Criswell Chrysler Jeep Dodge RAM and FIAT

Arnold was no pressure, yet thorough in what he knew he could offer us. We had called ahead and he had everything ready for our test drive. He guided me through setting up my bluetooth devices and explaine could offer us. We had called ahead and he had everything ready for our test drive. He guided me through setting up my bluetooth devices and explained all the buttons and gizmos while sitting next to me. Very hands on. Very respectful. The finance man, Dan, however polite, was a little more like the average car salesman. We didn't realize it until after we got home, but there was a back side to one of the papers he pushed at us. The print at the bottom of the back side said we were signing away our rights to compensations for the dealership logo being put on without our permission. We don't appreciate being duped, even for something small. It doesn't sit well. But this doesn't take away from the fine experience we had with Arnold. So while I would recommend Arnold and the Fiat side to anyone, I would tell them to watch out for the Chrysler side. More

Fredrick did a great job showing me all the vehicles and making sure he found the vehicle with the options I wanted. He has excellent product knowledge and was able to explain all the options available. He making sure he found the vehicle with the options I wanted. He has excellent product knowledge and was able to explain all the options available. He took the time to make sure I was completely set up before I drove off the lot with my Abarth. The next day he followed up with an email as promised. The email included photographs of me and my new vehicle at delivery, a very nice touch. He took care of my needs perfectly. I know if I have any questions or need help he will be there for me. More

Superior service and attitude without any pressure! The wife and I didn't expect to drive off the lot on a late Sunday evening with a brand-new Fiat 500 Sport, but the outstanding service, confidence, trus wife and I didn't expect to drive off the lot on a late Sunday evening with a brand-new Fiat 500 Sport, but the outstanding service, confidence, trust and quality of the name they stand behind really speaks volumes! Fred allowed us to look at many different vehicles, asked us about what we wanted, and chose the perfect car for us! The test drive went perfect, all while explaining all the great features in the car - he answered all our prodding questions with confidence. There's a reason why they're rated #1 Fiat dealer! If you're interested in being different from the *ahem*Mini Cooper*ahem* crowd, I would definitely recommend this team to anyone! More

I chose both Criswell and Mike Long based on their reviews; I was not disappointed. My experience was extremely stress free and enjoyable. Mike was very clear and straightforward in laying out all c reviews; I was not disappointed. My experience was extremely stress free and enjoyable. Mike was very clear and straightforward in laying out all costs, fees and options. I will definitely recommend Criswell/Mike Long to my family and friends. More

Hyder and all the staff did an excellent job of selling me my second Fiat. Great Service and no hassles. I am sure the service Department will be the same experience as sales. me my second Fiat. Great Service and no hassles. I am sure the service Department will be the same experience as sales. More

My husband and I just purchased a Grand Cherokee from Carl (Criswell) on 10/12/13! Working with Carl was so easy. We never felt pressured and he always took the time to answer all of our questions withou Carl (Criswell) on 10/12/13! Working with Carl was so easy. We never felt pressured and he always took the time to answer all of our questions without feeling rushed. Carl was also very thorough in showing us how everything works since it's all computerized now. I would definitely refer anyone I know who is looking for this brand to Carl @ Criswell. More

All dealership employees that assisted me were very courteous and helpful. My past new car buying experiences were usually very frustrating and often unpleasant - at the end I was usually just glad it courteous and helpful. My past new car buying experiences were usually very frustrating and often unpleasant - at the end I was usually just glad it was over. The dealership and the salesperson (Leon Travis) that assisted my wife and I at Criswell CJD made the whole buying process a pleasant experience. The salesperson worked hard to meet our needs/requirements without trying to steer us to other vehicles. He did not try to push or rush us to make a decision or purchase a vehicle. More

I worked primarily with Fred, and bit with Louie. They were both very friendly and helpful. I had not planned on buying my car the day I went to the dealership for a test drive, so I took some convincing. were both very friendly and helpful. I had not planned on buying my car the day I went to the dealership for a test drive, so I took some convincing. Fred allowed me to go on 2 test drives to make sure I really liked the car, and then drove me 20 minutes away to look at a car that was displayed in another location. They definitely went above and beyond both to make the sale, but also to make sure that I had all of the information I needed to make my decision. More

I was looking for a Jeep for my mother. Mike spent at least 6 hours trying to find her the best car for her needs. He remained positive and helpful throughout the shopping experience, even though she did least 6 hours trying to find her the best car for her needs. He remained positive and helpful throughout the shopping experience, even though she did not make a purchase. More

We live in Hawaii and my husband is in the military and being deployed. I will be moving back to Maryland during his deployment and we were looking for a car and needed assistance since we would be buying being deployed. I will be moving back to Maryland during his deployment and we were looking for a car and needed assistance since we would be buying long distance and needed a car by the time I arrived in Maryland. Bill Flowers was the perfect salesman for us, he worked with us and was able to get us what we wanted and also delivered the vehicle to where my residents will be once we arrive back on the mainland. Bill removed the stress out of buying a car and the additional stress of buying when out of state. I would highly recommend Bill and will be going back to him for any of our future needs where ever we may go. Thank you Bill you are the best. More