Criswell Ford of Woodstock
Woodstock, VA
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Great staff, Brittany and Shannon always take care of us and are vehicles. Excellent customer service, Brittany and Shannon are great asset to the company. Fast service and always makes sure if we need a ri and are vehicles. Excellent customer service, Brittany and Shannon are great asset to the company. Fast service and always makes sure if we need a ride home or pick us up when service is complete. More
Salesman Scott and Criswell Team: Thank you for a great auto buying experience! Internet research showed price to be good. Friendly relaxed atmosphere, with no high-pressure tactics regarding addons, etc. auto buying experience! Internet research showed price to be good. Friendly relaxed atmosphere, with no high-pressure tactics regarding addons, etc. Sales folks seemed to exhibit more teamwork than competitiveness. I would recommend Criswell Ford to coworkers, friends, and family, as well as coming back someday in the future without hesitation. More
A delight to work with. Friendly and knowledgeable. Colton was an excellent salesman. Made car buying quick and easy. Friendly and knowledgeable. Colton was an excellent salesman. Made car buying quick and easy. More
Had a great experience in dealing with Criswell Jeep. Dillon Danby, the sales rep was easy to work with and appreciated his patience and understanding throughout the deal process. Would recommend the d Dillon Danby, the sales rep was easy to work with and appreciated his patience and understanding throughout the deal process. Would recommend the dealership to others. More
We are both in our 60s and have bought multiple cars and trucks from different dealerships over the years. We honestly can say that Zach has been the best dealer representative we have ever worked with to p trucks from different dealerships over the years. We honestly can say that Zach has been the best dealer representative we have ever worked with to purchase a vehicle. We contacted the dealership (from whom we had previously bought a vehicle) via their website via the Internet and the associate was very helpful and referred us to Zach. We told Zach what we were interested in and he got back to us immediately. We told him how we wanted to do the initial evaluation of the vehicle they had in stock and when we showed up, he met us and dealt with us in exactly the way we had asked him to interact with us. He listened to our request and answered every question with knowledge and assurance, and if he didn’t know the answer, he immediately told us and he researched the answer and found out and got back to us in no time at all. He did not run any sales pitch games or pressure us in any way. He allowed us to make our evaluations and offered helpful suggestions if it sounded like we were uncertain about something. We can honestly say that we would not have made this purchase without the expertise and quality customer service that Zach exhibited. We commend Criswell Ford for having the confidence to put Zak in charge of his section and we appreciate the opportunity to have purchased a vehicle with Zach as our trusted advisor. Well done! More
The dealership has really good knowledgeable people working for them. Who care about customer service. Everyone was very helpful and I would highly recommend this dealership. I bought a Ford bronco and working for them. Who care about customer service. Everyone was very helpful and I would highly recommend this dealership. I bought a Ford bronco and I couldn’t be happier.! More
Service is always fast and complete. Its service department is polite and knowledgeable. Great experience. Its service department is polite and knowledgeable. Great experience. More
I used the body shop to repair damage to the front of my truck. They did a very good job, even pulled trailer hitch from rear and locked it inside the cab to prevent theft, something I forgot to do when I d truck. They did a very good job, even pulled trailer hitch from rear and locked it inside the cab to prevent theft, something I forgot to do when I dropped it off night before appointment. More
I have never left a review for anything. But after this the experiece today; I recently bought new tires from Criswell and the dealership was not the lowest price. Dealer did not Road Force But after this the experiece today; I recently bought new tires from Criswell and the dealership was not the lowest price. Dealer did not Road Force balance the first time, had to take it back a argue my case (it is recommended and new cars are Road Forced. Today I was told Criswell Ford does not offer free rotation, I suggest you go to one of the independents or Discount Tire. Every time I have tried Criswell Ford other than when the early team was in place (Mr. Perry and team) it has been people who don't know answers and a hassle. I was planning to look at a new vehicle for my wife while waiting, I left. Wish Mr. Criswell had an idea of the issues. I guess I'll take Luray Ford up on their offer to pick up my truck and service it in the future. More
After dealing with another dealership's service department and their "part-changers" who were totally clueless, I decided to take my vehicle to Criswell Ford in Woodstock. These folks had actual department and their "part-changers" who were totally clueless, I decided to take my vehicle to Criswell Ford in Woodstock. These folks had actual mechanics and technicians who almost immediately diagnosed the problem and promptly fixed it. I was truly impressed with the whole process. A shout-out to Brittany is in order also; she communicated at all the appropriate times and kept me in the loop. Excellent service! More





