Criswell Chrysler Jeep Dodge RAM and FIAT

Very friendly and helpful employees. All were very knowledgeable in their respective fields from sales to finance. Not having purchased a new vehicle in nearly ten years, I was apprehensive at first knowledgeable in their respective fields from sales to finance. Not having purchased a new vehicle in nearly ten years, I was apprehensive at first with regards to aggressive sales personnel. All the sales people at Criswell were extremely helpful and informative as opposed to being pushy or demanding. I was provided with informative details with regards to my inquiries about the models of Jeep Cherokee that I was interested in and allowed to make my own informed decisions about purchase without undue pressure. After several trips and test drives at Criswell, I selected a model for purchase and believe I received a very fair price as well as being treated with the utmost respect and dignity throughout the process. I would definitely recommend this dealership to anyone interested in purchasing a new vehicle from their inventory. More

Leon was a great help in my choice here to purchase the Dodge Charger. He was very informative about the car. in fact everyone so far has been great. Dodge Charger. He was very informative about the car. in fact everyone so far has been great. More

Fred, was knowledgeable about the FIAT 500L. He was extremely courteous. I did not feel like he was trying to sell me a car at all. I have not bought that many cars in my life, but I have bought a fe extremely courteous. I did not feel like he was trying to sell me a car at all. I have not bought that many cars in my life, but I have bought a few. The thought of buying and selling a car is totally daunting to me. This was by far the best experience ever. Fred also went the extra mile and drove me to Silver Spring, MD so that I could complete the sale of my exisiting car, return to Criswell with my deposit, and leave the lot with my Fiat 500L, which I love. I am very happy with the whole experience. Tess More

I was very happy with my sales experience (Arnold). I have not been very happy or satisfied with the customer service that I have received since I have experienced minor problems with my 500L. I was sold have not been very happy or satisfied with the customer service that I have received since I have experienced minor problems with my 500L. I was sold a package that included Satellite Radio and now Criswell will not honor the promotion. I have had to return my car to Criswell 2 times for the same problem and is now waiting a call from the Service Department as to when the parts will be in to fix the problem. More

Great experience, really made purchasing a car a Good Experience. Highly professional staff!!!!! The entire staff was helpful, professional; and extremely friendly. would purchase here again!!! Experience. Highly professional staff!!!!! The entire staff was helpful, professional; and extremely friendly. would purchase here again!!! More

Walked in looking for a 2013 Dodge Dart. Had been having a hard time finding one with a manual transmission. Sat down with Leon, told him what i was looking for and what i could handel money wise. He did th a hard time finding one with a manual transmission. Sat down with Leon, told him what i was looking for and what i could handel money wise. He did the research and luckly we found one. He worked with me from start to finish. Very nice and easy going. Made the whole process easy and unstressful. A great sales consultant (i have finaced 4 cars now, this was the best buying process ive had, overall). More

I'm giving Criswell Jeep the best rating possible because I thought my salesman Mr. Jarrett Twigg was polite, knowledgable, and respectful to me and my wife. He spent ample time with us showing the because I thought my salesman Mr. Jarrett Twigg was polite, knowledgable, and respectful to me and my wife. He spent ample time with us showing the Jeep and explaining its features. I had the pleasure of meeting the manager Mr. Toueg at our purchase and we got a really good deal with a great price, a factory rebate, and a low financing rate. I had a minor problem with an engine light and I thought the service department did a outstanding job fixing the problem. I highly recommend Criswell. Im very happy with my 2013 Jeep Grand Cherokee. Domenic Ascosi More

Arnold was so friendly and helpful. He made the process very easy and I felt that he helped me get a very good deal. He went above and beyond helping me transfer my personal items from my trade-in car to very easy and I felt that he helped me get a very good deal. He went above and beyond helping me transfer my personal items from my trade-in car to my new car, and getting things I forgot from the old car, and was congenial the whole time. He set up my bluetooth and was very patient with all of my questions.. More

We've been dancing around a Fiat purchase for 2 years. This morning, Arnold not only made the purchase of our new Fiat possible, he made it easy/seamless/painless/affordable! He gave us a good qu years. This morning, Arnold not only made the purchase of our new Fiat possible, he made it easy/seamless/painless/affordable! He gave us a good quote, I asked them to come down to a number I could manage, and he did! No back and forth, no pressure, just an amazing deal made easy! We felt like the only customer, even though they were busy. We went there to test drive, but drove away with an amazing new car. I am a Criswell Fiat fan for life! More

This past Sunday I was out looking at cars. I had a decision to make, would it be Mazda Miata, Mini Cooper, VW GTI or A Fiat Abarth? I had looked at the first three. Next stop would be Criswell Fiat o decision to make, would it be Mazda Miata, Mini Cooper, VW GTI or A Fiat Abarth? I had looked at the first three. Next stop would be Criswell Fiat of Gaithersburg. I wasn't expecting them to be open, to my surprise they were. When I went inside the atmosphere was very professional, the salesman Rod Heskee who helped me was the best. He answered all my questions then arranged for a test ride. Needless to say after the test ride I had a big smile on my face. Whoever said bigger is better never drove A Fiat Abarth. AMAZING!!! I told Rod if they came up with a good price they had a sale. Within about 10 minutes the numbers were presented, no haggling, no running back and forth to sales manager to get the lowest deal, and no sitting in the dealership for eternity. I could only say SOLD!!! I picked up my Abarth on Monday, Rod greeted me and went over all the features of the car in a very professional manner. Also Giles Bibic the sales manager makes you feel welcome. That very day when I returned home after riding around for awhile, there were emails from Criswell Fiat doing a follow up. Then on Tuesday another followup to schedule my first oil change in 6 months. I have to say never in all my years of buying cars has any dealer been that thoughtful. I truly think by visiting Criswell Fiat of Gaithersburg Studio I can only say Thanks to Rod, Giles and the rest of the team. Great Job! Sincerely Frederick Oppido Silver Spring, Maryland More