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Crews Subaru of Charleston - Service Center
North Charleston, SC
118 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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118 Reviews of Crews Subaru of Charleston - Service Center
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November 05, 2018
Routine maintenance My visit was done in timely manner and was handle by friendly staff. I have had nothing but good experiences at this dealership.Thumbs up Crews Subar My visit was done in timely manner and was handle by friendly staff. I have had nothing but good experiences at this dealership.Thumbs up Crews Subaru👍🏻 More
by Jackie
October 21, 2018
Very Satisfied Customer Crews Subaru Service Department always does a great job when bringing my Forester in for maintenance or scheduled appointment. Timely, very communicat Crews Subaru Service Department always does a great job when bringing my Forester in for maintenance or scheduled appointment. Timely, very communicative and job well done. Highly recommend the team at Subaru! More
by pamani
September 20, 2018
Great personal service but bad quality control The employees were very friendly and helpful. But the shop left the oil drain bolt loose and it lost a quart of oil. Very disappointing, I called the The employees were very friendly and helpful. But the shop left the oil drain bolt loose and it lost a quart of oil. Very disappointing, I called the dealership and told them but they never followed up. More
by Victor.arroyo
Employees Worked With
Mike Driscoll
August 13, 2018
Service Every experience with this dealership has been exemplary. From the moment I step in for service I am treated with respect, thoroughly discussing the i Every experience with this dealership has been exemplary. From the moment I step in for service I am treated with respect, thoroughly discussing the issue, and led to the waiting area which is set up nicely. When my vehicle was ready, every detail of what was done was reviewed with me . The staff is outstanding and the workmanship spot on!!! More
by Janice123
Employees Worked With
Matt Davis
August 13, 2018
Routine Service I very much appreciated the communication and expediency that we experienced. We were an unscheduled service call and they fit us right in and kept us I very much appreciated the communication and expediency that we experienced. We were an unscheduled service call and they fit us right in and kept us up to date throughout the visit. More
by SusanCP
Employees Worked With
Matt Davis
June 29, 2018
delivering service as promised on the two occasions that I have used the services of the dealership for my car, I have been extremely impressed with the courtesy and promptness in d on the two occasions that I have used the services of the dealership for my car, I have been extremely impressed with the courtesy and promptness in delivering the services promised plus additional inspections and tips for solving problems. More
by Bill Whatley
Employees Worked With
someone else in the service dept - can't remember name, but it was about replacing tire that couldn't be patched., Krissy Duncan
June 28, 2018
Excellent & very prompt service! From the time I was greeted at the door until I got back into the care, the service department staff were personable & professional. Good explanation From the time I was greeted at the door until I got back into the care, the service department staff were personable & professional. Good explanation of services provided. Enjoyed having an area to entertain grandchildren while waiting. More
by 2017 Subaru Outback
Employees Worked With
Shawn Cowgill
June 23, 2018
Excellent service, all the time! Needed new tires at the next service interval but developed a slow leak in one tire. I called and Matt was able to get me in within 30 minutes. Needed new tires at the next service interval but developed a slow leak in one tire. I called and Matt was able to get me in within 30 minutes. More
by Flagman00
Employees Worked With
Matt Davis, Kevin Hoskins
February 19, 2018
Trade and vehicle lease The team at Crews is outstanding. Took my older forester in for recalls and they were very accomodating. Then we decided to trade it for a newer vehic The team at Crews is outstanding. Took my older forester in for recalls and they were very accomodating. Then we decided to trade it for a newer vehicle. Salesmen are knowledgable and not pushy at all. I would recommend to anyone in the tricounty area. More
by Aungedunmire
October 23, 2017
Oil issues My 2011 Forester began having oil issues just months before my extended warranty expired. No matter hard the service department worked on it, the prob My 2011 Forester began having oil issues just months before my extended warranty expired. No matter hard the service department worked on it, the problem would not go away. After many months of visits to the dealer, the issue always returned. Matt Davis devoted much time and effort on my behalf. He was later joined by Doug Botten in working towards a solution. These two employees deserve much recognition as they represented the Crews dealership and Subaru Motors in a most persistent and professional manner. Together with the Service Dept. manager, Jason Parish, the decision was made to replace the engine short block with a new one, even though my warranty had expired! Over my years with this car, I have recommended Subaru to several friends, some of whom purchased Subarus of their own. My faith in the product and the service, I believe, is fully justified! Thanks, Rick Dandridge More
by RickD1127
Employees Worked With
Doug Botten, Jason Parish, Matt Davis
