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Criswell Honda

Germantown, MD

4.8
2,990 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,990 reviews

August 15, 2018

Excellent service Anthony was great to find the car we liked, answered our questions patiently and helped us to set up some car functions. We had a great experience at More

by Ruth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Voisinet
Aug 16, 2018 -

Criswell Honda responded

Thanks for taking the time to let us know that your recent visit to Criswell Honda was an outstanding one! We're happy to hear that Anthony provided such a great buying event from beginning to end. We appreciate your business and hope to work with you again in the future.

August 14, 2018

Excellent customer service Dealer is great and help their customers. Provided great data and support to make the right decision. I will recommend this dealer to everybody for go More

by sambular
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esteban Mesa, Carlos Mejia, Umar Chaudhry
Aug 15, 2018 -

Criswell Honda responded

The team at Criswell Honda makes providing exceptional customer service a priority. Our sales consultants are happy to share the details about all of our awesome Honda vehicles so that you can determine which one is best for you. We value your business and appreciate the recommendations. We look forward to working with you again in the future!

August 14, 2018

Tommy is the man! The used car staff was colorful and friendly. The jury is still out on the service, I"ll let you know when I receive my touch up paint and my headligh More

by Craig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Karanikolis
Aug 15, 2018 -

Criswell Honda responded

Thanks for choosing Criswell! We appreciate your business and hope you find that both our sales and service departments meet your expectations.

August 13, 2018

EXPERIENCE Working with Tommy was great, he was very help, answered all my questions and very knowledgeable. AWESOME GUY!! I will refer friends and family to hi More

by kenny123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Karanikolis
Aug 15, 2018 -

Criswell Honda responded

Thanks for sharing your positive review of Criswell Honda! We appreciate knowing that you had a terrific car buying experience with the assistance of Tommy at Criswell Honda. We value your business and look forward to the opportunity to help your friends and family find the vehicles that best fit their needs too.

August 12, 2018

Brand new car! Everyone was so great and friendly! Didjak was awesome! Really helped understand the features of the car and gave a great price. Victor was great at u More

by Thomas95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Azari, Didjak Ilunga
Aug 15, 2018 -

Criswell Honda responded

It's wonderful to know that the team at Criswell Honda was able to make your first car buying experience such a fantastic one! Our sales consultants make it a goal to provide an outstanding purchasing process from start to finish and we are happy to see we met the mark. We hope you enjoy your new car, and we look forward to working with you again in the future!

August 09, 2018

Awesome working with Anthony! Anthony Voisinet was very very helpful! I was purchasing my first new car and he walked through all the steps and made sure I knew what I was doing! H More

by msach1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Ferguson, Anthony Voisinet
Aug 14, 2018 -

Criswell Honda responded

Thanks for the great review! Our sales team makes providing a positive buying experience a priority. Anthony, Kevin, and the other members of our sales team are happy to answer questions and take the time to explain all of the awesome features available on our vehicles.

August 08, 2018

Very easy, a pleasure. The experience was very easy our salesman had patience. He answered all our questions and I would recommend him to others. Ed and all the other's wer More

by John123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Baum, Mike Tomazos, Ed Rojas
Aug 08, 2018 -

Criswell Honda responded

It's fantastic to see that your recent buying experience at Criswell Honda was so pleasant. Our team strives to provide an easy and efficient purchasing process from start to finish. We value your business and hope to see you again!

August 08, 2018

We were very disappointed with the service Tech we were very disappointed with the service person who serviced our car. The car had a very loud noise and no recommendation was make for the repairs More

by dwalkerrocky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Joya
Aug 14, 2018 -

Criswell Honda responded

We are sorry to see that your recent visit to our service department was anything less than excellent. Our team strives to provide great customer care and outstanding vehicle service. We certainly hope that you will give us another opportunity to work with you in the future to provide a more positive experience.

August 06, 2018

Anthony was extremely helpful He was prompt and kept me updated on my vehicle service. He treated me as a human and not as "just another car to service". Thanks Anthony and I hope More

by KM Smith, PhD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson
Aug 06, 2018 -

Criswell Honda responded

Thanks for taking the time to let us know how we are doing! It's great to see that you had an excellent experience at our service department. Our service advisors, like Anthony, take pride in offering great customer care and top-notch vehicle service. We look forward to your next visit.

August 05, 2018

Was very nice to work with Tommy Pleased with the car (so far) and very pleased with our salesperson, Tommy Karanikolis. He was very friendly and helpful. I would recommend him to o More

by iggles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tomazos, Jaffar Chaudhry, Tommy Karanikolis
Aug 06, 2018 -

Criswell Honda responded

We're happy to see that your recent visit to our dealership was a positive one. The sales team at Criswell Honda strives to provide an excellent buying experience for every customer. We value your business and appreciate the recommendations.

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