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Criswell Honda

Germantown, MD

4.8
2,990 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,990 reviews

July 16, 2018

Natasha Parsard is the best! I bought our Honda CRV Touring from Natasha. She's so easy to work with and got us the best deal of any of the dealerships in the MD/VA/DC area. Our More

by EllenF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha Parsard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Ferguson
Jul 17, 2018 -

Criswell Honda responded

It's fantastic to see that you were offered a pleasant and efficient buying experience at Criswell Honda. Customers often comment on the exceptional service they receive when working with Natasha throughout the purchasing process. We value your business and look forward to working with you again when you're ready for your next Honda!

July 15, 2018

Great customer service I was very pleased with the services that I received from Jai and Tom. They both were very professional and helpful. I would recommend my family and f More

by Barbara20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jae Lim, Tommy Karanikolis
Jul 16, 2018 -

Criswell Honda responded

We're so glad that you are pleased with your car! Our sales team makes it a priority to provide top notch customer service throughout the purchasing process. We appreciate the recommendations and value your business at Criswell Honda.

July 15, 2018

Great experience I had a pleasant experience getting a car from Criswell Honda. Our salesman Jae Lim was very helpful and efficient. We are so happy with the deal we g More

by Java5643
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jae Lim, Jim Walker, Mike Tomazos
Jul 16, 2018 -

Criswell Honda responded

Thanks so much for taking the time to share your positive feedback with us! It's always a pleasure to help our customers get an excellent deal on a great vehicle. We hope to be of service to you again in the future.

July 14, 2018

Excellent Customer Service! Our family was looking for a very specific body style and spec (Honda Pilot Touring 2015). We looked at cars from four different dealerships but didn More

by dslidell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Baum, Mike Tomazos, Tommy Karanikolis
Jul 16, 2018 -

Criswell Honda responded

Thanks for the wonderful review! It's rewarding to see that you had such a great buying experience with the team at Criswell Honda. We truly value your willingness to recommend our dealership to others searching for a new or used vehicle. We hope to have the opportunity to work with you again in the future.

July 13, 2018

Excellent salesperson helped us select the right vehicle. On July 10, after test driving Hondas at other dealers, we were greeted by Tommy Karanikolis who brought out a certified 2015 Civic with 25k miles. Lo More

by DavidN
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mejia, Mike Tomazos, Tommy Karanikolis
Jul 16, 2018 -

Criswell Honda responded

It's fantastic to see that the team at Criswell Honda exceeded your expectations! Tommy and the other members of the team are committed to providing a noteworthy sales event and we're pleased to see that they met that goal. Thanks again for choosing Criswell Honda. We value your business and will be here to help you with any future vehicle needs!

July 12, 2018

Very Knowledgeable and Helpful We only looked at the Toyota Camry Hybrid and the Honda Accord Hybrid. We felt that the Accord was equal to the Camry but much more reasonable in pri More

by Hondahappy
Recommend Dealer
Yes
Employees Worked With
Mahaman Kolo, Anthony Voisinet
Jul 16, 2018 -

Criswell Honda responded

Congratulations on your new Accord! We're so happy that you chose Criswell Honda for your recent purchase. Anthony and the other members of our sales team are always ready to answer any questions and provide additional information about any of our great Honda products. Please don't hesitate to reach out with any additional questions. Thanks again for the positive review!

July 11, 2018

Great customer service my wife and I bought a used CRV with Tommy and he did everything with in his power to please us in all of our needs . Thank you! More

by djmikero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Karanikolis
Jul 12, 2018 -

Criswell Honda responded

It's our pleasure to provide excellent customer service! Thanks for taking the time to let us know how we are doing. Many of our customers comment on the great buying experience they have when working with Tommy. We appreciate your business and hope to work with you on any of your future vehicle needs.

July 10, 2018

Good selection of cars and decent pricing. Had a great experience with them and they helped me get my New Used 2015 Honda EX 4dr right away! Best Selection of cars around the area. My trade in More

by Katrinam333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mejia, Scott Silverman, Esteban Mesa, Mike Tomazos, Tommy Karanikolis
Jul 12, 2018 -

Criswell Honda responded

Thank you for choosing Criswell Honda! We're so glad that our sales team could help you out. It's great to see that you were provided with a seamless purchasing event. We hope to see you again!

July 08, 2018

Great experience Great personal attention, patience and customer service. Easiest car buying experience ever, and no pressure! Victor Castro was well prepared and able More

by mshego
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Castro
Jul 12, 2018 -

Criswell Honda responded

We're thrilled to see that Victor provided the easiest car buying experience ever here at Criswell Honda! Our courteous sales consultants are always happy to share information about any of the vehicles you can find in the great selection we offer. Thanks again for choosing our dealership for your recent purchase. We hope to have the opportunity to work with you again in the future!

July 08, 2018

wonderful experience! I am enjoying my recent purchase of new Honda civic EX-T. I told my affordable price range and the model I wanted, Ed Rojas gave me suggestion and his More

by aung1226
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Mejia, Ed Rojas
Jul 12, 2018 -

Criswell Honda responded

We appreciate your business and the recommendations! Thanks so much for sharing the positive details of your recent buying experience at Criswell Honda.

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