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Criswell Honda

Germantown, MD

4.8
2,925 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,925 reviews

August 09, 2018

Awesome working with Anthony! Anthony Voisinet was very very helpful! I was purchasing my first new car and he walked through all the steps and made sure I knew what I was doing! H More

by msach1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Ferguson, Anthony Voisinet
Aug 14, 2018 -

Criswell Honda responded

Thanks for the great review! Our sales team makes providing a positive buying experience a priority. Anthony, Kevin, and the other members of our sales team are happy to answer questions and take the time to explain all of the awesome features available on our vehicles.

August 08, 2018

We were very disappointed with the service Tech we were very disappointed with the service person who serviced our car. The car had a very loud noise and no recommendation was make for the repairs More

by dwalkerrocky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Joya
Aug 14, 2018 -

Criswell Honda responded

We are sorry to see that your recent visit to our service department was anything less than excellent. Our team strives to provide great customer care and outstanding vehicle service. We certainly hope that you will give us another opportunity to work with you in the future to provide a more positive experience.

August 08, 2018

Very easy, a pleasure. The experience was very easy our salesman had patience. He answered all our questions and I would recommend him to others. Ed and all the other's wer More

by John123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Baum, Mike Tomazos, Ed Rojas
Aug 08, 2018 -

Criswell Honda responded

It's fantastic to see that your recent buying experience at Criswell Honda was so pleasant. Our team strives to provide an easy and efficient purchasing process from start to finish. We value your business and hope to see you again!

August 06, 2018

Anthony was extremely helpful He was prompt and kept me updated on my vehicle service. He treated me as a human and not as "just another car to service". Thanks Anthony and I hope More

by KM Smith, PhD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson
Aug 06, 2018 -

Criswell Honda responded

Thanks for taking the time to let us know how we are doing! It's great to see that you had an excellent experience at our service department. Our service advisors, like Anthony, take pride in offering great customer care and top-notch vehicle service. We look forward to your next visit.

August 05, 2018

Was very nice to work with Tommy Pleased with the car (so far) and very pleased with our salesperson, Tommy Karanikolis. He was very friendly and helpful. I would recommend him to o More

by iggles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tomazos, Jaffar Chaudhry, Tommy Karanikolis
Aug 06, 2018 -

Criswell Honda responded

We're happy to see that your recent visit to our dealership was a positive one. The sales team at Criswell Honda strives to provide an excellent buying experience for every customer. We value your business and appreciate the recommendations.

August 04, 2018

Working with Tommy was Great! Tommy responded promptly to my emails to keep me informed of the car. I traveled over two and half hours to do business at Criswell. Hats off to you T More

by Travel Time
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis in finance, Mike Tomazos, Tommy Karanikolis
Aug 06, 2018 -

Criswell Honda responded

It's super to see that your positive buying experience at Criswell Honda was worth the drive! Tommy and the rest of the sales team at our dealership are committed to providing a remarkable purchasing event from start to finish. Thanks again for choosing Criswell.

August 04, 2018

Great service from Didjak and Anthony My mom was in the market for a new Honda HRV. The customer service and patience that the team at Criswell exhibited was a pleasant surprise. They stay More

by Neaaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Voisinet, Didjak Ilunga
Aug 06, 2018 -

Criswell Honda responded

It's a pleasure to see that the team at Criswell Honda exceeded your expectations! We appreciate your business and the kind review. Our staff looks forward to the next opportunity to work with you!

August 03, 2018

Wonderful sales person We just got home with our new Honda CRV and couldn't be more pleased with the service and team at Criswell. Our sales consultant, Didjak Ilunga, was More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didjak Ilunga
Aug 06, 2018 -

Criswell Honda responded

It's wonderful to see that your buying experience at Criswell Honda was the best you've experienced. Our team makes customer satisfaction a priority, and we're happy to hear that Didjak provided exceptional customer service throughout the purchasing process. Thanks for choosing Criswell Honda. We hope to work with you again in the future.

July 31, 2018

Friendly staff and good service Tommy was great. We meet him outside and he walked is through every step. Much appreciated. But we ended up waiting on line an hour for the financing. More

by David H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Karanikolis
Aug 01, 2018 -

Criswell Honda responded

Thanks for taking the time to let us know how we are doing! It's great to see that Tommy helped to make the purchasing process so easy. We're glad that you are pleased with your vehicle from Criswell Honda, and we hope to see you again!

July 30, 2018

A painless, fun car buying experience Working with Victor Castro, at Criswell Honda, was a real pleasure. Buying a new car, can be scary, buying a plug-in hybrid can be even more scary. Vi More

by debbyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Castro, Jessica Baum
Jul 31, 2018 -

Criswell Honda responded

We're so excited to hear that you enjoyed your buying experience at Criswell Honda! Our team is always ready and willing to provide the information you need and answer any questions you have about any of our great Honda vehicles. Thanks again for choosing Criswell Honda. We hope to see you again!

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