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Criswell Honda

Germantown, MD

4.8
2,995 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,995 reviews

September 30, 2018

Great experience! This is not the first time I bought a car at Criswell and I am sure it is not the last time, and all thanks to Natasha Parsard! Natasha is a great p More

by Flor D'
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha Parsard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Criswell Honda responded

We're thrilled to see that you were provided with excellent customer service while working with Natasha at Criswell Honda! We appreciate the great review and look forward to working with you again when it's time for your next Honda.

September 29, 2018

Friendly, Outstanding Services and a Great Location Jae Lim was friendly and provided us the information about the car we wanted. He and Mike Tomazos were very helpful. We are happy and feel very comf More

by HondaBuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jae Lim, Mike Tomazos
Oct 01, 2018 -

Criswell Honda responded

We appreciate you choosing Criswell Honda! Complete customer satisfaction is important to us, and we're happy to see that you were pleased with your buying experience here at Criswell.

September 29, 2018

Jae was very friendly and helpful-no pushing. We told Jae that we are not planning to buy a car that day. He still very helpful and respect full . We end up brought an ideas car we want home th More

by Pan663316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jae Lim, Mike Tomazos
Oct 01, 2018 -

Criswell Honda responded

Thanks for the recommendations! We value your business and are pleased to see that you had a great buying experience at Criswell Honda.

September 28, 2018

Excellent I am really happy with the service I received, Anthony Voisinet was very gentle and very helpful, he tooks the time to explain everything to me and m More

by LOXTAO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis I don’t remember his last names , Anthony Voisinet
Oct 01, 2018 -

Criswell Honda responded

It's our goal to offer an easy and efficient buying event at Criswell Honda. It's wonderful to see that you were pleased with the superb customer service you received during your recent purchasing process at our dealership. We value the opportunity to work with you and look forward to seeing you again.

September 28, 2018

Painless and Fast service Tommy was very helpful in helping us purchase a car for our son. I did most of my research online so we knew what we wanted. We were in and out in ab More

by t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Karanikolis
Oct 01, 2018 -

Criswell Honda responded

It's our pleasure to offer an easy and efficient buying event. Tommy and the team at Criswell Honda are here to help, and we look forward to seeing you again!

September 27, 2018

Excellent car buying experience! I arrived at Criswell with my young granddaughter at 3:45 on a rainy afternoon with the intention of selecting a specific Accord for purchase. I expe More

by upnorth52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mahaman Kolo, Didjak Ilunga
Sep 28, 2018 -

Criswell Honda responded

It's our pleasure to provide an exceptional car buying experience at Criswell Honda, and it's fantastic to see that our staff offered stellar customer service throughout your purchasing process! Thank you for taking the time to share your positive comments with us. We look forward to working with you again in the future.

September 24, 2018

Purchase of new 2018 Honda Pilot Great customer service by Esteban Mesa and Anthony Voisinet. Anthony also gave me a quick tutorial of the Pilot's new features. Both, listened to my More

by Nilexier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Esteban Mesa, Anthony Voisinet
Sep 26, 2018 -

Criswell Honda responded

We're excited to see that buying a new Pilot at Criswell Honda was such a remarkable experience. Our sales staff is dedicated to providing stellar customer service and it's always our pleasure to share information about the awesome features of our outstanding vehicles. Thanks again for choosing Criswell. We look forward to your next visit!

September 24, 2018

Great experience! After negotiating via email with most of the Honda dealers in my area, Victor provided me with the best price for 2018 CR-V EX. We set up the appointm More

by momoftwo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis in finance, Victor Castro, Steve Maroney
Sep 26, 2018 -

Criswell Honda responded

We're so glad we were able to help you out! Victor and the other members of the sales team make it a priority to provide an easy and efficient sales process. We appreciate knowing that you had a great experience at our dealership. Thanks again for choosing Criswell. We look forward to working with you again!

September 23, 2018

Pleasant Experience My husband and I set out on a Saturday afternoon to go "look" at cars. We drove up to Criswell Honda in Germantown and were greeted by a happy, smilin More

by Cms922
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mahaman Kolo, Didjak Ilunga
Sep 24, 2018 -

Criswell Honda responded

Thanks for stopping by Criswell Honda! Our sales team is committed to offering an outstanding purchasing process. We are so happy to see that you were provided with a great experience that ended with you driving away in a car from our dealership. We value the opportunity to work with you and look forward to your next visit.

September 23, 2018

Impressed by the legendary service! Ed was great!! Made the whole process pleasant and swift. I walked in just to look at cars but ended up buying one. I am very pleased by the great hos More

by Biruh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Castor Estrada Jr., Mike Tomazos, Ed Rojas
Sep 24, 2018 -

Criswell Honda responded

It's wonderful to see that you had a positive buying experience at Criswell Honda! Our sales staff is often complimented on the superior customer service they offer throughout the purchasing process. Thanks again for choosing Criswell Honda for your recent vehicle purchase.

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