Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Criswell Chrysler Jeep Dodge RAM and FIAT
Gaithersburg, MD
869 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest groups of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
At Criswell Chrysler Jeep Dodge RAM, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Our primary goal is to satisfy our customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
March 20, 2026
You can tell this dealership has set the right culture
across its team. They treat customers right and make the whole process a pleasant experience.
Leon deserves 6 stars. He was such a pleasure to wo
More
by Ex-Mercedes customer
March 19, 2026
I reached out online on a Saturday regarding a specific
Jeep Compass I was looking for and they set me up Sunday afternoon for a test drive. I was greeted by Jalen as soon as I got there and he already had
More
by jwood819
March 18, 2026
Ross was so friendly and helpful.
I appreciated his kindness in showing us all the different features- even put my phone number in the large new display that looked like a spaceship.
More
by handley.debby
Dealership Inventory (315 Vehicles)
Photos & Amenities
- Free WiFi
- After Hours Drop-Off
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Instant Financing
- Authorized Parts Store
- Shuttle Service
- Television
- Home Delivery
- No Contact Transactions
- Vending Machines
- Virtual Appointments
- Vehicle Sanitization
- Home Test Drives
