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Criswell Honda
Germantown, MD
2,990 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction.
We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,990 reviews
November 13, 2017
Was a smooth transaction I will recommended, process was easy and prompt, sales person was very courteous and knowledgeable , was a little slow in the finance department, but I will recommended, process was easy and prompt, sales person was very courteous and knowledgeable , was a little slow in the finance department, but was lunchtime More
by Lunchtime, buyer17
Employees Worked With
Jae Lim
November 11, 2017
Amazing courtesy I was extremely pleased with the courtesy & professionalism at Criswell. 2 people I want to highlight is Abe Stein & Mark ( Manager), who made the buy I was extremely pleased with the courtesy & professionalism at Criswell. 2 people I want to highlight is Abe Stein & Mark ( Manager), who made the buying experience memorable. Abe is soft spoken and spends time to make customer feel at home, which is primary reason I bought the car More
by Kashyap1
Employees Worked With
Mark Harrington, Abe Stein
November 11, 2017
Great experience!!! Yanet was very patient and knowledgeable and persistent and very easy to work with. Once we decided she was very responsive in closing the deal. Yanet was very patient and knowledgeable and persistent and very easy to work with. Once we decided she was very responsive in closing the deal. More
by Raj Chainani
Employees Worked With
Yanet Lopez
November 08, 2017
Best deal My experience with Criswell was phenomenal . Castor was a fabulous sales person. He provided exceptional Customer service and went far.... the profes My experience with Criswell was phenomenal . Castor was a fabulous sales person. He provided exceptional Customer service and went far.... the professionalism of Esteban was so helpful in the purchase of my Ford 2013 I will recommend this dealer..... More
by Porron75
Employees Worked With
Esteban Mesa, Castor Estrada Jr.
November 05, 2017
Great experience Abe is the person to go to if you plan on buying a car. Car buying can be an overwhelming experience but Abe made me feel at home and helped me pick a Abe is the person to go to if you plan on buying a car. Car buying can be an overwhelming experience but Abe made me feel at home and helped me pick a car that brings a smile on my face every time I drive it. Thanks a lot Abe! More
by venu
Employees Worked With
Abe Stein
November 04, 2017
Great experience Was a long wait but very professional sales Service. Thank you for your help Jae. You even fixed the blower on the car by yourself. You’re a champ. Th Was a long wait but very professional sales Service. Thank you for your help Jae. You even fixed the blower on the car by yourself. You’re a champ. Thanks More
by davidgerrit93
Employees Worked With
Jae Lim
November 04, 2017
Thank you Painless process when purchasing a new car. Kwame is a always a pleasure to work with. This is are second car we have purchased with him. Thank you Painless process when purchasing a new car. Kwame is a always a pleasure to work with. This is are second car we have purchased with him. Thank you! More
by bvic
Employees Worked With
Kwame Odum
November 04, 2017
A+ job An A+ experience with the salesman and finance manager. Michael did an excellent job putting the deal together. If you want to get a good deal visit G An A+ experience with the salesman and finance manager. Michael did an excellent job putting the deal together. If you want to get a good deal visit Germantown Honda. More
by Honda
Employees Worked With
Victor Azari, Michael Vasquez
November 04, 2017
Jae is great, finance is slow Jae is a super hard worker and wants to find what is best for everyone. Honda finance side took over an hour just to see us Jae is a super hard worker and wants to find what is best for everyone. Honda finance side took over an hour just to see us More
by Tmmaruca
Employees Worked With
Jae Lim
November 04, 2017
Kevin Ferguson is an extremely exceptional sales person. My experience with Criswell was fantastic. Kevin was a fabulous sales person. He provided phenomenal service and went far and beyond the call of du My experience with Criswell was fantastic. Kevin was a fabulous sales person. He provided phenomenal service and went far and beyond the call of duty to assist me by answering all my questions and explaining all the details! Couldn't have asked for a better salesperson. More
by Karen Elizabeth Bell Smith
Employees Worked With
Andy Russo, Kevin Ferguson
