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Criswell Honda

Germantown, MD

4.8
2,990 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,990 reviews

July 07, 2018

Wow!! Had a pleasurable experience no bs just great service. This was one of the few times I bought a car and there were no games. Just open dialog! It was More

by Robb7346
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Karanikolis
Jul 10, 2018 -

Criswell Honda responded

It's a pleasure to know that your buying experience at Criswell Honda exceeded your expectations! Tommy and the entire sales team are committed to offering a high-quality buying event for each customer that visits our dealership. We hope to work with you again in the future!

July 05, 2018

Great Service My first time visited and from Leesburg, VA Most I’m impressed was “ manners, politely, patients, friendly “ of course would recommend Honda Criswell More

by Cookieluvly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jae Lim, Jessica Baum, Anthony Voisinet
Jul 10, 2018 -

Criswell Honda responded

We're so glad you had a great experience at Criswell Honda! We value your business and appreciate the recommendations.

July 04, 2018

Great, Exceptional, Team Support - Just Wowww !!!! Mr . Jae Lim really showed a sincere personalized Customer Service from the time of my inquiry finding the right Honda Odyssey that my family needed. More

by Mabuhay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jae Lim, Mahaman Kolo, Anthony Voisinet
Jul 06, 2018 -

Criswell Honda responded

We are so happy to see that you found the team at Criswell Honda to be friendly, supportive, and knowledgeable. Your complete satisfaction with the entire buying process is a priority for our sales team, and we are thrilled that you are pleased with your new Odyssey!

July 02, 2018

Crisswell Honda has a large inventory Though it is far for me to travel the selection of vehicles and the sales personnel are very helpful. Victor Castro was very knowledgeable and friendl More

by dduffyi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Castro, Jessica Baum
Jul 06, 2018 -

Criswell Honda responded

We're so happy you decided to travel to our dealership! It's our pleasure to offer an impressive inventory, and our friendly and professional sales consultants are always ready to assist in order to provide a seamless purchasing process. Thanks again for choosing Criswell for your new Honda!

June 30, 2018

The best dealer Mr. Victor was awesome and they tried their best to get me the best finance for my car. The car was great i love it More

by Leslo95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Castro
Jul 06, 2018 -

Criswell Honda responded

We're so glad we could help! Our team makes it a goal to provide the best possible buying experience when you visit Criswell Honda. We are thrilled to hear that you love your new car!

June 30, 2018

Poor customer service Showed up today for a simple warranty repair, left with a damaged bumper? Director showed very little interest in helping me at all. Worst of all, bas More

by Mikeisnthelpful
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Cohen
June 28, 2018

Victor Castro at Criswell Honda is the best!!! We’ve bought and leased two vehicles from Victor Castro at Criswell Honda; both were fantastic experiences! Victor is extremely knowledgeable and make More

by TaylorM.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Castro, Victor Azari
Jul 06, 2018 -

Criswell Honda responded

Thanks for taking the time to provide such a wonderful review! It's great to know that you can trust Victor to offer an outstanding buying experience at Criswell Honda every time you visit. Your recommendations mean a lot to us, and we look forward to seeing you again!

June 28, 2018

ODYSSEY 2019 EXL Victor Castro is the best salesperson You can trust his word. He gave me Certificate of Guarantee price over the internet(email) good price More

by chang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Castro, Victor Azari
Jul 06, 2018 -

Criswell Honda responded

We appreciate the positive feedback! It's fantastic to see that you were provided with an excellent buying experience at Criswell Honda.

June 24, 2018

thank you for helping to get a car thank you for helping me get a car. great service. i had a very good price car fast processing. sorry for late come to the store. also very thankful f More

by baaska
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Karanikolis
Jun 25, 2018 -

Criswell Honda responded

Thank you for choosing Criswell Honda! We're glad that we could help you purchase your new car at our dealership. We value your business and look forward to working with you again!

June 24, 2018

Great Experience from Tommy Tommy, was professional, direct, respectful and worked hard to make the process easy. I appreciate his straight forward and honest demeanor and his li More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Azari, Mike Tomazos, Tommy Karanikolis
Jun 25, 2018 -

Criswell Honda responded

Thanks for the super review! It's a pleasure to see that your recent visit to Criswell Honda resulted in an excellent purchasing experience. Customers often comment on the great service they receive when working with Tommy. We value your business and appreciate the recommendations.

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