
Criswell Chrysler Jeep Dodge RAM and FIAT
Gaithersburg, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 820 reviews
Overall experience was great. Jason was a pleasure to work with. He provided pressure-free assistance, and was very willing to let us drive different vehicles and go at our own pace to make the right pu work with. He provided pressure-free assistance, and was very willing to let us drive different vehicles and go at our own pace to make the right purhcasing decision. Several other folks were more than willing to jump in and help with questions and search inventory. I would definitely give Jason a 10 out of 10 for his outstanding serivce and approach to selling cars. More
I had a great experience buying a Fiat from them. Arnold was nice and took time to explain everything to me. he even entertained my son after my son got a little cranky. Everyone smiled and was so pleasant. was nice and took time to explain everything to me. he even entertained my son after my son got a little cranky. Everyone smiled and was so pleasant. Giles was patient with me and explained to my father the deal they were working out for me. Jackie Wells got me the best deal I could possibly hope for. It was an overall awesome experience. More
My wife found Criswell FIAT when doing a search on the FIAT website. We were looking for a particular 500 Cabrio and it looked like Criswell had one that 'fit the bill'. My dilemna was the distance from FIAT website. We were looking for a particular 500 Cabrio and it looked like Criswell had one that 'fit the bill'. My dilemna was the distance from my home to Criswell. I did not want to waste my time, nor theirs, if I wasn't comfortable with the deal. I spoke to Arnold first, then Giles, and was given a very, very good price for the FIAT. I was still a little leery, but Giles assured me the deal would be the same price I was quoted on the phone when I arrived at the dealership 240 miles distant. The deal went smoothly. Both Arnold and Giles were professional. Going through F&I was a breeze. I would not hesitate to recommend Criswell FIAT to anyone. I drove passed at least 3 FIAT dealers that I had visited to get the deal I was offered by Criswell. WELL WORTH MY TIME! -Bruce Salsbury Suffolk, VA More
I asked Giles to find me n Abarth and was told there were 8 of them coming in two weeks and he would keep me posted. Well. I got a call from Arnold Wednesday night that an Abarth would be in on Thursday th 8 of them coming in two weeks and he would keep me posted. Well. I got a call from Arnold Wednesday night that an Abarth would be in on Thursday th 30th of August. I went down yesterday got the car for a fantastic price, got a great trade in for my old car, and was totally blown away by the Abarth. I also have a 500 Sport that I have been driving up to now and my wife has now inherited that one. I highly recommend both Criswell Fiat and the car. The are both AWESOME! More
Just bought a 2013 Jeep Grand Cherokee from Criswell. This is my 2nd purchase and Love it. Rhonda was honest and friendly. The process was fast and they met all of my expectations. I highly recommend Cri This is my 2nd purchase and Love it. Rhonda was honest and friendly. The process was fast and they met all of my expectations. I highly recommend Criswell to all my friends and co-workers. I don't like waiting long and they did not disappoint. Thank you, Kelly Sponaugle RN More
I was looking for a Jeep Wrangler Unlimited on a fairly tight budget. Jason listened to exactly what I needed and even read between the lines on what I truly hoped for. Taking into consideration my limitat tight budget. Jason listened to exactly what I needed and even read between the lines on what I truly hoped for. Taking into consideration my limitations, he hunted down my dream Jeep and he and Ale worked out a deal I could afford. Jeff did some negotiating with the banks and was able to match the low interest rate my bank had already approved for me, making it convenient for me to just take care of everything there at Criswell. Everyone I encountered was friendly and even seemed to share in my excitement. I am in love with my new Jeep and won't even consider going anywhere else when it comes time to car shop again. More
Jason Allen is definitely the go-to salesman when buying a Jeep! He is, without a doubt, the most knowledgeable and helpful we could've hoped for. There was not one question we had that he didn't know the a Jeep! He is, without a doubt, the most knowledgeable and helpful we could've hoped for. There was not one question we had that he didn't know the answer to, and he added a few suggestions to help us choose the safest ride for our teenage son. More
We had a wonderful car buying experience. Arnold is very knowledgeable and Giles was awesome when we were working on our purchase deal. We left feeling like we really got a great deal on a very nice car! L knowledgeable and Giles was awesome when we were working on our purchase deal. We left feeling like we really got a great deal on a very nice car! Looking forward to continuing to be customers of Criswell. Thank you very much. More
This is the 3rd car I purchased from Criswell Jeep in 3 years. They actually make it fun. It is a no hassle experience. Sam and Dirk could not have been more accomdating. they certainly are friendly years. They actually make it fun. It is a no hassle experience. Sam and Dirk could not have been more accomdating. they certainly are friendly More
My car was rear-ended and totaled last week, so I needed to buy a new car asap. It was my first time doing so, so I was unsure of myself and anxious about the process, decision, etc. I new I wanted a jeep l to buy a new car asap. It was my first time doing so, so I was unsure of myself and anxious about the process, decision, etc. I new I wanted a jeep liberty, and visited another dealership in the area first. The sales consultant there was not friendly and acted like he was annoyed with my questions and that I wasn't sure what I wanted/could afford. I found a jeep there that I liked but it was not the color I wanted & they tried to convince me to buy it anyway... But did offer a good deal that fit into my budget. I came to Criswell after that, late on Tuesday night, where I met Leon. He was high-energy and excited and told me that "no question is a stupid question" which made me feel better. We picked out a jeep that I LOVED and test drove it, and I was prepared to buy it that night. Unfortunately the finance rate Jackie initially got was higher than I expected and I was disappointed and felt like I couldn't decide right then. Sam then came and offered a further discount & Jackie said she would try to get a better rate for me in the morning (it was 10pm and they all stayed there to help me). I knew that they were all on my team, helping get me into the jeep that I loved. Leon & Jackie both followed up with me promptly the next day. Jackie worked really hard to find me a lower rate, and with the price Sam came down to, I was able to purchase the jeep today. Leon was really the best - he made me feel comfortable and was so happy to see me & made me feel like I was his only customer. He went above & beyond to make sure all my questions were answered & that all my needs were met. I would definitely refer anyone looking to buy a car to him. I know he is relatively new to the dealership but you would never know- he was knowledgeable and professional & seemed like he has been doing this for years. The only negative is how lengthy the whole process was from start to finish. But I have heard that car-buying in general is a long process so maybe it's just the norm... Not sure since it was my first tine doing this. More