Criswell Chrysler Jeep Dodge RAM and FIAT

Tony met me immediately when I arrived. He very quickly showed me the different options. He helped me decide what was appropriate for me and to make an instant decision. Even with respect to color. He w showed me the different options. He helped me decide what was appropriate for me and to make an instant decision. Even with respect to color. He was extremely professional. I would recommend Tony Goicochea very very highly. He listens to the customer very carefully. He assists based on what the customer says. He is attentive to detail. He introduces you to everyone else you need to speak with to complete the transaction and makes sure that everything is taken care of properly. He introduces to to the Sales Manager and to the Service Manager and sets up your first service appointment. He follows up after you purchase the vehicle to make certain everything is okay, not once but several times. He is not pushy. He is respectful. He is courteous. He is kind. He knows what he has to sell. He explains the car very clearly. In short, he is just about the most professional, most helpful, least obnoxious, car salesman I have ever dealt with. He is to be given very, very high marks for his performance in helping me - I was in and out of the dealership in less than two hours. With the new car. Probably an hour and a half. And that includes the time we spent doing the road test - which was probably a little longer than usual because I decided I really wanted to drive the car a little bit before I bought it. Fiat ought to consider training this guy exensively and consider him as a serious candidate for management. He has integrity. He is responsive to the customer. He loves the car he is selling. And he is bright, "there", or rather "here" in the "here" and "now" -- thinks very clearly, quicky, and is first-rate. Promote him. More

My purchase and subsequent maintenance service experiences with Criswell Fiat have all been extremely positive, the best I have experienced with any automobile dealership. Tony Goicochea is an exc experiences with Criswell Fiat have all been extremely positive, the best I have experienced with any automobile dealership. Tony Goicochea is an exceptional customer representative: enthusiastic, cheerful, informative, and conscientious. I highly recommend him and Criswell Fiat. More

Great experience and price. Irene was very informative and courteous. They have a great facility and a very relaxed atmosphere. I would certainly recommend Irene and Criswell Fiat to others. and courteous. They have a great facility and a very relaxed atmosphere. I would certainly recommend Irene and Criswell Fiat to others. More

HAD A GREAT EXPERINCE ... WE LIVE ABOUT 3 HRS FROM DEALERSHIP ..USED THE INTERNET TO GET OUR DEAL .. WE DROVE THE FIAT ,THEY LOOKED AT OUR TRADEIN ..DONE DEAL DEALERSHIP ..USED THE INTERNET TO GET OUR DEAL .. WE DROVE THE FIAT ,THEY LOOKED AT OUR TRADEIN ..DONE DEAL More

Tony was very helpful in explaining the new Fiat Abarth to me when I inquired about it in August, he walked me through the process step-by-step of what was going on several times with the wait list and he to me when I inquired about it in August, he walked me through the process step-by-step of what was going on several times with the wait list and he was able to keep me informed of what they knew at the dealership and was also able to point me to other websites and forums that offered information on the car. He was quick to respond to my questions and his answers showed that he not only knew more about the car then just what the brochure said but that he really enjoys and has a passion for what he does. The other salesmen/saleswomen were also very polite and courteous and I definitely enjoyed the experience of buying my first new car. Tony, I still want to know about the possibility of an Assetto Corse variant ;-) More

First of all, THANK YOU IRENE!!!! Thank you for First of all, THANK YOU IRENE!!!! Thank you for helping me to get the greatest car in the World!!! To all: Irene is not only a great salespe First of all, THANK YOU IRENE!!!! Thank you for helping me to get the greatest car in the World!!! To all: Irene is not only a great salesperson, but has a really awesome and fun personality! When you buy a new car, the price, experience, service, all matter. The story of my car is: I got it for myself as a present for getting a new job. I really wanted to show up at my new work place with a new car, as a good luck for a new beginning. The car I wanted was at the other dealership and the weather did not allow to drive(if anyone remembers the end of august last year). I was a little bit upset, so Irene took a chance and drove there(I still can not believe she did it for me). I picked up my car the same day:) I was so happy!!!!As many times as I went back for one of another reason, everyone was very friendly and nice. I have a great experience going for oil change or a minor services. I recommend the dealership to everyone as well as get Irene as your guide. She will make your requests come true. Thank you IRENE!!! :) More

Very personable, receptive, communicative, friendly and knowledgeable staff. I'm sure that if I ever run into a problem with my Fiat, it will promptly be addressed. knowledgeable staff. I'm sure that if I ever run into a problem with my Fiat, it will promptly be addressed. More

Although the check engine light went on immediately after I drove away and it took several tries and eventually having to return the car for svereal days, Miles and Tony did a great job in proving excellent I drove away and it took several tries and eventually having to return the car for svereal days, Miles and Tony did a great job in proving excellent customer support, and Tony in particular has been a great contact and very helpful and friendly, going out of his way to help. I think the price of the Fiat accessories are outrageous and not in line with the overall price point of the car - why would you pay $500 for a set of stripes when the entire car was $16.5K? I would have liked to add more to my car but no way I was going to pay those prices. More

Tony was great to work with and was very willing to help us and assist us with any quesetions we had about the vehicle. They all went out of their way to make sure that we got the deal that we were looking us and assist us with any quesetions we had about the vehicle. They all went out of their way to make sure that we got the deal that we were looking for and were happy with our purchase. I would go back to this dealership and purchase another car and recommend it to anyone looking for a Fiat. More

Overall great experience. Tony was great to work with and took a lot time going over the car with me. All I knew of the Fiat is that my dad had one when I was a kid, and I saw the 500 and fell in love wi and took a lot time going over the car with me. All I knew of the Fiat is that my dad had one when I was a kid, and I saw the 500 and fell in love with the cuteness. Tony showed me everything about the car and I really can't be happier with my new 'baby'. Great gas mileage (traded in a Jeep Liberty that only got 18mpg), LOVE the looks, drive, and options on this very reasonably priced car. definitely a happy customer and will call Tony again for future car needs. More