Criswell Honda

Great service from Didjak and Anthony My mom was in the market for a new Honda HRV. The customer service and patience that the team at Criswell exhibited was a pleasant surprise. They stay My mom was in the market for a new Honda HRV. The customer service and patience that the team at Criswell exhibited was a pleasant surprise. They stayed late to help us out, fixed minor issues with the car, and were just overall very helpful. Can't say enough good things about them. Hopefully we get the opportunity to buy through them again. More

Working with Tommy was Great! Tommy responded promptly to my emails to keep me informed of the car. I traveled over two and half hours to do business at Criswell. Hats off to you T Tommy responded promptly to my emails to keep me informed of the car. I traveled over two and half hours to do business at Criswell. Hats off to you Tommy! Thank you! More

Wonderful sales person We just got home with our new Honda CRV and couldn't be more pleased with the service and team at Criswell. Our sales consultant, Didjak Ilunga, was We just got home with our new Honda CRV and couldn't be more pleased with the service and team at Criswell. Our sales consultant, Didjak Ilunga, was such a pleasure, his enthusiasm was contagious and he worked with us to get us to the price we were looking for. This was the best car buying experience I've had. More

Friendly staff and good service Tommy was great. We meet him outside and he walked is through every step. Much appreciated. But we ended up waiting on line an hour for the financing. Tommy was great. We meet him outside and he walked is through every step. Much appreciated. But we ended up waiting on line an hour for the financing. Anyway we're happy with the vehicle. More

A painless, fun car buying experience Working with Victor Castro, at Criswell Honda, was a real pleasure. Buying a new car, can be scary, buying a plug-in hybrid can be even more scary. Vi Working with Victor Castro, at Criswell Honda, was a real pleasure. Buying a new car, can be scary, buying a plug-in hybrid can be even more scary. Victor gave me all the training I needed and answered all of my questions. I was a little nervous on the test drive, but his guidance set me at ease. He walked me through everything right up until I drove away. Jessica Baum, in finance was equally helpful and explained everything clearly. She too was a pleasure to work with. More

Buying a car has never been easier! We worked with Tommy Karanikolis for buying a used car at their Honda dealership in Germantown. I had talked to Tommmy numerous times over the phone a We worked with Tommy Karanikolis for buying a used car at their Honda dealership in Germantown. I had talked to Tommmy numerous times over the phone and he knew exactly what I was looking for. When the car I wanted became available he made the purchasing process SO easy! Thank you! More

Simple, Strait Forward, Car Buying. I came into this dealership knowing exactly which car I wanted. Was not sold any up-sales and BS that I did not want or need. I was given a fair price I came into this dealership knowing exactly which car I wanted. Was not sold any up-sales and BS that I did not want or need. I was given a fair price and the deal was done. Jae Lim was super helpful and proficient in his work. His attention to detail was awesome. Go see Jae, and he will hook you up with a great deal! Jim Walker, in finance was personable, professional, and informative. The finance process was a lot quicker than the usual trip to the finance office. More

First time customer I called the dealer to inquire about a 2015 Genesis and spoke with Tom. He was very welcoming and easy going over the phone which made me feel comfort I called the dealer to inquire about a 2015 Genesis and spoke with Tom. He was very welcoming and easy going over the phone which made me feel comfortable meeting in person. I never got the feeling he was just trying to sell me. Was I got there Tom was there ready to help! We went on a test drive and spoke about all the features of the vehicle. The test drive went smooth and sound. What I like most was that went getting back to the dealer Tom gave me some time and space to look at the car and think about purchasing the car. It was space and time needed. He never pushed it on me. Now in days with the internet, and with working in the financial industry, I know this was a great buy. I didn’t need a pushy salesman. I went back inside and was welcomed and decided to buy the car. The price was fair and there weren’t any hidden fees. Fair, honest, and easy process! Although it was late and after closing, Tom and his manger stayed with no problem, I never felted rushed. I definitely recommend this Tom and this dealer to anyone wanting to buy a vehicle. Thank you! More

Great experience trading in and buying a new car! We have bought 12 cars from Criswell and have always had a good experience! This time we worked with Dominique Vattuone and I was treated like family! We have bought 12 cars from Criswell and have always had a good experience! This time we worked with Dominique Vattuone and I was treated like family! Very happy to refer him and this dealership to my friends and family! More

Great used car buying experience I found the help of Tommy very useful and one of the best and honest salesmen . He greeted me right when I stepped on the lot and pointed me to the ri I found the help of Tommy very useful and one of the best and honest salesmen . He greeted me right when I stepped on the lot and pointed me to the right direction in finding the perfect car More