Criswell Chrysler Jeep Dodge RAM and FIAT

A dealership that I could be taken seriously at for providing what I was willing to buy. I could not have had a better experience. Thanks! providing what I was willing to buy. I could not have had a better experience. Thanks! More

Rod and Irene were both very friendly and helpful, Rod Heske did follow up with me regularly on my special order Fiat by calling me whenever he was updated on the delivery date since I was quite eager! Si Heske did follow up with me regularly on my special order Fiat by calling me whenever he was updated on the delivery date since I was quite eager! Sine then I brought my car in for a specific pairing problem with my iphone for bluetooth and the service people figured it out eventually even though it turned out it was not a Fiat problem but an iphone problem! I left a happy customer. More

Originaly went to test drive a 2012 Charger SRT8. Carl called 2 days before and said that someone had put a deposit on the car. But, he said that he had another on comming in the week after. Carl could h called 2 days before and said that someone had put a deposit on the car. But, he said that he had another on comming in the week after. Carl could have let me come in and switched me but he was straight up with me. So, he tells me that he had a car with the same engine and performance combination and asked if I still wanted to do a test drive. Sure ... I tested the Charger Super Bee. WOW! Great performance ... Spartan on the comforts. Carl said,"I have an idea ... I have a Charger R/T with the Road & Track package in the Redline 3 red." Hmmm ... OK let's try that. Tested it and the rest is history. I was out of the dealership in my new, red Charger in less thaan an hour. The finance manager advised me on the various accessories and didn't try to preasure me into products I didn't want. They honored the USAA proce and the Factory incentives. The trade in was quite fare. I tried dealers in Virginia ... high preassure, weekly phone calls and emails ... not my thing. This experience was way better. More

I was referred to Criswell Jeep by the U.S. News and World Report Auto Buying Website and had nothing but a great experience. All the associates I dealt with were very professional, the pricing was ver World Report Auto Buying Website and had nothing but a great experience. All the associates I dealt with were very professional, the pricing was very competitive, and the facility was very clean and well maintained. I would recommend Criswell to anyone interested in a no hassle/no gimmick car buying experience. More

I had a great experience at Fiat of Gaithersburg. After a10 minute conversation, Rod found the exact car I wanted - right down to the red & black leather seats, sun roof and spare tire. Negotiations at Fia a10 minute conversation, Rod found the exact car I wanted - right down to the red & black leather seats, sun roof and spare tire. Negotiations at Fiat of Gaithersburg were fair and free of pressure to buy. The whole experience was well worth the drive from Alexandria, VA. If you're looking for a Fiat, go to Fiat of Gaithersburg and see Rod Heskee. He'll find the one you want. More

I walked into the dealership without having any previous knowledge of the area and was pleased with the relaxed atmosphere. Mike took the time to ensure that the 2012 Jeep Grand Cherokee that I desired was knowledge of the area and was pleased with the relaxed atmosphere. Mike took the time to ensure that the 2012 Jeep Grand Cherokee that I desired was delivered to me in a timely manner and thoroughly explained all of the features. My overall experience was wonderful and I would highly recommend Criswell to anyone interested in a wonderful purchasing experience. More

I found nothing to complain about with my dealership experience and that is rare. My sales consultant, Care Wilhelm, was very attentive, knowledgeable, and respectful. Best of all, he knew exactly how experience and that is rare. My sales consultant, Care Wilhelm, was very attentive, knowledgeable, and respectful. Best of all, he knew exactly how much assistance I needed from him and was not trying to sell me. Although I did not "work" specifically with Jason Allen, he talked in detail with me about possible future customization to my vehicle after he learned that I was interested in that. Finally, Jeffrey Duncan, provide a great finance office experience. He told me about all the extras that all finance offices talk about, but he did not try to push anything. He was very helpful in explaining extended warranties when I inquired about them. Overall, I would recommend this dealership to anyone who wants to keep it hassle free and without any dealer or sales "tricks". More

The communication (email & phone) was superb and kept us in the loop. Carl was very knowledgeable about the vehicle (Jeep Grand Cherokee). The buying process was completely pressure-free with the ***** us in the loop. Carl was very knowledgeable about the vehicle (Jeep Grand Cherokee). The buying process was completely pressure-free with the ****** Auto Program, so he was free to talk about the Jeep without having to sell it. This was much appreciated, because we were free to learn about the car and compare it to our other choice, instead of worrying how much every little desired extra option cost. We factory-ordered the car -- which came quicker than expected -- and were greeted with our new vehicle waiting for us, sparkling in the sun, with every option and color exactly as we wanted. It was as pleasurable as buying a new car could possibly get. More

When I arrived at the dealership, Rhonda Duncan introduced her self to me and was a great help. It was the best sales experience I have ever encountered. She was super friendly, very professional introduced her self to me and was a great help. It was the best sales experience I have ever encountered. She was super friendly, very professional, and very polite. It is great when a sales person is not pushing you into what you don't want. She tuned right into my vehicle needs and got me into a great used truck. Jeff Duncan on the loan side was also a great finishing touch. I was very impressed with the whole dealership. It is great to go to a company that actually does great work as a team. More

I have been coming to this dealership for many years now, and always leave very pleased. My wife and I purchased a Jeep Wrangler from Mr. Mike Long and he was absolutely wonderful. He provided us with everyt and always leave very pleased. My wife and I purchased a Jeep Wrangler from Mr. Mike Long and he was absolutely wonderful. He provided us with everything we needed as in choices, financial options and just plain overall great service. This dealership is the very best in the Washington D.C./Maryland and Virginia region. Mr. Long comes highly recommended if you are interested in any vehicle on the lot. He defintely knows what it would take for you to drive away with a great vehicle, like we have always done! Sincerly, Sherman and Sybil Williams More