Criswell Chevrolet

Outstanding service from a dealership I had never worked with before. Called earlier in the day and spoke to Bill Barling to arrange a test drive of a Chevy Volt I found on the internet. When I arrived I m with before. Called earlier in the day and spoke to Bill Barling to arrange a test drive of a Chevy Volt I found on the internet. When I arrived I met Chris Hall who new I was coming and had prepared the vehicle. Chris suggested a test drive area, and then asked Stefan Kube to join us as a current Volt owner to discuss the details of the vehicle. You will never find a more enthusiastic or adept bunch of folks. I have purchased several cars over the last 30 years but have never met any dealership with the deep understanding of the car they are selling. Several employees are Volt owners in this dealership, a real testament to the product. Reading the owners manual and driving the car for a few days now I cannot find anything explained during the "sale" that was incorrect. I will bring my business back to these guys… and will recommend them to my friends and family. More

This was my wife's first car buying experience and she was quite nervous about having to haggle or being ripped off. Criswell, and Stefan in particular, went a long way towards making this a great experi was quite nervous about having to haggle or being ripped off. Criswell, and Stefan in particular, went a long way towards making this a great experience for her. She decided to purchase the Volt after several test drives and conversations about features, options, and value. Stefan was very patient and friendly through the entire process. He even waited well after closing hours to make sure that we were on our way with the new car. He's definitely someone we would turn to for our next purchase. More

I searched almost all the dealership in Maryland. Most of the salesperson had zero knowledge about Chevy Volt which is pretty sad realizing that they had a Volt on their lot. As an educator, I was pleasa of the salesperson had zero knowledge about Chevy Volt which is pretty sad realizing that they had a Volt on their lot. As an educator, I was pleasantly surprised with the professionalism Stefan Kube showed not only in terms of helping us but also not pushing us to buy a car. Moreover, he himself is a Volt owner. My wife and I are in agreement that he is truly a sweetheart when it cames to manners, patience and just a pleasant person to work with. We live quite far from the Criswell dealership and chose to work with him. I hope that Criswell management realize that he is truly an assett to the dealership and moreover provide him all the help he needs. If I ever buy a another new car (already have a 2012 Nissan Leaf and 2013 Chevy Volt), it will be with Stefan only!!! Stefan, if you read this - thanks again for an amazing service and we love our white Chevy Volt!!!! Dr. A. Raza Khan Chemistry Faculty Carroll Community College Westminster, MD 21158 DC2024561414@gmail.com More

Was a great experience buying from Stefan. Had already negotiated the deal over emails and then basically arrived at the dealership to sign and pick up the car. Was in an out in under 2 hours. One of the negotiated the deal over emails and then basically arrived at the dealership to sign and pick up the car. Was in an out in under 2 hours. One of the best car buying expereinces. Stefan is very knwledgeable and great to work with. Highly recommended!! More

Great experience. Love my Corvette. Would buy there again. The price was good on a great C5 Corvette with very low miles. Larry was very professional and did a great job. Nice experience with him. Ther again. The price was good on a great C5 Corvette with very low miles. Larry was very professional and did a great job. Nice experience with him. There was a little bit of a snafu when the sales mgr forgot to relay the message that I was enroute to pick-up my car and then the car was not ready when I arrived. Overall, I would buy there again. More

Criswell service personnel continue to set the bench mark. Outstanding Job! Dina Bartolomeo is an excellent service writer. I've been buying my vehicles from Criswell Chevrolet since 1974 and will conti mark. Outstanding Job! Dina Bartolomeo is an excellent service writer. I've been buying my vehicles from Criswell Chevrolet since 1974 and will continue to do so. The sales office, service department and overall superb customer service keeps me coming back More

Everyone was extremely friendly and helpful. The transaction went smoothly and the instructions given to me relative to the Bluetooth and the OnStar systems were very clear. Thank you! transaction went smoothly and the instructions given to me relative to the Bluetooth and the OnStar systems were very clear. Thank you! More

I was not given courteous service or attention. Would not answer or return calls on several attemps . Left on Hold for long periods and then sent to his voice mail. Even after telling me he is off that day answer or return calls on several attemps . Left on Hold for long periods and then sent to his voice mail. Even after telling me he is off that day. Dan only called when only convient. I even asked to speak to a Mgr. did not get any resoluton as to why he woul not take my calls Finally went to another Dealer GOT GREAT SERVICE AND SALE FROM SEVERAL COURTEOUS INDIVIDUAL. "COMPLETELY SATISFIED WITH THAT DEALER" More

Found the car we wanted while were were still living in Germany and I contacted Stefan Kube. He was very helpful throughout the whole process. When we got off the airplane in Dulles and drove to the dealer Germany and I contacted Stefan Kube. He was very helpful throughout the whole process. When we got off the airplane in Dulles and drove to the dealership he had the car waiting for us with very little paperwork. We were in and out in less than 2 hours. He gave us a great price and was great to deal with in every aspect of buying a new car. More

Excellent knowledge by sales staff, efficient service, friendly sales personnel. Experienced extremely short waiting period on two vehicles ordered from this dealership. Received good pricing. Financing friendly sales personnel. Experienced extremely short waiting period on two vehicles ordered from this dealership. Received good pricing. Financing was extremely easy. More