
Criswell Chrysler Jeep Dodge RAM and FIAT
Gaithersburg, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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I have to say it was very nice working with salesmen that understood what I wanted, and worked to make it happen. I was originally working with another Fiat dealership and the salesperson was doing everythi understood what I wanted, and worked to make it happen. I was originally working with another Fiat dealership and the salesperson was doing everything to push a vehicle they had on me even though he knew it did not have the features I wanted. I was so happy my Fiat experience turned around and that I found my Fiat with you.. Even though it felt like the longest drive ever after a long day at work! :) Thanks again! More
I bought my vehicle on June 11 2013 from Leon Travis, He picked me up from the metro on his day off to make it possible for me to purchase my Dodge Journey. Before I left the dealership Leon took the time picked me up from the metro on his day off to make it possible for me to purchase my Dodge Journey. Before I left the dealership Leon took the time to answer all my questions, and showed me how to work all the gadgets in the vehicle. More
2012 Dodge Ram. My husband and I specifically asked Carl if the truck had a full size spare since we have the tow package and we always get full size spares. Carl assured us it was a full size spare. Now if the truck had a full size spare since we have the tow package and we always get full size spares. Carl assured us it was a full size spare. Now we find out it is a donut and Carl is doing nothing to make it right. My husband was to get free oil changes and the first time he went they tried to charge him. Shortly after getting the truck my husband had to take the truck in because the engine would not turn over. We have had the truck in 3 times so far and Criswell does not seem to know what the problem is or how to help us. Interesting that this problem in the Dodge forum has been going on for 10 years. Criswell managers are unresponsibe, do not respond to messages or emails. Would never recommend this dealership. More
What a great sales experience!!! My salesman, Arnold Garcia, was fantastic. Extremely professional, accommodating, knowledgeable and friendly. The General Sales Manager, Giles Bibic, was outstanding as Garcia, was fantastic. Extremely professional, accommodating, knowledgeable and friendly. The General Sales Manager, Giles Bibic, was outstanding as well. He worked out exactly what I needed to drive out with my new 2013 Fiat Abarth. He and Arnold were equally focused on my getting the car I wanted, on terms I found acceptable. I would highly recommend Fiat of Gaithersburg as the "go to" dealer if you want this great car. More
David Merritt and the finance team were great. David found me a Wrangler I just love. I gave them a long list of must have and only two colors. He found one in stock! I was able to drive it home. It wa found me a Wrangler I just love. I gave them a long list of must have and only two colors. He found one in stock! I was able to drive it home. It was fast and accurate. Love this dealer More
Excellent buying experience overall. No issues with any portion of the sales process. Criswell found exact car and gave best price around. Highly recommend this dealership. portion of the sales process. Criswell found exact car and gave best price around. Highly recommend this dealership. More
I would like to thank everyone at Criswell Fiat but especially Rod who was wonderful to work with as I purchased my Fiat 500L. I was the first one to purchase the car and drive it off the lot and every especially Rod who was wonderful to work with as I purchased my Fiat 500L. I was the first one to purchase the car and drive it off the lot and everyone was extremely excited about the vehicle. As the car had just arrived that day, Rod did his best to show me everything in the vehicle and promised to let me know if something came up. Before I even was able to make it to the dealership, Rod had let me know two models I may be interested in had arrived. When I told him the one that I wanted, he made sure that it was set aside for me. Great customer service from all! They did everything in their power to speed the process along. I would highly recommend the team at Criswell Fiat to anyone looking to purchase a Fiat! More
I visited Criswell to look for a new vehicle for the family. I was given superb customer service by Leon Travis!! He worked with myself and my husband on getting a vehicle that was what we wanted as w family. I was given superb customer service by Leon Travis!! He worked with myself and my husband on getting a vehicle that was what we wanted as well as within the price range we could afford. The business day was nearing the end and he didn't hesitate to allow us the time to test drive, discuss and double check and triple check that we were getting the vehicle we wanted..the staff was patient and allowed us to take that vehicle home that night so we could start enjoying it immediately! Thank you for a wonderful car buying experience. Keep up the great work!! More