Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

Amber is always friendly and accomadating whenever I need service whether normal or emergency .. tires repaird service whether normal or emergency .. tires repaird More

Amber does a great job getting your vehicle in for service and dealing with any issues that arise, while maintaining great communication with the owner on what is going on. service and dealing with any issues that arise, while maintaining great communication with the owner on what is going on. More

My service experience was wonderful. Great people, friendly and helpful and honest! Work was done quickly and correctly!! Great waiting room. Great people, friendly and helpful and honest! Work was done quickly and correctly!! Great waiting room. More

It doesn't take 90 minutes to change the oil on a vehicle. Asked to see the manager last time to see about getting a refund on the other 18 oil changes. No call back (3 calls/messages). Truck had vehicle. Asked to see the manager last time to see about getting a refund on the other 18 oil changes. No call back (3 calls/messages). Truck had damage when I bought it (air dam), found on first oil change; dealer employees denied it was there. Just sick of the s#^t. No different anywhere else either. More

Always responsive and excellent mechanical repairs and handling warranty service. Friendly and likeable sraff, very responsive handling warranty service. Friendly and likeable sraff, very responsive More

This dealership has been courteous, professional and willing to make sure I'm completely satisfied with my purchase! willing to make sure I'm completely satisfied with my purchase! More

Very responsive to what I wanted and made me feel like it was no problem was no problem More

I had a scheduled appointment every one was on time. Great Experience. I'll definitely return. Great Experience. I'll definitely return. More

I have been going thru a set of four tires every 12 months repeatedly have had criswell check alignment and rotate tires every oil change they have never mentioned uneven tire wear brought car in for o months repeatedly have had criswell check alignment and rotate tires every oil change they have never mentioned uneven tire wear brought car in for oil change and 21 k miles on tires was told it needed one tire for inspection. Had four new tires out on car and has alignment checked on complementary check was fine but on alignment machine it was out of alignment. Asked what was wrong and was told everything was tight and nothing was wrong. Paid for alignment and was told I needed to have alignment done every six months. There has to be something wrong to cause the tire wear this is going on three years and techs can not find the problem. I have replaced lower control arms bought new rims and tires. So it's not that o haven't done anything to correct the issue. Why can't they locate the problem. More

Honesty is best practice if a repair is going to take longer then a week that’s okay but don’t continue to tell me week after week “ should be done Friday or early Monday” for multiple weeks just tell me longer then a week that’s okay but don’t continue to tell me week after week “ should be done Friday or early Monday” for multiple weeks just tell me up front More