Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crestmont Toyota
Pompton Plains, NJ
358 Reviews
What makes us different is the "real" people that run the store. Family owned and operated.
"we care" and listen. See why! We dare you to compare. Crestmont Toyota is a Toyota new and used car dealership serving the New Jersey, New york and Pennsylvania areas. We have a friendly and knowledgeable staff that is ready to help you with your sales, service and parts needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 358 reviews
October 17, 2026
Many thanks to Kenny at Crestmont Toyota for all his help with my recent purchase! with my recent purchase! More
by beuteb
Employees Worked With
September 30, 2026
Ray and Brandon were the best two car dealership employees you can ever work with! Who buys a new 4Runner at a competitive price with negotiation and pickup taking less then 1 hour!!! employees you can ever work with! Who buys a new 4Runner at a competitive price with negotiation and pickup taking less then 1 hour!!! More
by art.couch0420
September 25, 2026
Very pleasant experience. Staff was great. Everything went smoothly. Stall was very knowledgeable and all questions were answered right away. Staff was great. Everything went smoothly. Stall was very knowledgeable and all questions were answered right away. More
by TJF
July 01, 2026
I have had a 5+ year relationship with Crestmont. Every aspect of the dealership has been outstanding. While no business is perfect, Crestmont addresses issues and strives to prevent problems proact Every aspect of the dealership has been outstanding. While no business is perfect, Crestmont addresses issues and strives to prevent problems proactively. I highly recommend Crestmont, have done so, and will continue to. A great dealership! More
by Bill
July 01, 2026
I recently bought my 2026 Grand Highlander hybrid here and Crestmont Toyota is by far the best dealership I had to deal with. Big shout out to Kenny who was very helpful and made the whole process feel ea and Crestmont Toyota is by far the best dealership I had to deal with. Big shout out to Kenny who was very helpful and made the whole process feel easy and stress free from beginning to the end. I definitely recommend them. More
by bogdan2c
Employees Worked With
June 27, 2026
There was no pressure at all to buy a vehicle. Sebastian Roman was terrific! Very helpful and focused on providing the best customer service. Also, the finance process was the same I would def Sebastian Roman was terrific! Very helpful and focused on providing the best customer service. Also, the finance process was the same I would definitely recommend Crestmont Toyota! Thank you More
by roryangelicola
June 17, 2026
Bill Strauss runs a first class operation. Excellent service. Knowledgeable employees and a neat and clean facility. Excellent service. Knowledgeable employees and a neat and clean facility. More
by jrsette
Employees Worked With
May 11, 2026
Purchased my Sienna at Crestmont Toyota in 2012 and have had it serviced there many times. The administrative team members are professional and friendly. The service technicians are great. At my last visit had it serviced there many times. The administrative team members are professional and friendly. The service technicians are great. At my last visit John Brock was my service advisor. He is funny, efficient and professional. The day after my service appointment, I received a call from Mike. He wanted to know if everything was OK. Awesome! More
by davidcdeyo
April 23, 2026
Sebastian and management were great to work with. Easy process and a pleasant experience. We will use the again to expand our company fleet. Easy process and a pleasant experience. We will use the again to expand our company fleet. More
by Giovanni
Employees Worked With
March 08, 2026
Service was great. Got just what I went in for and everyone was friendly and helpful. Thank you! Got just what I went in for and everyone was friendly and helpful. Thank you! More
by stylesdrums
