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Criswell Honda

Germantown, MD

4.8
2,990 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,990 reviews

September 12, 2018

Made me feel valued as a potential customer I needed a used car for my wife. Car had to be -not too many miles at a competitive price. Ed Rojas, sales associate in the used car dept. went over a More

by Frugal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graves, Jim Walker, Ed Rojas
Sep 14, 2018 -

Criswell Honda responded

Customer satisfaction is very important to the team at Criswell Honda and we are pleased to see that you found our friendly and professional staff to be so supportive during your visit to our dealership. We appreciate the positive review and look forward to working with you again in the future.

September 10, 2018

Wonderful car buying experience Pleasant and sincere staff without any pressure who took their time to be sure I was comfortable with the decision process and was aware and happy wit More

by Goldie1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esteban Mesa, Johnna Nagiecki, Jessica Baum
Sep 10, 2018 -

Criswell Honda responded

We're glad you found our staff to be so supportive during your experience here at Criswell Honda. It's our pleasure to provide a pleasant buying experience that ensures your satisfaction. We value your business and hope to have the opportunity to work with you again in the future.

September 09, 2018

Time well spent Not to crazy about going to dealerships but Tommy made the time spent there a present one and enjoy working with him. Everyone working at Criswell H More

by Leddog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jae Lim, Mike Tomazos, Mahaman Kolo, Tommy Karanikolis
Sep 10, 2018 -

Criswell Honda responded

It's great to see that your recent visit to our dealership was a positive one. Thanks for taking the time to let us know that you were provided with an excellent buying experience at Criswell Honda. We hope to see you again!

September 08, 2018

Made it possible to buy a car long-distance Jae Lim represented his dealership very well, with integrity and responsiveness to questions. Photos were supplied when requested, and he assisted wh More

by long distance buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lim, Mike Tomazos
Sep 10, 2018 -

Criswell Honda responded

We appreciate the positive review of your recent car buying experience at Criswell Honda. Jae and the other members of our sales team work hard to provide great customer service throughout the purchasing process. Thanks again for choosing Criswell Honda!

September 06, 2018

Great purchase experience As fate would have it, after calling to inquire about a vehicle listed for sale online, my wife and I reconnected with Jae Lim, who had sold us vehicl More

by Chanson111
Recommend Dealer
Yes
Employees Worked With
Jae Lim
Sep 07, 2018 -

Criswell Honda responded

We're so glad you reached out to Criswell Honda when it was time to purchase another vehicle! It's wonderful to see that Jae once again provided an outstanding purchasing process from start to finish. We appreciate the positive review and look forward to working with you on any future automotive needs.

September 03, 2018

Good Buying experience! Ed Rojas was very informative on the product line. He was patient and easy to deal with. He heled make the buying experience a pleasant one. More

by tarcha72
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Ed Rojas
Sep 05, 2018 -

Criswell Honda responded

Thanks for choosing Criswell Honda for your recent vehicle purchase! It's great to hear that you were helped by our knowledgeable and courteous sales staff. Ed and the others on our team make customer satisfaction a priority and we are happy to see that your buying experience at our dealership was a pleasant one. We value your business and hope to work with you again in the future.

September 02, 2018

Our recent CRV purchase This is the second Honda CRV purchased from Victor Castro. He makes purchasing a new car stress free. He is very knowledgeable,polite and we enjoy buy More

by Debbie Bernie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Castro, Victor Azari
Sep 03, 2018 -

Criswell Honda responded

We're so glad you chose Criswell Honda for your second CRV, and it's wonderful to see that Victor Castro has provided you with a buying experience that is friendly, professional, and enjoyable! We look forward to your next visit.

August 30, 2018

Great Experience Tommy & Mike were excellent, friendly and made my experience as timely and efficient as possible. They made sure everything was taken care of in 1 vis More

by ChristalynB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Tomazos, Tommy Karanikolis
Aug 31, 2018 -

Criswell Honda responded

We're thrilled to see that you had such an easy car buying experience at Criswell Honda while working with Tommy and Mike. Our team works hard to offer an efficient purchasing process that includes fantastic customer service. We value your business and look forward to your next visit.

August 30, 2018

Great Car; Wonderful & Honest Sales Rep; Efficient Service I have been a Honda owner for 30 years. Criswell Honda of Germantown, Maryland is terrific. The sales rep was Dominique Vattuone who is honest and tho More

by carbuyer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Ayoub, Service Manager
Aug 31, 2018 -

Criswell Honda responded

Thank you for your kind words. We appreciate you taking the time to let us know about your outstanding experience at Criswell Honda. Customers often comment on the wonderful car buying experience they have when working with Dominique. We value your business and look forward to continuing to work with you on any of your automotive needs.

August 28, 2018

The reason I bought my new car at Criswell Honda Germantown. I had the best buying car experience at Criswell Honda Germantown with Anthony Voisinet. I was amazed about how knowledgeable he was about the CRV-AWD More

by vfernrn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Voisinet
Aug 29, 2018 -

Criswell Honda responded

We're so happy that you are pleased with your new Honda from Criswell! Thank you for taking the time to share your positive comments with us. It's our pleasure to offer an outstanding buying event to all of our customers. Anthony and the other professional members of our sales team are dedicated to providing the information and support you need to find the vehicle that best suits your needs. We appreciate your business and look forward to working with you again.

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