
Criswell Chrysler Jeep Dodge RAM and FIAT
Gaithersburg, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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500x Eccezionale! I wanted to trade in my Abarth for a Fiat with more room and Hyder was able to make it happen! He was excellent to work with in getting me the car tha I wanted to trade in my Abarth for a Fiat with more room and Hyder was able to make it happen! He was excellent to work with in getting me the car that I wanted and very helpful during the sales process. Overall very happy with his customer service and the new Fiat 500x - can't wait to drive it this spring and summer! More
Excellent service advice and management It was a pleasure working with Dawn and Dave when I brought my Liberty in for service. They made sure ALL of my concerns were addressed. Looking for It was a pleasure working with Dawn and Dave when I brought my Liberty in for service. They made sure ALL of my concerns were addressed. Looking forward to working with them again in the near future with my Wrangler. More
Outstanding!! I traded my old grand Cherokee for a new one on January 29th, 2016. My whole experience from talking with Sam Hall and Foster Gambrell was nothing sho I traded my old grand Cherokee for a new one on January 29th, 2016. My whole experience from talking with Sam Hall and Foster Gambrell was nothing short of outstanding service. This is my second jeep from Sam and I felt from both gentlemen that they had a no pressure approach since I was undecided at the beginning. Foster was very helpful in every part of the process and the paper work. Sam provided me with the many selection of cars he had for my need. . This second time around of buying a new jeep was great! I'm very happy with my experience. More
Fantastic Salesman! Alex went above and beyond to assist in my Ram 1500 Laramie purchase. At no point did I feel that he applied the salesman tactic and pushed for a sal Alex went above and beyond to assist in my Ram 1500 Laramie purchase. At no point did I feel that he applied the salesman tactic and pushed for a sale. He took the time to answer all my questions about the vehicle and purchasing process. He went out in the rain to take a picture of the vehicle build date, even though I had told him it was not an urgent request. Being that I am an out of town buyer from NYC, Alex had the finance manager fedex me all the sales documentation for review in the comfort of my own home. There was no unexpected hidden fees that were not previously disclosed to me. The guy even came into the dealership on his day off to meet me person for the first time and to walk me through the vehicle. I highly recommend Alex as your salesman for your next vehicle purchase! More
TOP NOTCH SALES TEAM I went in there to purchase a car with my mother. I was overwhelmed by the professionalism and kindness of each person we encountered. Most dealersh I went in there to purchase a car with my mother. I was overwhelmed by the professionalism and kindness of each person we encountered. Most dealerships get a bad wrap but what great stand up guys we encountered. Although we won't be purchasing til the end of spring---We will definitely be back. Thanks for the all of the kindness and knowledge--Ale,Alex,Rob, and Dan!!! More
best experience we visited several dealerships that week and this was by far the best experience. we were immediately greeted when we entered and after briefly speak we visited several dealerships that week and this was by far the best experience. we were immediately greeted when we entered and after briefly speaking with Mike, he knew exactly how to get us what we wanted and at the best price. this was a "no xxxxxxxx" deal which we greatly appreciated and they went above and beyond our expectations. we would not hesitate to refer any of our friends to mike at criswell. More
A specific employee Mike Long did a great job! He took the time to review specific details about each car I was interested in. His personable attitude, honesty, knowled Mike Long did a great job! He took the time to review specific details about each car I was interested in. His personable attitude, honesty, knowledge made my car buying experience an enjoyable one. More
Sales Customer service could use some improving. One suggestion would be to move the service dept waiting room out of the show room that way new customers a Customer service could use some improving. One suggestion would be to move the service dept waiting room out of the show room that way new customers are not confused with service customers. More
Jeep GC Summit 2015 I bought a 2015 Jeep Grand Cherokee Summit. I received exceptional service from Foster at a great price. Communication was just perfect. This was n I bought a 2015 Jeep Grand Cherokee Summit. I received exceptional service from Foster at a great price. Communication was just perfect. This was not a surprise since Criswell's online reviews were excellent. I am new to Jeep and absolutely love this vehicle so far. Many thanks to the team at Criswell! Ezequiel More
Up front, personable Mike was quick to respond to email inquiries and was very prepared with information and options for me when I actually made it into the dealership. Mike was quick to respond to email inquiries and was very prepared with information and options for me when I actually made it into the dealership. More