
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Needed replacement van Our Odyssey had over 220,000 miles and finally was not longer worth the cost of repairs. Tommy worked long and hard to find us a replacement van tha Our Odyssey had over 220,000 miles and finally was not longer worth the cost of repairs. Tommy worked long and hard to find us a replacement van that suited our needs and was within our budget. He was quite friendly and professional. Jim Walker was equally good on the financial side of the purchase, staying late to work with us for our best financial option.. The web site of available cars needs to be updated more often. Our first two choices of used vans that appeared on the web site turned out to no longer be available. More
Bought a used Subaru We called Criswell after seeing their listing for a Subaru Forester. Tommy Karanikolis had the car pulled around to the front and waiting for us when We called Criswell after seeing their listing for a Subaru Forester. Tommy Karanikolis had the car pulled around to the front and waiting for us when we arrived. He let us have a nice test drive and plenty of time to decide that this was the car for us. Then he walked us through the sales process with his sales manager. In less than an hour later, we had a fair deal and drove out with our new vehicle. Tommy guided us through the process and made sure that everything was taken care of — from the getting the car washed and gassed to getting through all the finance and paperwork. What a great experience! More
Friendly Staff My wife and I were looking for a vehicle to suit our family's needs. Ed was very easy to talk to. He answered all of our questions. Ed was honest abou My wife and I were looking for a vehicle to suit our family's needs. Ed was very easy to talk to. He answered all of our questions. Ed was honest about what would and would not work for us. We test drove 5 vehicles and there was no pressure to purchase any of them. At the end we got exactly what we were looking for. More
Happy Owner of a Newer Accord My recent purchase of my 2014 Honda Accord was my second purchase from Criswell Honda. When I got to the dealership, I was immediately greeted by Tomm My recent purchase of my 2014 Honda Accord was my second purchase from Criswell Honda. When I got to the dealership, I was immediately greeted by Tommy and he was fantastic! He was extremely personable, honest, and made me aware that he was there to help me get what I wanted. Throughout the entire interaction, Tommy walked me through everything (This was my first time purchasing on my own) and made me feel as if I was a friend instead of a customer. He even helped me negotiate with the Used Car Sales Manager and made sure I was comfortable with everything along the way. Next, I went to Jessica in the Financing Department and she was absolutely wonderful. She was kind, caring, sensitive to my needs, and made sure to list out all of my available options. Like Tommy, she was very personable and treated me like she had known me all her life rather than a customer she had just been introduced to. I highly recommend Criswell Honda to everybody who is considering a car purchase, new or used. I will never buy a vehicle from another entity. More
odyssey purchase My husband and I had been looking for a used odyssey, which they had on the lot. We quickly met Tommy and he was great! There was no pressure to purch My husband and I had been looking for a used odyssey, which they had on the lot. We quickly met Tommy and he was great! There was no pressure to purchase the vehicle, but was very helpful in answering all of our questions. We are very pleased with with our new purchase and wanted to say "thank you!" More
Excellent service Anthony was great to find the car we liked, answered our questions patiently and helped us to set up some car functions. We had a great experience at Anthony was great to find the car we liked, answered our questions patiently and helped us to set up some car functions. We had a great experience at Criswell Honda. More
Tommy is the man! The used car staff was colorful and friendly. The jury is still out on the service, I"ll let you know when I receive my touch up paint and my headligh The used car staff was colorful and friendly. The jury is still out on the service, I"ll let you know when I receive my touch up paint and my headlight gets replaced. More
Excellent customer service Dealer is great and help their customers. Provided great data and support to make the right decision. I will recommend this dealer to everybody for go Dealer is great and help their customers. Provided great data and support to make the right decision. I will recommend this dealer to everybody for good customer service. More
EXPERIENCE Working with Tommy was great, he was very help, answered all my questions and very knowledgeable. AWESOME GUY!! I will refer friends and family to hi Working with Tommy was great, he was very help, answered all my questions and very knowledgeable. AWESOME GUY!! I will refer friends and family to him because I know they will get the best treatment from him. More
Brand new car! Everyone was so great and friendly! Didjak was awesome! Really helped understand the features of the car and gave a great price. Victor was great at u Everyone was so great and friendly! Didjak was awesome! Really helped understand the features of the car and gave a great price. Victor was great at understanding and explaining the situations and finances of the car purchasing process; especially as this was my first car buying experience. Everything was perfect and couldn’t ask for a better crew to work with! More