Criswell Ford of Woodstock

Millions on millions spent and don’t work on 350 hd diesel transits power-steering problem good for nothing big paved lot unfriendly if I could pull the licensee away from them don’t deserve to work on diesel transits power-steering problem good for nothing big paved lot unfriendly if I could pull the licensee away from them don’t deserve to work on fords they refused to work on my vehicle More

George made the process of purchasing my new car extremely easy. He was easy to contact and had a great sense of humor. extremely easy. He was easy to contact and had a great sense of humor. More

Great experience Very helpful I will definitely recommend this dealership Will continue to purchase vehicles from George recommend this dealership Will continue to purchase vehicles from George More

Criswell Ford set the bar across the board for a perfect remote experience. From the moment I reached out with a brief inquiry on their website and their sales people were not only responsive, but extremely remote experience. From the moment I reached out with a brief inquiry on their website and their sales people were not only responsive, but extremely kind. They assisted me with walking me through the entire process. I drove 2 hours away sight unseen to this vehicle and it was absolutely FLAWLESS. They sent the car out for detail, waited until closing to hand me the key, and asked me if I had any questions before I pulled off. Driving it few days later. Absolutely LOVE my mustang. Great Experience Guys, 5 Stars All Around+++++ More

George was able to help me purchase my dream truck. I couldn't be happier with his open communication and professional approach. He truly cares about the customer. 5 stars all the way for this guy! I couldn't be happier with his open communication and professional approach. He truly cares about the customer. 5 stars all the way for this guy! More

ent the entire day there working with them and they came back to us and had us financing the car I wanted with a 22% interest rate and did not tell us. Yes it was on the paper but my mother and I both were back to us and had us financing the car I wanted with a 22% interest rate and did not tell us. Yes it was on the paper but my mother and I both were new in the process of buying a car and didn’t know much about the financial aspects. They took our vulnerability and used it to their advantage to make money. Ended up refinancing with another bank for only 3% interest rate. The finance manager who helped us, Tom Ross, definitely scammed us in order to get as much money as he possible could and we unfortunately let them. When trying to get back the $1,000 GAP insurance (because we didn’t need it when refinancing though another bank it’s was only $400 for the new bank) they gave us almost every excuse for us to not cancel it (even though we were allowed to cancel within 30 days). When we went in person to get that cancelled I asked for him to give us a paper in order to confirm it was cancelled and that I would receive that money back, he said “I don’t have anything where I can do that”. I said “make one” then he prints out a paper that is exactly what I needed. He lied about it. Very awful dealership would not recommend buying from them. If you do buy a car from them, make sure you research before you buy. I will never make that mistake again. The car I bought from them ended up getting totaled (a deer jumped out so I wasn’t at fault) ended up getting a nicer, newer car for a cheaper price from a different dealership. In the end, it worked out for me. This was last year and I never got around to making this review until today because …… Fast forward to today, they just sent me a letter saying “we want to buy your car” I called and told them I would never do business with them again and then the guy hung up on me after explaining the situation that happened. More

Tyler was great to work with. He was willing to always go the extra mile to help me out, and make sure I was satisfied. He was willing to always go the extra mile to help me out, and make sure I was satisfied. More

George took great care of me when I recently bought two Mavericks. I came in to do paperwork at closing and it took less than 30 minutes each time. Thanks for all your help George. I will be referring othe Mavericks. I came in to do paperwork at closing and it took less than 30 minutes each time. Thanks for all your help George. I will be referring others. More

Good communication keep me in touch about the car. . it was sold but will stay in touch . it was sold but will stay in touch More

I've been trading in and purchasing vehicles for my business for over 10yrs now and its never been done in less than 90 mins. George completed the transaction in under 15 mins! Well organized and pro business for over 10yrs now and its never been done in less than 90 mins. George completed the transaction in under 15 mins! Well organized and professional. Great customer service! Thanks again George! More