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Criswell Honda
Germantown, MD
2,994 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction.
We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,994 reviews
September 05, 2017
Wonderful experience Dominique and Jessica made the process of purchasing a new vehicle pleasant and painless. I had a great test drive with Zack. Dominique treated me and Dominique and Jessica made the process of purchasing a new vehicle pleasant and painless. I had a great test drive with Zack. Dominique treated me and my family like we were a part of his. I have already made several referrals to friends and family. More
by Islandgirlsnewride
September 04, 2017
Great Experience, Great Car Criswell Honda is very professional and the staff was really kind and easy to work with. Victor was respectful and patient and professional and went a Criswell Honda is very professional and the staff was really kind and easy to work with. Victor was respectful and patient and professional and went above and beyond during the process of purchase for the vehicle. The finance department was also respectful in my request not to add anything to the price of the vehicle. I would recommend friends and family to purchase a vehicle from here. Ask for Victor Castro. More
by Esther
Employees Worked With
Victor Castro, Jessica Baum
September 02, 2017
It's worth the experience Outstanding customer service. I highly recommend visiting Criswell Honda in Germantown. Kevin Ferguson (sales) and Jim Walker (finance) you guys rocke Outstanding customer service. I highly recommend visiting Criswell Honda in Germantown. Kevin Ferguson (sales) and Jim Walker (finance) you guys rocked it out. Thank you! More
by chrissybm
Employees Worked With
Kevin Ferguson, Jim Walker
September 02, 2017
3rd car One more time wonderful experience. Mr. Vasquez was very nice and helpful he made me feel like am part of his family. Thank you for all your advices a One more time wonderful experience. Mr. Vasquez was very nice and helpful he made me feel like am part of his family. Thank you for all your advices and help. Me and my family love Honda we never have had any problems with our hondas plus very good prices. More
by Vani123
Employees Worked With
Michael Vasquez, D'Angelo Poindexter
September 01, 2017
My First Honda!! 3 very kind, honest men who helped me purchase a brand new 2017 honda. Got me the a great, affordable deal and out in a vehicle same day and kept me v 3 very kind, honest men who helped me purchase a brand new 2017 honda. Got me the a great, affordable deal and out in a vehicle same day and kept me very informed. First visit to this Honda dealership and it will always be remembered. Thank you everyone over at Criswell Germantown! More
by #TeamHatchback
Employees Worked With
Erick Giron, Jim Walker, Michael Vasquez, D'Angelo Poindexter
August 31, 2017
Honest and professional I had a great experience at Criswell. Kwame was the opposite of the "car dealer stereotype" I had in mind. He went above and beyond to help me get the I had a great experience at Criswell. Kwame was the opposite of the "car dealer stereotype" I had in mind. He went above and beyond to help me get the vehicle I wanted at a great price, and was very forthright throughout the entire process. He even pointed out an offer I qualified for that I would have missed otherwise. More
by honda_shopper
Employees Worked With
Kwame Odum
August 31, 2017
Great Customer Service Micheal was excellent in helping me search for a Hatchback sport. He explained all the details about the car and helped me pair my phone. I will defin Micheal was excellent in helping me search for a Hatchback sport. He explained all the details about the car and helped me pair my phone. I will definitely recommend this dealership to all my friends and Michael. Thanks Criswell Honda for your great customer service. More
by Shelby67
Employees Worked With
Michael Vasquez
August 26, 2017
Amazing Experience Kevin helped us with all of our car buying needs. He's was quick and professional. We will defiantly refer friends and family to this location. Kevin helped us with all of our car buying needs. He's was quick and professional. We will defiantly refer friends and family to this location. More
by Sraimo13
Employees Worked With
Kevin Ferguson
August 25, 2017
Service / help was amazing! Had a great experience as we leased a vehicle for our daughter, then at the dealer decided to lease a 2nd vehicle. Thank you, Victor! Had a great experience as we leased a vehicle for our daughter, then at the dealer decided to lease a 2nd vehicle. Thank you, Victor! More
by Negron22
Employees Worked With
Victor Castro
August 24, 2017
Excellent and awesome to work with Dominique!!! We are very pleased to work with Dominique Vattuone in Criswell as he is very helpful, honest and trustworthy. This is our first new car purchase and We are very pleased to work with Dominique Vattuone in Criswell as he is very helpful, honest and trustworthy. This is our first new car purchase and Dominique gave us plenty of information about Honda CRV to make us 100% confidence to buy this car. He did excellent job with customer during the whole process and we are looking forward to contacting with him again in the future purchase and highly recommend Dominique to other customers. More
by felix
Employees Worked With
