2025

Hi, I took my car there to chance the cámara and service was clean, fast, and the personal super nice… Sergio help me and John too. Thank tou More

by magalivergara6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Meza
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brock
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2025

I rely on my servicing at Crestmont Toyota. My appointment was right on time & they did a thorough inspection of my 2018 Corolla. They were efficient in all they did in a timely fashion. Tha More

by Carolkohut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who Idealt with.
August 30, 2025

I don't know who in this day and age manages to buy a car in <1 hr total transaction time, but Crestmont Toyota made the process painless. I came in, talked to Sergio, he gave me the honest truth - car just More

by dealerreviews098
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Simone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Meza
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

Dropped off my Toyota rav4 hybrid xle2020 on 25 March 2025 for recall customer care, :and pick up 22 August 2025 Friday,it took six months !!!!! Daniella advisor call me only one time and told me “ Your More

by A Lucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniella Abdullah
1.0
This rating includes all reviews, with more weight given to recent reviews.
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