Criswell Chrysler Dodge Jeep RAM of Thurmont

Very friendly staff. They make you feel welcome. The work is done in a timely fashion. I will recommend this dealership and service department to everyone. They make you feel welcome. The work is done in a timely fashion. I will recommend this dealership and service department to everyone. More

I had a great experience working with Caroline at Criswell. She was professional, knowledgeable, and genuinely committed to making the entire car-buying process smooth and stress-free. From the momen Criswell. She was professional, knowledgeable, and genuinely committed to making the entire car-buying process smooth and stress-free. From the moment I reached out, she was responsive, patient, and took the time to understand exactly what I was looking for. Caroline never made me feel pressured and was always honest and transparent, which I really appreciated. She went above and beyond to make sure I was comfortable with my decision and answered all of my questions thoroughly. It’s clear that she truly cares about her customers and wants them to have the best possible experience. I highly recommend working with Caroline if you’re in the market for a new or used vehicle. You’ll be in great hands! More

It was awesome quick and to point very friendly service would recommend them to everyone I know would recommend them to everyone I know More

Criswell makes servicing my vehicle so easy and convenient. I appreciate it, keep up the good work! convenient. I appreciate it, keep up the good work! More

Quick professional services and recall. All the staff was nice and helpful and made sure I didn't have to wait long at the dealership. All the staff was nice and helpful and made sure I didn't have to wait long at the dealership. More

They were very friendly. Always very helpful to me. Got me in right away. Fixed the problem. Very low stress. Always very helpful to me. Got me in right away. Fixed the problem. Very low stress. More

Stacy is very helpful and pleasant to deal with. She answered all questions to my satisfaction. Also very knowledgeable about the vehicle I purchased. I would highly recommend her to anyone looking She answered all questions to my satisfaction. Also very knowledgeable about the vehicle I purchased. I would highly recommend her to anyone looking for a car. More

Went to Criswell CDJR in hopes of trading my Hyundai in for a new Dart! The entire team went above and beyond to assist and make our purchase hassle and stress free! Caroline is very knowledgeable and help for a new Dart! The entire team went above and beyond to assist and make our purchase hassle and stress free! Caroline is very knowledgeable and helped us with all the technical details of this highy sophisticated PHEV. Bill Devine, sales manager, took time to explain the transaction in great detail. We did not feel pressured at all. Jeff Duncan, Finance Manager, reviewed all of our options and was great in helping us make the decision to lease! And even though it was a busy Saturday, Doug Martin, General Manager, took time to come and greet us and thank us for our business! I HIGHLY recommend Criswell CDJR if you want to be treated with respect and feel valued as a customer! More

Anthony assisted us on buying a new car recently. He wasn't our salesman but since we purchased a new car and a used car, he assisted us with the new car process. He was very nice and professional! H He wasn't our salesman but since we purchased a new car and a used car, he assisted us with the new car process. He was very nice and professional! He was extremely knowledgeable of the new car and process needed to get us out the door fast. If you're in the market for new car, I highly recommend Anthony More

They do not care about the customer just making money and moving product. not very responsive either. moving product. not very responsive either. More