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Criswell Chrysler Jeep Dodge RAM and FIAT
Gaithersburg, MD
862 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest groups of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
At Criswell Chrysler Jeep Dodge RAM, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Our primary goal is to satisfy our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
January 16, 2026
I brought my Ram in for an Oil change, Recall work and
to fix a parking sensor found not working. I dropped off for my 7AM appt. My service advisor Emilio was very friendly during drop off. I had a fri
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by KC
Employees Worked With
Emilio Naranjo
January 09, 2026
Great place to shop if you want to be low balled on your
trade. Hard pass!!!
More
by Brad
Employees Worked With
Jordan
December 20, 2025
Leon Travis was very helpful salesperson.
Very patient, knowledgeable, provided options, good customer service skills, and made the experience less stressful. though I did not purchase the j
More
by Andrsnwa
Employees Worked With
Dealership Inventory (298 Vehicles)
Photos & Amenities
- Free WiFi
- After Hours Drop-Off
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Instant Financing
- Authorized Parts Store
- Shuttle Service
- Television
- Home Delivery
- No Contact Transactions
- Vending Machines
- Virtual Appointments
- Vehicle Sanitization
- Home Test Drives
